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April 2024 by Outlaw
That was a great buying experience. Brian and Ruth were customer centric.
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March 2024 by J C
Workers at this location need customer service training. Don’t go to this location. I immediately drove to another MW location (Town Center) and they were excellent.
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March 2024 by Tristan Detweiler
This place has no communication ability. They failed to accurately communicate any sort of return date with me and I was stuck with a late fee for returning 2 days after the event. Thisbis after they got the measurements for the entire wedding party wrong, which left the groom having to come up with something at the last minute. Thank God for the Fayetteville location's professionalism and competence to be able to fix this location's mistakes.
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January 2024 by Henry Mattson
Xavier and Michael were very nice and provided excellent, prompt service getting fitted for a wedding.
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December 2023 by Chris
I went to the Cobb County location to return two jackets I bought online. The gentleman who assisted me told me that he couldn't take the return because it wasn't in the system even though I bought it 9 days earlier. I asked him if he could make a call to the online people to see if he could get it worked out but he wouldn't. He told me to come back in a few days and maybe it will work. This is very inconvenient and highly suspicious. So I went to the Ashford Dunwoody store 15 minutes later, and a helpful (by contrast) representative there refunded it no problem. As a customer, I feel like I was mislead, lied to, and given a runaround.
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December 2023 by Dan Friedman
I was looking for a tie but did not find one. While there, I looked at suits. All they had was suit separates looking very much like they were off the rack. Over the years MH has become a slightly upscale K&G.
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October 2023 by Silas Butler
Xavier was very helpful, a true expert. My friend came in with an injured ankle and he made the process very easy getting measurements for a wedding party tuxedo. He even called customer service to help us get faster delivery.
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October 2023 by jade Styles by Jade
Thank you for the experience. I had to bring my son for a last minute suit. It was one stop for everything. The suit, the shirts, tie, socks and shoes. They also have a tailor on site. As a single mother wanting her son to look his best for a business/school affair this store made my experience amazing. Brian was very understanding and patient as I made my decisions. I want to thank all those involved. I appreciate your Team!
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October 2023 by Thats Right
My experience at Mens Wearhouse was incredible.Ruth was extremely professional, helpful and displayed high levels of patience and great customer service. I would recommend this place to anyone high quality fit and nice designs.
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September 2023 by Natashia Maddox
The manager Ide at this location is so rude and intimidating .If I did not need the shoes I would not have purchased them even though I drove out the way to get them. I was sent to the store to purchase the shoes because the other store where I purchased the suit for my husband did not have the shoes in stock. I really hate I had to even go to this store because I hate being treated like this when I’m spending my hard earned money. I’m trying to find some shoes similar to purchase because I want to return the shoes because I was treated so poorly. I’m not sure how or why he’s in management. He should not be working in a people facing environment because he doesn’t have good customer service skills. I’m hurt that I was treated so badly by such a large man as a woman. As a consumer and a woman we should not have to deal with this when shopping.
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September 2023 by Kenan Holland
My husband & I just got fitted for our Tuxedos and Xavier was absolutely amazing !!! I also love that they are carrying bigger sizes! My episode of Chopped just premiered on the Food Network and the dress shirts I bought here made a huge splash on the show!! Episode - FANATICS
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September 2023 by Don Veal
This location is one of the biggest in the chain in the Atlanta area. I had to exchange a shirt and they did not give me a hard time. Actually, they were very friendly and helpful and they greeted me as I entered the store.
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August 2023 by Jasmine Jones
My husband and I received exceptional customer service by Xavier!!! He was amazing and attentive, my husband’s order was missing some pieces and he did everything in his power to correct the mistake!!!! Xavier deserves a raise!!
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May 2023 by Kenneth Walker
Mr. Craig was really nice. Maintained highest professionalism throughout purchase. Got everything done accurately and in a good time. Made me feel comfortable. Good man!
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April 2023 by Carrie PB
The manager is full of it!? We rented a tux and he was condescending from the start. He was all about pushing whatever he could have on us. Once the tux came in and we went to pick it up, we learned that the manger had ordered a bow tie instead of a tie and he failed to order the suspenders that my husband mentioned multiple times and paid for so they tried to get us to purchase a new tie which was probably the game all along. Just beware!
