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November 2023 by brian barrett
I just left a Uhaul dealer on my way to California with a car hauler behind the Uhaul truck I rented. A tire blew on the car hauler and I tried several times to get help from Uhaul with no luck. These folks were willing to go abouve and beyond to make sure I was gonna be ok. Sorry I didn’t do this sooner guys. Thanks again!!
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November 2023 by Heather Ramirez
This company understands customer service and does not take your time for granted. They were very helpful!
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August 2023 by Carly Rominger
We had such a great experience here renting a cargo van. Easy pick up and drop off. We had trouble with our storage unit and had to keep the van over night. They were super accommodating and made everything so smooth and stress free! 10/10 would rent a moving truck here again.
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August 2023 by Carmen Hughes
Do not go to this location, very rude staff, the people who are working leave the lot in the middle of the shift. The manager is angry and aggressive and does not like accountability. I went to pick up a U-Haul truck and online the truck said read. When I arrived the truck was not hooked up to the auto transporter. My appointment is as at 2 and the manager did not arrive until 2:41pm. When I voiced my frustration I was yelled at, he put his hands in my face, and made me stand on the sidewalk till my Uber came. I was not allowed to get the items I purchased and even while I was waiting outside the property lines he recorded me and continued to aggress toward me. He threatened to handcuff me and called me dramatic all because I was upset that the reservation I made did not go through.Please do not go to this location.
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August 2023 by christiana worth
Derek went FAR above and beyond, helping my family find movers in an emergency situation (and they were excellent). I honestly do not know what we would have done without him.
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August 2023 by Ms. Tiffany Alexander
Amazing customer service! Rush was awesome as well as Derick & Jamar. Highly Recommend!
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June 2023 by Jamecia Torrence
This place is absolutely the BEST hands down. Mr. Larry was the person to help me through my process, and it only took him 10-15 minutes. He is the best at his job, and I will definitely coming back to your place of business!
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May 2023 by Jeremy
Best uhaul in the Atlanta area. Made it easy to pick up and drop off. Staff were very pleasant to deal will. Will be back to rent from them again.
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May 2023 by The Melanin Delight
I’ve been coming to this location for a while now! Everyone is super helpful and it is very family oriented! Larry is the man!
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April 2023 by the dre and j show
I rented a uhaul from this location on 4/18 the start of my experience was great the guy who handled the uhaul rental was nice an respectful later on I decided I needed the uhaul for another day so I call the owner of the business answered this is where the experience went downhill the owner was very rude an disrespectful I will not ever rent or recommend this location to anyone ever but thanks to the guy who handled the uhaul rental rental
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January 2023 by Ian Schumacher
I always get my uhauls and emissions done here. Quality people and service
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November 2022 by Antoinette Johnson
I got an amazing deal on a couch and needed to move it quickly. Didn't realize it was the day before a Holiday and everything was booked or closed. MDJ Grayson U-haul not only found a way to accommodate me unexpectedly, they also helped me move the couch!! Totally went above and beyond. I got the sense it is a family owned and operated business, and in that moment, they treated me like family. My family truly appreciates it and for that reason when it is time for me to purchase another family vehicle, that will be my first stop! It is not common to find integrity, dedication, kindness, efficiency and good family values in business establishments these days. Thank you!!
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November 2022 by Zach Ketchum
Best uhaul vendor in Atlanta and it’s not close. Use these guys every time I need to rent a truck and it’s seamless. Trucks are full of gas, clean, and ready to go at the scheduled time. Will be back!
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October 2022 by Lizon Walker
Had a great exchange with staff,they were very good people,would recommend. ?
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September 2022 by Cameron Monie
Do not rent U-Haul from here. My experience was almost identical to Claire a year ago. I rented the truck, the front left tire was low and they denied it, but it was. The photos in the check-in were old, not showing current damage, so I updated them. The gentlemen told me I was good to go, but I was not. The appliance dolly was not in the back. I brought this to their attention and they had me sit there for 20 minutes or so before letting me know that they didn't have one and the address where I could get one. I arrived at the other location and they did not have one and denied that anyone called to make sure. When I called MDJ, I was very frustrated and asked them if they really sent me to another location without checking first. It was then that they got very short with me and angry, turning the phone call into an altercation. He told me if I was so upset, I may as well just bring back the truck. I did, but it was after 6:00 p.m. by the time I got there, so they were gone. I called U-Haul and they told me to wait until they reopened on Monday today, and that they would put a note on my account that I should not be charged. Despite my efforts, I was just notified that I was charged for three rental time slots, the gas, and mileage that was used for the wild goose chase. They also increased the insurance without asking me. I will be doing everything in my power to rectify this. THIS LOCATION WILL TRY TO ROB YOU BLIND. YOU'VE BEEN WARNED.I have called this location two times and they have picked up and hung up the phone.I informed U-Haul and their Area manager approved a full refund. ?The disrespectful owner should stop embarrassing himself with the accusations. I DIDN'T USE THE TRUCK. How about talk to LARRY about INSTRUCTING me to not turn in the truck so he could credit charges back on Monday. You don't like that he said that to me? Talk to him. I don't like that he was flirting at me in the office either. You can rest ASSURED I will never see you again.
