-
July 2023 by Detreich Fluellen
I came as a walk-in. Can we say slow! I was the only male patron in the building, despite adding my name to the list and being in line before a number of female patrons. I was LAST to receive service, this really made me mad. I will never return here, if you are male i suggest you don't come here, if you have ANYTHING to do other than getting your nails/ toes done, for the day I suggest you don't come here either.Customer Service: literally almost NONETimeliness: NONEPrices: Blah, $$$Oh I came in for a hang nail, let's just say..it hurt walking in and hurt even more walking out.Service: Pedicure
-
June 2023 by Amy B
Nicely done, but very over-priced. I got a gel mani-pedi with the basic $35 pedicure, both topped with a chrome powder. The total was $117! Seems hugely overpriced compared to other gel mani-pedis I've had. I'm from a city with a much higher cost of living, and gel mani-pedis usually run around $70-80.This place is also very efficient working on both your hands and feet at the same time. This is great for moving customers, but it doesn't always make the customer feel pampered. Honestly, it was a little too much going on all at once.Also, I think there are new owners bc there is no Snow here.
-
June 2023 by Vikram Ganti
DO NOT GO HERE UNLESS YOU HAVE ALL DAY TO WAIT AROUNDI made an appointment for 11 AM for a mani/pedi the day prior for my girlfriend and I. We walked in just prior to 11 AM and saw the 2 employees doing pedicures for other customers and were directed to wait for a bit as they finished up. Shortly after, another customer walked in and the employees told her to sign in and made no mention of how long a wait would be. Then the employees directed my girlfriend and I (around 11:15) into the massage chairs to make it seem like we were up soon. Several other customers had come up at this point and were all waiting and the employees still have not mentioned to anyone about what a time estimate is.Around 11:30, the employees heard my girlfriend and I talking about going somewhere else as we are 30 minutes past our appointment time now and that was the first time they mentioned something about their other coworker being stuck in traffic on the way in. At 11:40, we left as we knew of another salon that had availability with more staff.All in all, the customer service was poor. There was no priority given to us having made an appointment the day prior and it seemed they were just trying to string us along as best they could with no regard for our time or schedule.
-
June 2023 by Tamia BJ
I was so happy with my gel manicure on hands I returned the next day for my feet. Even though I had an appt @ 10 am it was busy & left to return 5 hours later. Although it was a color change to match my hands & it was mediocre (I tipped $10 anyway) since it was really busy & I liked the lady.My left hand started chipping 2 days later, and If I wasn’t traveling for Memorial weekend I’d of gone back for her to make the repairs. Needless to say I’m returning to MD disappointed ?Services: Gel manicures
-
May 2023 by Elizabeth Bannantine
Great spot to get my nails done by the airport. Super efficient and friendly and my nails look amazing!
-
May 2023 by MS. Adrien
Rushed job on mani/pedi with only 1 person waiting. Not good work at all..one thing good is they know how to charge u alot for lazy service.I WILL NOT COME TO THIS NAIL SHOP AGAIN
-
January 2023 by Bradley “Fryeman” Frye
Okay, I'll preface this by saying I've only had my nails done twice in my life, both of them here, and Both of those times at the nagging of my fiance. Now, We have tried other places, but this is where she, someone who gets her nails done often prefers to go.
-
December 2022 by Roslyn Barnes
I came across this place and thought to try them out. I needed my old acrylics off. Before I came, I called and asked about pricing for a soak off and was given the amount.Once I arrived, I was asked three times what I wanted. Told them I needed to soak the old nails off. Do you know that he did not do what I asked? He took a false nail to pry the old nails off! I told him that it was hurting. He tells me to relax my hand. No I didn’t ask for this! Isn’t prying your old acrylics off with a false nail unsanitary and unsafe? Didn’t listen to the customer. Don’t go here if your requests aren’t met.
-
November 2022 by Obunibisa
Best pedicure I’ve ever received! The nail tech was quick, precise, and friendly. He accommodated me although I was rushing to the airport.Service: Pedicure
-
November 2022 by Chloe S.
This place got me in and out faster than any other nail shop I've been to in a while! There was no wait to get SNS and I was out quickly. I will say that the man used a lot of drill on my nails, and I am a little worried how that will effect the strength of my nails as they grow (I get SNS on my real nails). This picture attached is showing my nails that I got done one week ago.
-
November 2022 by B B
Snow is a superstar. I was looking for a nail salon as a visitor from New York that hasn’t done any type of manicure for the last 6+ months and this was close to my lodgings so I walked in. I showed Snow a picture once for maybe 5 seconds after requesting her due to the reviews. I was nervous because it was only a 5 second show but she exceeded my expectations. Attached are my nails and the picture I showed her. She was quick too! And very personable, took maybe an hour and a half. I hope I make it back to Atlanta because I told her, I’m taking a cab right to her. Her attention to shaping and detail and it’s not bulky, I hope it lasts. Thank you for the service
-
November 2022 by Nah'Desia Frazier
I had an amazing experience at Natural Nails with my technician John. He was very nice and did an amazing job on my nails, feet, and eyebrows. 10/10 highly recommend.Services: Foot massages
-
September 2022 by Jerri M.
Waiting, waiting....I don't care if my nails are done with 18k gold....the waiting is ridiculous! I've been here twice....waited over two hours yesterday and today I'm here going on an hour and a half. I'm too invested at this point....funny thing is I just want the gel off my nails....I've wasted so much time I can't get my nails done if I wanted to. I can't speak to their services...never got that far but the wait time is DISAPPOINTING and Disrespectful! Don't bother!
-
August 2022 by Marsha Lundy
Went to get a pedicure. I’ve gotten good ones there before but today was TERRIBLE! The young man clearly didn’t know what he was doing. 1st he cut my nails way too low…he couldn’t even file the to shape them. 2nd, he cut my big toenail and tried to blame it on me. Said I must have hit it on something…it was not broken before I got there. Then he tried to glue it back together and got glue all over my feet. Did not get it all off and told me it will come off when I shower. This was the worst pedicure I’ve ever received!!! Now, I have to go spend more money tomorrow to let someone else fix it. And they were not customer friendly about it. No apology or anything. Won’t be going back.
-
July 2022 by Melody Bee
Wanted to get my nails done after my flight. This place took walk ins. I called prior to coming, waited about 10 mins and got me a powder done. Loved it. Very small and intimate place
