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June 2022 by Amiziyah P.
They do terrible jobs with grooming. Had my dog looking like a rag doll mixed with a llama. Then when I mentioned about the terrible haircut and was not going to pay for how he looked, they got mad and had my dog restricted from getting a haircut at Petco when he's been going there for 6years!!! Terrible location! I don't recommend!
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February 2022 by Jennifer Lee
I scheduled a grooming appointment way in advanced. I receive the text and confirm my appointment then I receive a call today stating that my appointment has to be canceled because the groomer is out. I ask for someone else and then I am told that no one else is available. This is so unacceptable.
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January 2022 by Danuelle T
Been coming here for about 4 months and so far I can say everyone is nice & helpful. Sydney is my groomer and she is super sweet and does excellent with my Teddy, no complaints whatsoever… I just encountered with Lenny who was super sweet and patience. Location is convenient to my apartment, store is somewhat clean, groomer area is somewhat clean as well. I’m sure everyone try their best and I can’t respect it during these challenging times..
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January 2022 by Danuelle T.
Been coming here for about 4 months and so far I can say everyone is nice & helpful. Sydney is my groomer and she is super sweet and does excellent with my Teddy, no complaints whatsoever... I just encountered with Lenny who was super sweet and patience. Location is convenient to my apartment, store is somewhat clean, groomer area is somewhat clean as well. I'm sure everyone try their best and I can't respect it during these challenging times..
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November 2021 by Savanna Hart
Lenny was super helpful! Answered all of my brother's fish questions, he even made sure to double bag our pictus catfish.
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November 2021 by K D.
Waited patiently at the register for an employee to arrive. After about 4 or 5 minutes a man walked by and said someone will be with you in a minute. I said really I have been waiting already. When the young man came to check me out I said was he a manager. Yes of course he was. Not a very successful or helpful manager. Will use another location or go to PetSmart next time.
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October 2021 by Kelsey Swofford
This Petco location had way more options and items to choose from for my pets than any other petsmart that I've been to. The rewards and coupons are also very helpful and I like the return policy with 100% guarantee to get my money back from a returned 60 day product. The staff are super friendly as well. I will definitely return again.
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October 2021 by Wicked Rose
After waiting 3 months for grooming appointment, I was informed by the Groomer I person that they can't groom my dog because Corp said he too old they now only take dog under 12 year old. No one contact me to informed me the new rules. Unfortunately Manager was not on staff to address my issues.
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September 2021 by Lashaun Bethany
I absolutely love a good customer service experience. I wanted to purchase some more freshwater fish for my tank at home. I was ready to put any kind of freshwater fish in the tank, but Mr. Lenny informed me of what fish are compatible with living together. He was very patient, informative and professional. Thank you so much Mr. Lenny for your assistance yesterday! I’ll be coming back! ?
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August 2021 by Jeff So
Great customer service when I went into for online pickup. Found out if you don't pick up your items for 5 days they refund your order. I was able to repurchase the items that I wanted. They matched their own online prices which was cheaper.
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June 2021 by Trish Overton
We will always come back for the superior service of all of the groomers, but Sydney is the BEST groomer we have EVER had! She is so kind and gentle with our 2 dogs and they both LOVE her. Thank you, Sydney!
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June 2021 by Becci A.
The grooming services by Nancy are not good. I dropped off for a simple wash and dry and nails for my Sheltie. It took from 11am-1:23pm. Nancy takes frequent smoke breaks. My dog was still wet and she did not do a Sani on my dog as I asked. It cost $60! I have had other groomers there that are excellent. Nancy is not good.
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May 2021 by Leslie Rascoe
Andre greeted us with cheer. He had a welcoming attitude and knew the right questions to ask about the cut. He did a wonderful job! Andre is the best! Thank you!
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May 2021 by Katrina Hammond
I was very pleased. The staff is always so courtious and professional. Michelle is always helpful and very caring to our pup. Anthony....OMG!! Just amazing and has the best spirit ever. Kids and puppy can tell good people, and Anthony was just awesome.
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March 2021 by Brenda Gilson
Such excellent quality and service. The website really explains how to select the appropriate tag to fit on various types of collars. Before this recent order, my last order was 15 years ago. Since my previous purchases worked out so well, I searched my records to find this website after so much time passed. So glad I did!
