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March 2024 by Beth Parker
If only a zero star rating was an option… the markings in the parking lot could not be more unclear. While eating at the Marietta Square Market, we parked outside the roped off area, in front of the sign indicating 2-hour free parking. We even contemplated paying for a lot we were not within the confines of, to be on the safe side. Ate dinner and came back out to our car approximately 90 mins later, only to find a boot on the wheel with a handwritten “ticket”. Representative who showed up to remove boot was reluctant to provide a supervisor’s name when asked if the company was legit. The signage outside the Marietta Square Market could not be any less informative in terms of “paid parking” and “free parking”, resulting in genuine confusion and unwarranted fines. Definitely will never return to Marietta Square Market due to the parking arrangements. If you ever park in a lot managed by this “PPE”, just be cautious.
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February 2024 by Keisha Holcombe
Paid for parking and still had a boot we was a letter off on our tag.. Still had to pay more to get 2 boots off my car.. What wasn’t justified is the treatment we received when trying to get the boot removed from the car .. Please review below.
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February 2024 by Sandra Metcalf
If I could give 0 stars I would. Waiting 1 hour and 30 minutes at this point for my car to be unbooted in freezing weather. Was told it would be 20 minutes and multiple calls will delay service. $75 a day and they don't show up to remove the boot.
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February 2024 by Alma Espinoza
Nasty service and the people very rude
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January 2024 by Leonard Gichaga
01/08/2024 I parked as usual on your parking along Sring Street in Atlanta Ga and paid for the parking. Ticket number 0019766 S/N # 520016040153. Coming from my work site just to find my vehicle booted by agent # 2757. After calling their provided #, the agent appears after 2 hours. I showed him my receipt he left me standing their in the cold and took a walk and returned after 15 minutes. He did not apologize but just went ahead and removed the boots and told me that I was good to go. I asked him why he booted my vehicle and he asked me “so what do you want?”After that he was very rude.
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January 2024 by Allyssa Barley
If these people have booted you, call the Boot Girls in Buckhead. $50 for a boot removal, and service is really quick.
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November 2023 by Taylor Barnett
Absolute crooks. Paid $15 for 2 hours of parking and came back to a booted truck. They ask you to put your spot number in the machine, yet booted me, because I did not have the paper on my dash. Why, then, ask for the spot number? I had my infant in the car with me, and the employee had the nerve to be mouthy. What a racket.
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October 2023 by Yukon Hero
Hustled and scammed. DO NOT PARK HERE!Paid for parking in garage, had boot put on car regardless. Took hours for removal to come. Applied for dispute, completely ignored.
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September 2023 by Pamela Woods
SCAM!!! , they lie and say you’re parked in the wrong zone to get you to pay. Call Park Mobile and the cops and the cops will have them remove the boot. Calling their office will only get you someone extremely rude and nasty demanding that you give them the money and they won’t listen, trying talk to the boot guy isn’t going to help either. Save yourself some time and money by calling park mobile to confirm you’re in the right zone and call the cops to have the boot guy to remove the boot. IT’S ALL A SCAM!!!
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September 2023 by Michael Warren
Review for New Orleans PPE personnel R. Coleman. Absolutely terrible human being. We were booted, which was 100% justified seeing as though we were 30 minutes over. What wasn’t justified is the treatment we received when trying to get the boot removed. The guy was maybe 100 feet from us when we tried to call him over to start the process. We were ignored to the point where we literally had to walk up to him and ask if he could see us. Total jerk. No sense in how we were treated at all. Fee on the sign says $90 for boot removals. This guy says you want the boot off, it’s going to cost $150. We quickly disputed that. He then says $115. I’m willing to bet that they charge the $90, then add whatever additional they can weasel out of you as a tip, and take for themselves. What an absolute scam. My standards as pretty low for the city of New Orleans, but this takes the cake. Boot ID#8255.
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September 2023 by Shardi Griffin
Paid for parking on app and was booted wrongfully. Person working demanded money. Even though I showed where I paid. And took 3 hours to arrive after calling 3 times. I’m a single woman left in a now closed parking garage because they took forever to come. Will be disputing with bank and providing receipt to go through them. Calling them goes straight to voicemail. AND I’m Getting a lawyer
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September 2023 by MarQuelle Graham
Scammers and con artistsPredatory business practicesGuy was camping out on 14th and state just moving the boot from one to another and the charging 75 for it
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August 2023 by Kirstie My
Unethical, scammers. Their system has a glitch so if you ever put another license plate in the app beware it will revert to whichever license it chooses even if you type in a new license #. In New Orleans these scammers employ another scam company under their umbrella named Boot Man, Inc. Sadly they’re all trash individuals and not good human beings at all. I’m in the process of charging back the boot fee for parking I PAID for and was still booted. Read the BBB hundreds of complaints. Just don’t park wherever their greedy hands have jurisdiction.Oh and their website doesn’t even work to take complaints so I suggest going straight to BBB.
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June 2023 by Amanda N.
"Family company" / "professional" / "integrity" - Agent ID #0968 laughing at me after receiving a call from dispatch leaving me waiting for the boot unlock for over an hour. (And he blocked me from leaving with his car until I held the horn on my car in the parking lot.) On the way out of the parking lot, I was looking at my phone at navigation and he almost slammed his car into mine. So he isn't a very observant driver either. In the picture, he is wearing the navy blue polo shirt and khaki pants blocking my car from leaving flirting with women while on the clock (nice). Also I am $75 poorer now and he called me a dumbass bitch for failing to read signs that were covered stating booting was enforced (see picture). This is actually illegal per city guidelines.
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June 2023 by D Ca
These people are predatory. My car was booted and I was told for four straight days that I would be refunded. It’s amazing that the city of Atlanta, allows this company to function in its city limits being that they come from a part of town where they’re outlawed. Luke is rude and even cussed me out. If you get booted, do three things1. Call the Mayors office. It’s time to hold him accountable. Someone is kick back from this company.2. Call Wetherford attorneys office. Luke hates them. They are starting another class action lawsuit, Is what I’ve been told.3. Call the boot girls ! It’s time we take our city back from these predators.This stuff needs to stop in our city !