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May 2023 by D Walt
Great selection of products you don't find in local building supply stores.
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November 2022 by Jan Bedol
I visited the Huff Road store on a Saturday only to find out that they have ONE person to assist customers. They will not take appointments on Saturday, so it's first come, first serve. We were told to come back on a weekday. My husband and I work and are trying to rebuild an entire home that burned. PDI could use some customer service help, so we took our business to Ferguson.
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April 2022 by Julie S.
I just had an excellent experience at the PDI Alpharetta showroom. I was welcomed as I walked in, and immediately told to reach out of I needed help. Savannah was so good!! She listened to me, and helped me find exactly what I needed. Yay! I can cross off more of my list.
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May 2021 by Alexander Evans
Real pleasure working with these guys. Needed a bathroom plumbing part asap and they had it in stock. In & out really quick. Its was full of pros getting parts for their jobs but they were able to help regular, ole homeowner me out with no problems
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March 2021 by Karen L.
How hard is it to say "Hi! Please let me know if you have any questions?" There were no less than 5 people ignoring our presence in this very small showroom. There are too many other great places to shop including Ferguson, Waterworks and European Kitchen and Bathworks.
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March 2021 by Allen Edgar
Great place
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January 2021 by Calvin Jameson
The guys behind the counter are a great bunch of dudes. If they don't have it, another pdi will and they'll have it there pretty quickly.
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December 2020 by Stuart Ivie
Very helpful.
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July 2020 by Walt R.
Don't get anything delivered. I've sat home for two days waiting on a delivery. They won't call me back nor receive my call.
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March 2020 by Linda Sandler
Update: want to update the original post… upgrading the rating from a previous -one star to a four-star.
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October 2019 by Craig O'Neal
Very unhelpful staff. Was in the store for nearly 30 minutes without any help.
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August 2019 by Curtis Palmer
I have called them a number of times regarding lighting and plumbing fixtures. I've either been disconnected or been given the runaround as to if they actually had an item in stock. Complete waste of time.
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July 2019 by Wendy A.
All the ladies(about 4 of them) just sat at their desk playing with their phone and do nothing... we were very close to figuring out what we need but no one was really interested in our business. These people must get paid very little to be so indifferent to the customers.
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March 2019 by Jessica Rein
DO NOT ORDER FROM THIS COMPANY!!!!!! They promised me two vanities in two weeks and two months later I have only received my first one. They also have the worst customer service I have ever experienced. I had to call once a week to find out the status on my vanities and didn’t even receive a call or email when they pushed back my order two months. Honestly wish I could rate them 0 stars.
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January 2019 by Clay Barnhart
I had a fantastic experience with Shari at PDI. She helped me on a project for a house flip I was working on. Super knowledgeable and provided info and selections for plumbing fixtures/companies I didn't know existed. She's also helped me with projects in my own personal home. I've recommended her to others, and would continue to do so. The showroom is also top notch. Definitely worth a visit! Ask for Shari!