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February 2024 by Deborah Myers
It’s takes them almost 2 hours to service me every time I come for an appointment. The time management is horrible
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February 2024 by Delaney Rich
Dr. Cherry and everyone else that has been a part of the process were more than wonderful. She made each step comfortable and easy to understand.
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November 2023 by Rina Loubaton
I had an almost traumatic experience here. I was getting my first pap smear. After waiting almost an hour to be seen they finally come see me, don’t answer any questions about my health or ask how I’m doing. They just start the procedure and don’t tell me it may cause bleeding. I’m in pain and uncomfortable and ended up bleeding for days after. I felt violated and extremely uncomfortable. I know women’s exams aren’t fun but this felt wrong. Oh, and they sent my meds to the wrong pharmacy so I can’t even get my meds. Thanks for a waste of my time and money.
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October 2023 by My Peculiar Cases
Please for the love of God train your front desk staff on HIPPA and privacy. I do not want all of my personal information from my address, pharmacy information and insurance being verified out loud for the entire office to hear. At least give me a sticky note and pen to write down the information. No changes means there’s been no changes.
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October 2023 by Ebony Spotts
I tried this practice solely for the chance of becoming a patient of Dr. Anderson. I was told she was not taking new patients, but I could see another doctor then transfer to her as a patient. So that's what I did. I visited the Johnson Ferry location twice. Both with unpleasant experiences. First, I forgot my exact appointment time. Trying to get a phone number to call to find out my appointment was difficult. My first appointment I arrived 15mins early as asked. Only to sit in the waiting room for over an hour. Then my second visit was on a Friday afternoon. While my wait time this time was on 35mins. I felt rushed by the doctor. Then as I sat to get my blood drawn I heard two nurses complety talking bad about some of the patients. Not only could I hear them talking about the patients, but also heard private conversations because they were talking to patients on speaker phone. One pregnant patient called because she was having shortness of breath while walking up the stairs. After the call the nurse began to complain how the patient is too much and they were tired of her. I heard multiple "private" conversations that I'm sure violated HIPAA laws. Immediately after that, I asked to switch office. I don't want my nurses complaining because they think me calling about my concerns is "too much" for them.
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October 2023 by Jane W.
I had my first pregnancy scan with Dr. Dodder. She was wonderful. My issue is with scheduling. I called multiple times and left multiple messages for my 10 week OB work up and never heard back. Thankfully I was able to get into another office.
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September 2023 by Dyala Nasir
I trust this woman with my life! She’s been my OB for years and delivered my babies! Very knowledgeable and has amazing bedside manner! She’s very patient and answers all my concerns and genuinely cares about you! Thank you Dr Dodder and Nurse Donna for ALWAYS taking care of me and making me feel seen and heard!
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September 2023 by kristin rowe
During my first visit here in July, everything went well. However, I've encountered a major issue trying to refill my HRT prescription, which I've been taking for the past 2 years. Initially, it was prescribed by a different doctor but got transferred when I changed insurance plans.I followed the protocol and utilized the patient portal system to explain that my prescription was running out, but my requests via email went unanswered. I then attempted to call, but the calls always went straight to voicemail. I left 5 messages for the nurse explaining my situation, but once again, no one ever called back.After three weeks of frustration and no response, I decided to visit the office in person. Once again, I explained my predicament, and after waiting for over an hour, they told me the doctor had already left but assured me they would handle it the following day. They blamed the new software migration for the issues. But that did not explain why my phone calls were not returned.The next day, I never heard back from the nurse nor did my prescription get filled. I left another message with no returned phone call.I've now been without hormones for three weeks, causing me to suffer from hot flashes, insomnia, and irritability - to name a few.Their lack of concern and care in this situation is extremely disappointing and incompetent. It's disheartening that something as vital as medication can slip through the cracks, and I'm deeply frustrated with what's passing as healthcare in this case.
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May 2023 by chardejau whitlow
Dr. Dodder is the best. She is very punctual when providing the best service and thoroughly explains everything for you to understand any information that may be confusing or a shocker. I would highly recommend to all who is in need of a OB-GYN. 10/10
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May 2023 by Janice McCabe
Dr. Illston is very thorough and explained each step of my treatment. Easy to talk to and to understand. I am thankful that I booked that appointment!
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May 2023 by Takayiah Jackson
I’ve been calling for the past 2 weeks trying to schedule an appointment. My first appointment was cancelled due to insurance but when I set up another appointment with someone it was cancelled the day before. I was told someone would call me to reschedule however I still haven’t received a call back and I just made it into my 2nd trimester!
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March 2023 by Ann O'Connor
I have been his patient for many years.He is extremely thorough. Dr. Rosenberg is extremely knowledgeable and wonderful at communicating in a clear way. Highly recommend him.
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February 2023 by Shannon Mullinax
I was referred to Dr Illston by a friend who is a current patient. My first visit was met with such a friendly and laid back exam that I felt like I was talking with a long time friend. She was thorough and inquisitive regarding my concerns and took the time to discuss those with me without feeling rushed. Great overall experience.
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February 2023 by Kelly Sack
Dr. Anderson truly partners with me on my overall health goals. She listens and takes time to understand my goals. She explains pros and cons of options and provides me with all the information I need to monitor and make ongoing choices. She is a talented physician as well as a genuinely wonderful person!
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February 2023 by Deborah Harrell
Dr. Illston and the staff at North Atlanta OB-GYN are professional and caring. Scheduling is easy and and service delivered timely.
