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March 2024 by Jake B.
I went to both ski shops in Atlanta before my family ski trip this week. I had three people offer to help and one really spent time and helped me totally prepare for my trip. I spent 10 minutes on the other store and no one even said hello. PG rocks!
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January 2024 by Denise R.
For a ski shop in a non-skiing place , Peter Glenn is top notch. I have visited their shop several times over the last couple of years as we have prepared for various ski-cations. Every single time the staff have been extremely helpful, knowledgeable, and eager to help make our trip memorable.
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January 2024 by Rachel S.
Bought a ski jacket for close to $600 and it tore the first time it was worn. Took the jacket back to the store less than 30 days from the initial purchase and opposed to handling the problem, they want me to contact the manufacturer directly and mail it back. Will not be shopping for my ski gear here ever again with this level of customer service. The store should stand behind the gear they sell and if it's a "warranty" issue, it should be on them to deal with the manufacturer, not the customer.
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November 2023 by Cousin D.
I think this is the best ski shop in Atlanta. There is only really one other competitor. The selection is probably the best and their sales are usually pretty good. I always wait for a sale to buy my ski gear and Peter Glenn usually has something I can find. Especially online
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October 2023 by Brian Lee
My first visit to buy some ski gear and shop the pre season sale. I was helped by a very kind woman with all of my questions about apparel and sale items. Got everything I needed for our trip to Switzerland! Ski shops can be pretentious but that is not the case here, very welcoming.
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October 2023 by Van BNA Dad
My family and I have been in a couple of times and every time we have been very impressed with the service and selection! This will definitely be our go to place for winter sports!
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October 2023 by Geoffrey Greene
Nicole (and Jim) at PG are the BEST. Season after season, Nicole guides me as she continues to better understand my skills and ability, and she and Jim inevitably lead me to the perfect solution. I'm a much better skier thanks to Nicole's patience and expertise, Jim's perfect fittings and the simple excitement I leave the store with after each visit. Regardless of your skill or knowledge, you will leave PG feeling comfortable, confident and wishing you could ski straight out of the parking lot. I wouldn't go anywhere else when it comes to winter adventures, and so grateful to have this gem here in ATL!
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July 2023 by Carrie Shevlin
I just worked with Mike to purchase a new pair of ski boots. He was great! He really listened to what I was looking for, provided several different alternatives and took the time to educate me about the the ins and outs of what to look for in a boot at my level. I will be back to Peter Glenn soon and look forward to working with Mike to get my boots heat molded so I am all set for this winter. Thanks Mike!!
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July 2023 by Debbie Reis
I was in the shop for about 30 minutes. I didn't have a single employee give me any attention at all. Maybe I looked like I was just browsing....but even a smile would have been welcomed.
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July 2023 by Wallis Ronchetti-Morris
Once you purchase from this store they will no longer help you, even if their sales rep suggested AND ordered the wrong item. You have to deal with corporate in FLORIDA. TERRIBLE CUSTOMER SERVICE. Manager is Chris. Would not recommend.
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June 2023 by Sean Barnard
THE most amazing customer service I have experienced in a long time! Huge thanks to Tina in service who helped me and went above and beyond to deliver my order. I am truly grateful to her and I cannot say enough about my positive experience. Thank you Tina!!!
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May 2023 by Jussara D.
I was there today (05/30/23) to purchase 3 Bogg Bags. Everybody at the store was very helpful and friendly! I was surprised to see they were running a 20% off on them! They also have a better Bogg bag inventory than Dillard's. Highly recommended!
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April 2023 by Paul Stoddard
Love the new location. Always great customer service when I am there. You guys have been taking care of my snowboards for the past 20+ years. Greatly appreciate having you guys in the Atlanta area!
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March 2023 by Scott Meissner
I purchased a Onewheel Pint+, Northface backpack, and water bottle. I had great customer service during the purchase. A few months later I shipped the Onewheel via USPS and it was lost. I called into to Peter Glenn and talked to Teddy. He was able to find my receipt, scan it, and email it to me so that I could claim the insurance I had on the lost package. Thanks Teddy and everyone at Peter Glenn!
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March 2023 by Brion L.
I started skiing in elementary school. I used to have at least 2 to 3 trips out west every year then three children came. Next year were planning three trips so I decided to upgrade my equipment, I walked in with the expectation of just trying some things out, I left with a full set up, including boots, skis, and bindings. Brent, who help me with the boots and skis was extremely patient, I tried on four or five different pairs of boots before deciding on the ones I purchased. Furthermore, if I have any trouble with the boots, I'm encouraged to bring them back for additional tweaking. I can't wait to use my new equipment next year.
