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February 2024 by b c LAw
Always helpful and customer service was great
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November 2023 by Carmen Puccio
They didn't have the part I needed but still helped me track it down from a supplier that could get it. That's the pinnacle of customer service in my opinion.
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September 2023 by crawlspaceboy
To be off Fulton Industrial, it was surprisingly nice.
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July 2023 by Adan Camacho
Horrible experience The rep was very urude an ignored us. She stated that if we did not have the reciept that would mean she would have to enter it manually with an additide. Very disapointed since i give all the napa airport shops the best service i can provide in a timely manner. Hope better training is provided. Hope to still see this individual but with a better additude.
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May 2023 by Eric Flemister
Not a good experience at all
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April 2023 by Atlanta Peach Roll Pedal Tours
Why do you (Napa parts store )have me wasting my time driving to this store and you’re closed! How I’m I supposed to know what you’re closing hours are on your front door . When I googled the distance it clearly says you close at 7pm!!! Get it together NAPA. !!!!!!
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December 2022 by Tim Jacobs
Good spot for the parts you need, we service our fleet with Thierry help.
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September 2022 by Keith Solomon
I have a 2012 Mercedes Benz E350. I never knew that it would be so hard finding parts for this car. Wish their was a Mercedes-Benz parts store in Atlanta besides going to a dealership.
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August 2022 by Richard Mackey
Great parts for your vehicle
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May 2022 by Melodii Peoples
No store issues to report, however please be advised that Google Maps may show the wrong hours. They close at 5pm, not 6pm on Saturdays.
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May 2022 by Patrick Trotter
Service need more experience help
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March 2022 by Lamar R
To many ladies work here & dont want to work seems like, every experience i have had with this napa is a bad one if you call to look for a part they make you feel like you bothering them & getting on they nerves when that’s they job to give customer service. I live 10 mins from napa Fulton industrial but instead i will drive 30 mins to the one in Douglasville for much better service & more friendly workers & deal with people who actually dont mind working. The morning staff is the worst the last time i did call & check availability for a part some lady employee was so rude its was ridiculous I actually thought i call a personal line it’s wasn’t no good morning how can i help or anything of that nature really dont know how they been around this long upper management really need to get a grip on this store the employees running customer away & thats not good really im giving a -1 ⭐️ If I could.
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January 2022 by Marilyn Ford
The employees were very helpful and friendly!
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December 2021 by Custom Design
Poor customer service rude staff rolling eye when ask question very unprofessional. I want be going back there.
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November 2021 by Marathonquan Legelmoneycartel
The manager Dawon very bad costumer service. I bought a hose clamp from her store it wasn’t even 30mins l returned it because it wasn’t the right size. She said wasn’t taking it back I would how to pay for another one??? Next time take it to another Napa…
