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July 2024 by Jacob Rivera
Said they open at 9 and it’s still not open past 9
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June 2024 by Deborah Weems
Good customer service. Caught a good deal on a new up to date cell phone.
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April 2024 by Kurt Barber
Worst customer service the agent didn't know what she was doing and it took 30 mins time waisted
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April 2024 by Tekeyla Haskins
3/12/24. The store was suppose to be open at 9am it now 10am. I read the other reviews and now I see what the other review was talking about. This is my community trying to support and this is why I don't support my area. I came today to get my phone fix due to it not charging. I just came from another location that open on time and help meunderstand what is wrong with my phone . Inform me that I have to go back to where I purchased my phone at and have the fix it.
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April 2024 by Charlie. S. Hines
I just drove by there I never went there
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April 2024 by D Brun
Yep. Rude. Turned right around and walked out. They shouldn't be allowed to set up businesses in our neighborhoods. Unbelievable.
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January 2024 by Denai
I was met by a RUDE and unpleasant worker who opened the door late (after 10am) and retaliated against me, for speaking to others waiting at the door about the problem, by telling me she wouldnt be helping me when I entered the store. She went so far as to tell me that I could call the police. She allowed several other people to enter the store and helped everyone BUT me. I was not treated fairly or properly at all.
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October 2023 by Alisha Giles
This metro almost never can help you the people are rude talk over you this 1 young girl kept screaming $25 fee every time I tried to explain my problem the guy with the dreads told me my problem but wouldn’t fix the phone until I paid a 2nd fee didn’t care about my service just wanted the money I went to another store got my fee bypassed and they fixed the SIM card wasn’t the same as the registered phone and he fixed it in 5 minutes with no issue! I will be calling in to report this store I’ll never go here again I was yelled at an turned away for service over $25 I already paid online for and it seemed like they didn’t believe me or something.
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September 2023 by Adam Martin
As soon as I was in the building I was greeted and the place looked well kept. The associate helped me and I made my decision. The negative is that of the phone choices alot of them were plastic and so I could not use them to see the functionality which limited my options, but I was able to overlook that issue because I had previously been to another store to look at the phones that had all of them functional. New phone with port-in and within my budget made this easy.
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August 2023 by Michele Brown
Fenrey was awesome! Transferred cell number to Metro and was finished right before they closed on a Saturday.
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July 2023 by Camryn Pope
Had to replace my Samsung, not even a week ago and I'm just noticing the dark skin girl, didn't even bother to give me a screen protector. I was in a rush and I didn't receive my charger or anything and I didn't feel like going back to get it. Why couldn't it be given to me with the phone? I thought she was done with everything so I left and I get a call, saying I left the charger to the phone. Screw the charger. I needed my screen protector. Smh
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April 2023 by nothingbutfinest Culler
Pretty good experience
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March 2023 by Tony Snow
They like to add changes without telling you. Check your Bill.
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September 2022 by Zenita Johnson
The young girl was very helpful,we bought 2 phones and she let us know about the government discount
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September 2022 by Adree Curry
This is not a safe store to go to, on Saturday I was there taking care of some business and out of no where I was caught up in a gun battle, people shooting though the window around about 4:30 in the afternoon,a person was in the store and he did not want to go outside because he knew those guys were after him, make a long story short if you want to live stay out of metro.
