Kroger screwed up again, but has taken appropriate steps to correct. So I will raise this from a 1 to a 3
October 2023
Needed to return some groceries, was told customer service attendant was on break for 20 minutes. Waited over an hour and asked where the employee was? They said she may have been stuck in traffic. Informed me no other employees could do returns. Absolutely horrible customer service. Choose literally any other grocery store.
October 2023
I found they stocked actual HAIRSPRAY in the cooking oil aisle! There's no excuse for this level of carelessness and it's dangerous!