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October 2023 by Nichole Wildman
I have been to Northside Urgent Care on West Peachtree multiple times and they have always been professional, helpful, diligently supportive and all around great. I’ve been to other urgent cares but this one is unmatched. I was just there this weekend and Dr Linda and her assistant were both phenomenal. I went on Saturday, but had to go back on Sunday (nothing they did wrong) but just to get some help get the medication moving quicker. Excellent establishment, easy to park, great staff!
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October 2023 by Victoria Mahand
I want to send the biggest shoutout to Kiara F. at the Midtown location. She provided the best service and had the best personality. She was patient, caring and took care of us. Please give her a raise ?
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October 2023 by Ivonne Mercado
So efficient & everyone is so caring, best urgent care visit I’ve ever gone too
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October 2023 by Leandra Lovejoy
The folks who work at this urgent care go above and beyond. The doctors and nurses are kind, professional, knowledgeable and trustworthy. I have visited a handful of urgent cares here an Atlanta and Northside Family Medicine and Urgent Care provides the best treatment and services I have ever received from an urgent care provider. I recommend calling ahead to get an estimated wait time, just in case. I have never waited more than 30 minutes. The receptionists are kind & understanding, it is clear they do everything in their power to assist the clientele to get them the best possible outcomes. I would recommend Northside Family Medicine & Urgent Care to family & friends of all ages.My only strong suggestion is better signage for the building’s parking garage. As someone newer to Atlanta, I parked at the Whole Foods parking garage across the street because with the one-way makes it difficult to access parking without prior knowledge of the area. With my limited experience driving in the area, I was not aware of the hospital’s parking garage. I ended up having to pay $30 for parking, obviously at no fault of the urgent care. With more signs around the building locating the parking garage, someone who is injured, like I was, would have have easier time finding parking. Please put signs on all sides of the building that directs hospital & urgent care patients to parking!! thank you :)
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October 2023 by Gerad B
Exceptional service from start to finish!!! The young lady at front, nurse, and Dr. Stewart we're all professional and very nice!!! The entire facility is beautiful and clean! Would highly recommend!
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September 2023 by A.C. Williams
Waited 45 minutes for the results of a strep test only to have the doctor come in and make me have to beg her for results. Then sent meds to wrong pharmacy after I had to fill out 4 forms with addresses of the place.
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September 2023 by Lauren Bradley
Made a 9am appointment, showed up at 8:35 so I had enough time for paperwork. Wasn’t brought back till 9:35am and wasn’t seen by the doctor till 10:20am, doctor was in and out in 2 minutes barely saw me.
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August 2023 by Kevin Mahon
I had a great experience today with Dr. Saibu. I was seen quickly and Dr Saibu took time to ask me questions and conduct a physical examination. I was taken to a brand new x-ray facility and was done in ten minutes. After a brief wait, Dr Saibu gave me the confirmed diagnosis and talked to me about the medication she prescribed and the exercises I would need to start doing. She was patient and answered all my questions.I completed my visit at 11:00 am and I just received a call from Dr. Saibu at home asking me if I had picked up my prescription and wanted an update on how I was feeling.I am very impressed with the excellent personalized care I received today from Dr. Saibu and her staff.
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July 2023 by Brook Rocway
This is the best urgent care I have ever been to. I am traveling from out of state and I had an emergency with my eye. I was IN an OUT with in 25 minutes. The DR, the medical assistant && the front staff were all amazing, very helpful, not rude, very polite but the medical attention was very persistent and timely
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July 2023 by Kushan chathuranga Wijewardena
We went there for annual health checkup and they reported it to Insurance as normal doctors visit and charged for the labs and everything that should be covered 100% if they filed the claims correctly. No one there to hep you with billing issues. Very unprofessional staff. Would not recommend for anyone.
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June 2023 by Joseph Felt
Disorganized facility. The Doctor never read my drug list or conditions. Prescribed a drug that if I hadn't checked it after pick up from CVS would have exacerbated my condition. The drug had the potential to cause me irreparable harm. Will call the admin there today but based on other reviews they will deflect and refuse to communicate.
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May 2023 by Mik Olm
I had the worst experience going to urgent care under Dr. Abiola Saibu on Sunday, 9 April. That was my second time being checked for her, and the first thing she did when she entered the room was look at me: head to toe and make a disapproving face that made me feel uncomfortable. She was being rude and super cold, to the point of correcting me because I wasn't using the proper medical terms to describe my medical problem. She was making faces telling me my accent was so hard to understand. At that moment, I decided not to say anything, to keep quiet and let her take a look at my ears. She told me that she needed to remove the wax: using irrigation on my ears, but she and the nurse did a lousy job to the point of causing more pain and making my ear bleeds. I was completely wet because the nurse irrigated the water with no precaution. When I started feeling dizzy, I asked for assistance in Spanish because both said they didn't understand what I was saying: the nurse and the doctor denied that. I left the room and went to my husband. I spoke to the receptionist, and Dr. Abiola went to ask to sign the letter if I wanted to leave the room. I confronted her because she was being racist, and I was in so much pain; she said that she believed they didn’t need an interpreter because she could communicate with me. I had to go to the Emergency room and see the Ear specialist; I can not hear anything from my right ear, I will receive an auditive test, and if something terrible happens, I will proceed legally.The service in that hospital is so bad; in the past, they called me three times to redo my lab tests because they went wrong. The nurses and Drs. don't have any empathy for the patients.
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April 2023 by S99
There is nothing urgent about this place. Came by on a quiet night for a quick exam and waited 1 hr in the room when the waiting room was empty. Lady at the desk said it was quiet and not many people ahead so why tf did it take 90 minutes total?
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March 2023 by X Liebe
This location on W. Peachtree can only be accessed by a flight of stairs, and the only accessible entrance appeared to be a LOCKED wheelchair lift that no one offered support to engage or operate. I’m not sure why they are allowed to function as an urgent care with such substandard access. Imagine navigating stairs with a broken ankle just to get to the urgent care you need.
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February 2023 by mak b
The nurses are very sweet but the facility has no organizational skills. I have been waiting 2 days for a callback on some medication which is now causing a health risk for me.The first time I went there, they forgot about me in the room and I heard the nurse say “oh my god he went to lunch” after being forgotten about when I was sick with the flu and strep simultaneously.
