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December 2023 by Sam Hickey
This is my go-to spot to get my oil changed. Service has always been top notch. I called up here on Christmas Eve less than an hour before they closed to see about getting an an urgent oil change the day after Christmas. Kevin told me to go ahead and swing by and they’d take care of it for me. Fastest oil change I’ve ever gotten and Kevin and Aaron were extremely generous to squeeze me in at the last minute before a holiday. Great guys and diligent workers. Come here and see these guys for the best and most accommodating service.
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December 2023 by Brandon Williams
I am very impressed and satisfied with this location. I recent had my front brakes and rotors replaced. However, I had to bring my car back as I began to experience squealing in the brakes shortly after as well as an issue with my battery. The staff here did not hesitate to make this right! Fixed the brake noise and replaced the battery! Also when I originally came in my bumper had two screws on the bottom that were not fastened and they took care of that too! One thing I have to say is that they take care of whoever walks through those doors. I really appreciate the service!
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December 2023 by Roz Gadison
I hit a pothole, well really it was more of a crater. It pretty much took my whole wheel off the hub assembly and the knuckle. Had my vehicle towed to Mavis and they ordered the parts and completed the repair. They're very professional and helpful. Sometimes it can be hard for a woman to find a mechanic that isn't going to take advantage of them. I've been coming to Mavis for several years. I continue to come back because of the professionalism of the staff. This is my first time coming to the Cumberland location. I based my decision to come here off of the stellar reviews. Before I received with any repairs I always double check and make sure that the price I'm quoted for the parts and labor is within industry standards. I found that the price that they quoted me for the parts was actually $600 less. The bulk of the cost of my repair almost 80% of it was in parts and the cost of the labor was very fair. I will continue to bring my vehicle to this location. I'm thankful that I was able to get back on in the the road.
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November 2023 by Nat T
I pulled in this business to ask questions about my tire pressure. Kevin was Awesome! He gave attentive, friendly, and efficient service. He shared his knowledge and experience openly and made me want to return. Customer Service like this is a dying breed. Five stars for Kevin making a difference.
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November 2023 by Whitney Collier
Awesomeness!I came to get air in my tires on the way to the Jeep dealership. I was explaining to Kevin my frustration with my truck and he informed me that they could take a look at it and my problem sounded like a bad battery. I came in and Aaron assisted me. I was I and out in no time and boom the problem was solved.Thank you guys for the exceptional Customer Service. It’s always a pleasure working with you and the team.Xo,Whitney
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November 2023 by Orianna White
I made an appointment the same day online for an oil change. Aaron the assistant manager was so nice and welcoming. He told me things that would need to be fixed next and gave me Black Friday deals on my oil change. He was also helpful with tips on when to get certain things checked at 30,000 and 50,000 miles. Lo had my oil check done quicker than I could blink my eyes! lol! Needless to say I will be back!
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October 2023 by Becky
Andrea and Kevin were amazing. My car battery was changed quickly, and they also replaced my windshield wipers. My husband and I were so impressed with the incredible customer service provided.
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October 2023 by Allie Jackson
This place has some of the best customer service I have ever experienced when getting my car serviced! Thank you to Andrea and her team for answering all my questions and making sure I know everything my car needs to run smoothly!
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September 2023 by Sanai Cannon
I highly recommend this place for your vehicle needs and maintenance. The staff is friendly, helpful, and truthful. I am a young woman who is normally used to car shops attempting to get over on me, oversell me, or do a half way of a job. Mavis is the complete opposite. They took the time to answer all of my questions, made suggestions that they were able to explain and demonstrate why it was needed.I felt a lot more comfortable handing my car over to their care than I ever had in any car shop.
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September 2023 by Shay Coates
Zo and Drea were great! I had a flat early this morning and Drea was the first to arrive at the store even though she was busy she assisted me professionally. Zo stayed late just to make sure I had everything I needed.
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September 2023 by Fluttermegorgeous
Andrea serviced us up front and I believe the other guy name was Lenny. They all were great. Including those who’s names I didn’t get. Andrea really knew the answers to everything I had questions about and was so down to earth and truthful about my needs for my vehicle. Brake special is worth it. Don’t wait too long. Go now!! Thanks again!
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September 2023 by Cayle Bell
I HIGHLY recommend anyone who needs tire service to come to the MAVIS located at 2475 Cumberland Pkwy SE for their amazing service, their first class customer service and them going above and beyond for customer satisfaction which is something very rare these days!!!! I would like to personally thank Lenny, Dre’s and Kevin for taking excellent care of mommy tire needs, everything was fully explained, they service they provided was fast and A1. I highly highly recommend this Mavis, I wish I could give them 10 stars ⭐️ for the outstanding over the top service I receive. This Mavis has a customer for life!!!!
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September 2023 by S Fields
Lenny and his staff are top notch! I'm fairly new to the area and I've been looking for a car repair shop/tire shop that I can trust. They also recognize my military service! Great job guys!
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August 2023 by Austin Clough
Andrea and the rest of the team here are awesome! I've been to this location a couple of times now and each time they have welcomed me without an appointment, rushed to get any parts that may not be on site, and had me in and out in less time than they initially estimated. I will continue to return for all of my tire and brake needs! Keep up the great work!!
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August 2023 by Kendra Bridgett
This was the start of a terrible morning having a flat tire. The only thing I could think about is if I had to purchase a new $300 tire. I googled on line the nearest tire repair which was only 3 mins from my house and Mavis popped up and had no appointments available so I decided to take my chance in person. I walked in and was greeted with a very welcoming hello by Andrea and Lenny. My morning already felt better by their energy. Prompt service and thank GOD my tire could be repaired. I highly recommend this location to get all your services completed.Go see Andrea and Lenny at Mavis in Vinings.
