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March 2024 by Wanda Character
I needed some insurance for my vehicle and Mack Inc.gave me a great policy during that time and I would recommend them to anyone for their services.
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March 2024 by Karen Horne
The Mack Insurance Agency offers great customer service! They worked with me to find the best coverage and a great price! Overall, a good experience with their team and I am very satisfied.
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March 2024 by M G
This agency was extremely professional and helpful. I’m gladly providing the maximum amount of stars because they took the time to find the best coverage for my homeowners policy and made sure I understood everything. I would highly recommend anyone to Mack Insurance Agency. Thank you for the exceptional service!
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December 2023 by I am Samm
I was on hold for hours. I called back a couple of times and didn't get an answer or return call. When the guy called me back he put me on hold for 40 minutes. I hung up. I didn't call back.
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June 2023 by Mimi Tried2
Customer for 20 yrs. Reliable customer service. Neighborhood friendly, 30+ years of service
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April 2023 by Debbie mclallen
Very quick to answer questions. Informative and helpful.
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December 2022 by Shuntae Cody
Mack insurance is the best insurance ? ever. They will get you the BEST QUOTES ?. I wish I could give them 10 Stars ? instead of 5 stars ... Thank you guys for all that you do.. VERY SATISFIED WITH MY INSURANCE....
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November 2022 by BCC CEO
I called to get a fax number and was placed on hold for over 10 minutes. Need I say more?
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November 2022 by Lacrissy Copeland
Thanks for the phone call and kind words today. It means a lot!
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November 2022 by Shatoya Hinkle
This is the by far THE BEST agency I've delt with sinve I've become an adult back in the early 2000's. My dad has been with this agency long before that, so rightfully so I followed suit. Mr. Mack has been able to give me better prices than the actual companies I've insured through. He makes you feel like family and It's hard to find that when most companies focus on th business alone. He shows interest in what best suits what you're looking for and he will not rest until he's foind the best deal. Just recently i was debating rather I should continue with one of the most elite companies put there (USAA), but they were unable to beat the prices I was getting with Mack Insurance. He was cheaper by over $100 a month. Whe. You have a concern, he addresses it ASAP. I'm not familiar with a 48hr response time because it's taken care of so fast your head would spin. All in all, I love working with Mack Insurance Agancy and he have lifetime customers with my family. You should definitely let him give you a quote and compare that to what you have now. Satisfaction across the board.
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November 2022 by Ayoola Bennett
Thank you for a wonderful customer service experience. I have learned a great deal about my car and home insurance. The staff is very kind and take time to answer any questions about the different types of policies. Friends and Family are highly recommended.
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November 2022 by Shesus Fit
I’ve been going to him for years now. It’s never anything less than an exceptional experience. I always get the best quotes for car and homeowners insurance. I highly recommend.
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November 2022 by Loletha Wynn
I have been with Mack Insurance Agency for about 8 years or more and I have no complaints PERIODT my experience with this Agency has been Very Good and Helpful and I Highly Recommend this Company to anyone who needs Insurance Thank you Mack Insurance for Serving my Insurance Needs
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November 2022 by Tisha Walker
Mack insurance handles issues promptly and professionally. I would definitely recommend this company for all your insurance needs.
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November 2022 by charraina Copeland
The best insurance company I have ever went with and great rates thanks!