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September 2023 by Lev Mills
I wish the college had better instructions on how and where to park. The store has a huge collection of clothing merchandise. Great service.
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August 2023 by C Machelle
Beautiful apparel and great customer service!
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June 2023 by debora bell
2023 graduation. Beautiful historic facility. A must see.
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February 2023 by Dexter Nunnally
Trying to contact via phone or email is horrible. An order placed in December with a fulfilled status has not been delivered to my nephew. No one answers the phone and they have not responded to my email inquiries about the order. Not happy with my alma mater's bookstore - at all! Morehouse '96
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November 2022 by Charmayne Lacewell
Shirts not in the correct bin. Staff not helpful
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November 2022 by Broderick Mayo
Had all the gear I needed. Great customer service
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September 2022 by Tamara Ross
This review isn’t for my experience in the store, which was fine. It is for the fact that now that I’ve flown back home across the country, I can’t find a good phone number for the store to discuss how I can return/exchange the item (a gift that is too ).How can a business have a bad phone number on their receipt?Why would a business have a bad number on Yelp and Google?A week has passed. Why hasn’t the bookstore responded to my email, sent using their website messaging service for customer support?Inquiring minds want to know?!So what have we learned from reviews? Only purchase in person, not online. And if you live out of state, don’t decide to buy any clothing at last minute if you aren’t absolutely sure of the size. You will not have anyway to contact anyone about it.
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September 2022 by Elaine Morgan
An Amazing youngman checked me out with a laugh that made my heart happy❤️
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September 2022 by Tamara R.
This review isn't for my experience in the store, which was fine. It is for the fact that now that I've flown back home across the country, I can't find a good phone number for the store to discuss how I can return/exchange the item (a gift that is too ). How can a business have a bad phone number on their receipt? Why would a business have a bad number on Yelp and Google? A week has passed. Why hasn't the bookstore responded to my email, sent using their website messaging service for customer support? Inquiring minds want to know?! So what have we learned from Yelp reviews? Only purchase in person, not online. And if you live out of state, don't decide to buy any clothing at last minute if you aren't absolutely sure of the size. You will not have anyway to contact anyone about it.
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February 2022 by Sha P
The manager at the bookstore went above and beyond to make sure my order was processed same day to ensure my son got his shirt for HBCU day at his elementary school. Not only did he expedite the order I placed, he even suggested meeting me locally for pickup since I was over an hour away from the campus and may have not gotten there in time. This is the type of service/care you get when you choose an HBCU! Thanks Cedrick for making my little guy’s day! Be blessed.
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December 2021 by Bibire Nhwiren
As an alum, I am ashamed at that absolutely abysmal customer service of this bookstore. I placed an order, but apparently one of the sweatshirts was coming directly from the vendor. No email from them, no call, nothing. When I called I was told "yeah, emails probably went to your spam folder." Uh, maybe that is something you want to change?!!? Also was told the manager would call to explain. Still no ETA on the sweatshirt. Still have not heard from them.HBCUs stay begging for money but can't get the basics right.
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December 2021 by Michael Gray
Great selection and variety of items to purchase. Really cool stuff.
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December 2021 by Mark Ross
There is something for everyone at the bookstore. There is plenty of gear for alumni.
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August 2021 by Clifton Jeffries
Great place to visit
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August 2021 by Zachary Bruce
Friendly and helpful staff.
