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May 2024 by Broderick Gooch
I was In need of a battery and a clamp go there 30 minutes before closing and they had the doors locked but standing round I understand when you ready to go you ready but I needed two simple things I can see if it was at closing
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May 2024 by Etta Smith
I was treated very well I got my part that I wanted with no problem
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April 2024 by Dom Doran
I've called twice in the last week. Both times they ask to put me on hold, presumably because they're talking to a customer. Then I wait 20 minutes, get frustrated, hang up and call right back, and both times someone is available to immediately speak to me.
So basically once they put you on hold, they just never check back with you. When they finish whatever it is they put you on hold for, I guess they get distracted by a shiny thing and just wonder away from the phone with its big flashing light denoting your waiting call. This seems like a pretty basic piece of customer service which they are screwing up. It's a very annoying waste of time.
Please train your staff how "on hold" works. It's not supposed to be the end of the interaction. It's only "on hold" if you actually eventually answer the call and help the customer. Otherwise it's just you hanging up on me in the slowest, most annoying way possible.
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February 2024 by Othinell Jenkins, Jr
Good ?
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February 2024 by Quentin Sims
Always go here trustworthy parts
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January 2024 by Curtis Hill
If auto zone ? doesn't have it, if advance auto parts don't have it, you know who got it can get it done NAPA Auto parts 〽️ done ?✅ Amen your friend Curtis Hill black silver blues hymnal of the spirit hum of the soul ? Amen ???
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December 2023 by Kendra Thaddies
Customer service was lacking
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December 2023 by Ellisha Temple
We’re trying to check on whether or not our order is ready for pickup and the associate carried on having a personal conversation not realizing that she didn’t put my husband on hold and when she did, she put him on hold and he’s been sitting on hold for 20 minutes. 11/30/2023 at 5:23pm. Unprofessional and total disregard for their customer’s time.
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November 2023 by Melissa Rosemond
Great customer service
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November 2023 by joannie Hall
Brought a battery was extremely too expensive!!
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November 2023 by Lamarian Jolley
Staff is very knowledgeable and helpful.
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August 2023 by Alexis Smith
Sabrina is awesome!!!
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July 2023 by Eric Alsandor (Spider00x)
They sold me a beef enchirito I came in for some spark plugs and left with a foot massage. I gotta stop buying auto parts high
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July 2023 by Cyn C
Great service. Had my parts
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July 2023 by Lewis Arts
Great friendily and knowledgeable staff.
