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January 2024 by iHoop Factory
Ms.Jasmine & Mr. Cliff made my pick up very pleasant & easy! Thank you for that!iHoop you guys keep those smiles and excellent service!
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January 2024 by Kevin White
Jasmine in the print department provided the best customer service that I have received in a while. My order was exactly what I expected, nothing less.
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January 2024 by Marie Grove
This location is always clean and easy to navigate through. The staff is friendly and knowledgeable. I particularly love Trevor calm demeanor. Nice young man
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January 2024 by Larry Brown
great store and staff
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January 2024 by Meme Cee
My visit was good, bad, then good again because of Erin and Cliff. I applaud Erin and Cliff for the quick customer service recovery. I was there for an hour after an associate stepped in to assist Erin in the printing of my document.She took over, and Erin assisted. She tried and printed a lot of copies because the grey color of the document changed after they changed the cartridge. She grew frustrated, and I had to push for the issue to be resolved. After an hour and several attempts, I asked her if someone else could assist. She walked away, came back, and said, “Joe said this happens, and we can only print one more time’” The store was not busy ( 2-3 other customers), and I was never allowed to talk with Joe. Joe never saw my documents.Erin, with whom my visit started, and Cliff stepped in and completed it within a couple of minutes. Erin started the visit by finding me in the aisle and discussing my printing job. I was taken aback. Usually, they call you overhead. Her approach was very kind, and she got the job done quickly. I wished Erin stepped back in sooner, or the other young lady never stepped in. It would have saved me an hour.Customer service is present depending on who you encounter. I left a lot less frustrated because of the service recovery. Thank you, Erin and Cliff. Because of you, I will consider this business again. This location needs more employees like you.
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January 2024 by Cassandra T
This location is okay. It is kind of dimly lit and not the nicest office max but it is okay. It is surprising since it is in such a nice shopping center. The staff was friendly when I went in though and they had the things that I was looking for.
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December 2023 by Chay Attanaphone (Chay20XX)
Actually moved from out of state. Needed some office supplies. One of the few brick and mortar stores that I like to shop at rather than online. Store was clean and well stocked.
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December 2023 by Cam Finch
The store allows you to order items they do not have in stock. Online it will show availability and go all the way through the order but they show display units as inventory even when they are not allowed to sell them.
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November 2023 by C
Trevor helped me and did my checkout. He was friendly, knowledgeable and helpful. The physical store could use some love, but I found what I needed easily and quickly.
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November 2023 by Sherry Roedl
I shopped at OD’s Akers Mill store and received excellent customer service from an older gentleman who went out of his way to find the product I was looking for. He also helped me with some reward points that never posted to my account. He valued my business—a rarity these days! It was worth the drive to this store — despite the fact that I can walk to my local Office Depot.
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September 2023 by Allaine Dela Cruz
They had everything I needed and one worker assisted me in finding an item. The cashier was also great in making me feel welcome.
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September 2023 by Jaclyn S
Q was super helpful in picking out a new desk chair. Everyone in the store is super friendly and willing to help.
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September 2023 by Tamara D
Dan was one of the best customer service reps ever!!! I surely will be coming back. He helped me print programs for a funeral, last minute and even helped to format what was wrong with the program. I recommend this store for all your printing needs!!! Thank you Dan!!
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September 2023 by Destinee Webster
Vanessa was so patient and kind! She was super communicative to all customers and was really helpful! Her assistance helped me buy the right thing and save money !!! She’s awesome
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August 2023 by Lesia Gooden
I get spoiled by staff in Print Shop. They always go above and beyond to help me. They're patient, knowledgeable and make great recommendations for print job.