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July 2024 by T'Lon Jarrett
Great morning staff. Very friendly. Located the needed items very easily.
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July 2024 by Christine Schroeder
Jayshawn overlooking the self checkout area has rude customer service and very condescending whenever customers asked for assistance— as if it were a chore for him; heavy signing nonverbal cues.
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July 2024 by M Frank
They are supposed to be open until 11PM
I arrived at 10:48PM and they did not let me in. I told them I just need to buy bottle water and not even beacuse of thet. Racist people
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June 2024 by JoJo TheNubianWarrior
DO NOT SWIPE YOUR CARD AT THIS GAS STATION THERE IS A THIEF WHO WILL HACK YOU AND TRY TO STEAL FROM YOUR BANK ACCT. HAPPEN TO ME 2X I REALIZE ITS THIS KROGER GAS STATION! TRIED CALLING TO REPORT IT NO ANSWER!
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May 2024 by El Ja
The service at cashier Kaminko's counter was extremely disappointing. Upon approaching the register, I was met with eye-rolling and silence. She did this as I approached the register as well as once she started scanning my items. Despite attempting to engage in polite conversation, there was no effort from her end. Additionally, when my items were handed over to the bagger, who I believe was a manager (red vest), there was no acknowledgment or communication. Even when I wished her a better day, the response was dismissive. Once I walked away she loudly greeted the next customer. I should add that this was the only register open, all other registers were self checkout. I can only assume she was pissed because I had a basket full of groceries. Sorry for making you do your job! I was able to have another cashier find another manager, but to my surprise her demeanor also conveyed a sense of inconvenience. It's disheartening to encounter such lackluster attitudes from staff members. Customers patronize establishments expecting respectful treatment, not to be met with apathy or disdain. Customers deserve better than subpar service. I will not be back!
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April 2024 by Cynthia White
Well appointed. Bourgeoisie. Very clean. Hard to find trash bags as aisles change a bit.
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March 2024 by Nadine Carreker
Love this store
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February 2024 by Anthony Randall
I had about $300.00 in groceries. Only self checkout was open. They have self checkout with these conveyors now. Whenever the groceries would pile up the checkout would stop working. I tried for half an hour to get all my groceries scanned. Some lady with pancake batter caked on her face kept giving me lectures on how I was doing it wrong. Well I don’t work here. After an hour of failure I finally abandoned the attempt at getting groceries. This place just totally failed me. There wasn’t a manager on site. February 28 2024 around 4:00 pm
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February 2024 by Andrea D.
I like their produce, they have most of my favorites. Self checkout is great, if you go to the left side facing the doors you never have to wait. The scanner trays should be cleaned more often though.
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February 2024 by Nicholas Mayoral
Not sure if this is common occurrence but we got in a check out line and aleycia or something similar to that literally turned our basked upside down and then as she scanned would throw our items down towards the bags, then gave us a dirty look like “well are you going to bag it???” Disappointing because every other time we have had a positive experience. Not the first time with her.
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February 2024 by Johnsie C.
From my first interaction with this store leader (using neutral pronoun as not to completely put them on blast, but those who work there will know who it is), it's been negative vibes. It was so bad that I'd see them working a register (cashier is not their regular role) with very few people in line, and I'd go stand in a longer line just to avoid them. The initial encounter had to do with me mentioning that some stacked cases of water on the floor by the register line were blocking customers from adequately maneuvering to the register without them potentially tripping. (You're welcome for trying to help the store avoid a lawsuit.) Like, I almost tripped because I didn't see nor expect there to be cases sticking halfway into the register aisle. Additionally, the case on top was leaning and about to topple over and could've fallen on someone's feet. I brought it up nicely and casually. But why did I even say anything at all? From that point, it was on. They proceeded to argue with me about how to use my Kroger Plus card and payment method. They weren't trying to be helpful; they were just trying to prove me wrong because I'd made them mad. There have been other times I've been forced to interact with the individual, and it's always the same attitude. Last year I had to communicate with them regarding a customer service matter. They kept their head down and was writing or pretending to write while I was talking. I said "hello?" because I was confused why they seemed not to be paying attention. They responded, "I'm listening" with their head still held down writing, then reluctantly looked up after about 20 or so seconds with such a look of disdain. It was so awkward. The next and last time we interacted, they seemed nice. I was surprised and thankful that I hadn't written a negative review because I wanted to. Like SO bad. Whenever I saw them I thought about it. But with this last interaction, they smiled and even said something sort of friendly regarding what they were "supposedly" helping me with. But later after coming back in the store when they were not on duty, I discovered through another source that they hadn't done what they were supposed to. I believe this was intentional. They aren't overly pleasant with any customers (I've observed to determine if it's just me who rubs them wrong). I guess that's fine except that their role is supposed to demonstrate the epitome of good service. What I have a problem with, though, is anyone - ESPECIALLY at a company where I'm spending a good chunk of my hard-earned money - who displays such overt, mean-person behavior. They CHOOSE to be this way. I try to refrain from getting in people's heads too much, because it's such a waste of energy. But...I'm assessing anyway. I get that folks have bad days, and I try to be kind to those working retail roles especially because 1) they deal with all sorts of challenging personalities face-to-face, and 2) they could have personal issues and still have to be in the open handling messy customers while pretending all is well. No closing a door to be alone and work. I tried to give the individual the benefit of the doubt despite their behaviors. However, it's been more than a year, closer to two, since this started. Their "having-a-bad-day" pass has long expired. I think it's time to stop letting insecurities, jealousies, trauma, or WHATEVER it is dictate their treatment of customers. It's not okay and if it's hard for them to be nice, then they should get out of customer service. Like, how did they even get in this role? So, this one's less for me because I almost talked myself out of sending this even after this last suspected vitriolic act. It's more for those who this person might've sent away in tears. This individual hasn't made me cry. However, they have frustrated me and I usually leave feeling heavy hearted and hurt after being in their presence. T
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February 2024 by Glen Whitley
It's fine good store. I would go again.
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January 2024 by Rebecca Patton
Never any cashier lanes open. Only self check out especially during a busy holiday weekend. Hundreds of dollars worth of groceries that you have to ring up yourself while trying to make sure your toddler doesn’t go overboard in the grocery cart is less than ideal.
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January 2024 by k3rnel p4n1c
avoid this location at all costs on Sunday's. it's a gd nightmare
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January 2024 by Yolanda Worth
Great place to work
