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April 2024 by Grab And Go Movers
The customer service that this team provides is by far unsurpassed!! Everyone in the rental office from Gymeika, Miguel, Alberto, and Ashley makes their customers a priority and will go above and beyond to ensure satisfaction and meet your every need. The staff is friendly, energetic, knowledgeable, helpful, patient, and professional, and their chemistry allows them to perform optimally as a team ??. They also really take the time to get to know each and every customer. They greet you by name, give courtesy calls and reminders, and will help you plan ahead as well. Their equipment is fairly new, well maintained, clean, and always very reliable. We definitely recommend Penske at Fulton Industrial to anyone who may be in search of truck rental and leasing. ⭐️⭐️⭐️⭐️⭐️
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April 2024 by Tameka Biggs
I have rented from Penske a few times recently and walked away with an ok, or I will just accept it feeling. My normal spot did not have what I needed and I was referred to a different location which turn out to be the best re-routing I’ve ever experienced. Miguel at the Fulton Industrial location greeted us by name and with an open door as we pulled up slightly early. The customer service we received was literally top notch. Miguel is very knowledgeable concerning all aspects of the business including letting us know how to partner with our business for better results. His co-workers were just as nice and knowledgeable and everyone was alert and attentive to our conversation and needs. We left this place motivated and with a smile on our face that hasn’t ended! We will always return to this location no doubt?
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March 2024 by Willie Jones
I’m currently renting box trucks for my business awesome customer service and rates on the trucks
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March 2024 by Anthony Chappell
1 shift fuel attendants work mentality are the worst in all of penske fleet they are always under staffed and complaining about being overworked
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December 2023 by Antonio adams
The best is all that need to be said
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December 2023 by Jon Stachelrodt
Nice people but massively understaffed. I’ve been here for an hour and probably another hour to go and I already have a reservation. Front desk guy answers the phones, “Penske can you hold?” and leaves callers on hold indefinitely (until they hang up I guess). It would probably be nicer to just say “Penske, I’m not taking calls right now, please call back later”, or something. At least they have trucks.
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November 2023 by Mike Wash
Miguel is the man!Great customer service (the kind of "extra mile" customer service that is missing in today's business climate).Penske, do what you can to keep him or I'll hire him!
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October 2023 by Milton Kirby
I rented the Penske truck to haul some 16' lumber. The truck was the perfect in size for the project.The interior of the truck as well as the cargo area were clean and ready for use. The truck performed well.When I arrived, I was greeted by a staff of three ready to serve, and to leave for the day.The check-in process when I returned was just as easy - as two of the members of the checkout team were on hand for the return check-in.
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October 2023 by Goat Apparel
Next time you need to get a truck get it from Miguel and their rental team from Penske! They are the BEST!!!!
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September 2023 by san
They are great if you have to rent a truck.
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July 2023 by Zeus H
Great service from the staff. Very knowledgeable
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June 2023 by RA
Outstanding customer service. The staff was polite and professional. The van we rented was brand new with only a few miles driven. The return process was smooth and the rental cost was fair and reasonable. I would recommend to others.
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June 2023 by Darian Watson
Titiana is the best. I don’t know why she’s not in a higher position. She always have great customer service and never gave my company any issues. She is a 10/10 for me!!!! Also, this location is way better than Kennesaw and Downtown there workers suck. The mike jones at the location was so rude to me and also the guy named Adam.
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June 2023 by george kritko
The people at penske are polite and knowledgeable. They had the truck we needed, and saved me money too.
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April 2023 by Gary V Alexander
I'm glad I found this Penske location. Young man by the name of Mr Anderson helped me and was very helpful. If ever I need a 26 footer I definitely will use Penske.
