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March 2024 by Vikki Walker (qveenElegance)
The day of my appointment, the office was empty and I still had a really long wait . I've never had to actually wait on the eye doctor but this was not a big deal.I was quoted 1 week for my glasses to come back with the updated prescription. 1 week without my glasses is really hard for me since I work on the computer ALL DAY . I got no temporary anything from them so I'm just walking around with headaches and squinting all day due to sensitivity.I call exactly a week later to be told my promise date was 2 weeks and not 1 week so she doesn't know why I was told 1 week.It's 2024 and you can't give people their glasses back same day or even 1 whole week?I'll never go back.
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February 2024 by Sydney Senesac
Greg was so helpful with my contact crisis! I highly recommend going to this location
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February 2024 by Jonathan Dominguez
Very knowledgeable and professional staff. Shelly and Lisa are the best!
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February 2024 by David Inwards-Breland
Fast and simple! Nice staff. Doctor was outstanding!!
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October 2023 by kamree lester
This appointment was for my 11 year old daughter. The front desk was very welcoming and friendly. The nurse who seen my daughter first was also very friendly and made my daughter laugh and feel comfortable. The doctor was very kind and gentle. They told me it would take about two weeks to receive her glasses. When that time came, they sent me a text message. When my daughter put her ? glasses on, she was very ? happy.
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July 2023 by Lippincott Batts
Hand washing is important if you’re touching someone’s eye - it isn’t enough to use sanitizer. Many illnesses are not killed by alcohol. Please ensure your staff are hand washing EVERY time.
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July 2023 by Jane Robinson
Amazing staff from start to finish! The front office team was very welcoming and helpful with choosing my eye wear. Dr. Nguyen was absolutely amazing! Very informative and took her time. I was extremely impressed with the entire team and their new equipment!
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June 2023 by Nima A.
Front office staff is terrible, unprofessional, and rude, which is a reflection of this office. I walked in within grace period for my appointment only to wait in line for 3 people to check in one person ahead of me. I was told that I missed my grace period by one minute and they would not honor my appointment time and I would have to wait when to see the doctor becomes available. Our family has been coming to this location for years, but given the cold callous customer service we will not continue to give business to this location.
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June 2023 by Carissa Carlisle
Zero parking available for this establishment, and if you’re over 5 min late they will cancel your appt. Take your business elsewhere.
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April 2023 by Gregory
Dr. Nguyen and Leon were the best experience I've had at the eye doctor. Thank you both!
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February 2023 by Megan Tolbert
Dr. Nguyen was absolutely wonderful. The office was clean and organized, and the staff were very friendly. I highly recommend.
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January 2023 by Matt Carmack
The MyEyeDr. in Brookhaven is great, very good location with parking, friendly staff and Dr. Alan Hymowitz is terrific. He lets you ask questions and really listens, he also has a good sense of humor. Highly recommended.
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January 2023 by Amanda Farris
When picking up my contacts, I had the rudest encounter I have ever had in medical establishment (or any public place providing goods and services to clients/patients).I asked if my contact bottles were marked to distinguish left from right as my prescription for each eye is different. Last time, they were not marked or labeled. She states my prescription is the same in both eyes. Confused, I corrected her.She then proceeds to pick up the bag and sees that the bag is labeled. She tells me to "just read the bag" (which she could have done herself). Sarcastically, she told me to have a good day and new year. Very odd experience. My family and I will not be going back. The doctors are good, but the front desk staff need some help being more courteous to patients. This wasn't the first strange and rude encounter.
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January 2023 by Lauren Cobb
I don't like objects going in or near my eye but Shelly & chantice provided me with the BEST service to calmly get me through all my test . So grateful to have them through my check up because when I came two years ago the staff wasn't as patient or helpful
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December 2022 by Debbie H.
Award Winning Team. Personal Satisfaction with Kindness, Patience, and no matter what they WILL get it right. The Doc is Beyond and his team supports him—as well as supports you—in your Eye Sight. ?????
