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June 2024 by Lynette Jones
Many of the refrigerator doors were missing, and items were scattered. Didn't see many employees.
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May 2024 by Antonio Sadler
Lines are too long and short staffed on cash register. They only operate 3 registers and a self checkout line. It takes longer to pay then it does to shop. At this location I believe quicker payouts will increase revenue when people can depend on efficiency. I guarantee Greenbrier Kroger isn't a first choice due to constant congestion
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May 2024 by Joshua Mcintosh
Been on hold waiting for customer service for over 10 minutes.
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May 2024 by Anastasia Levert
The most worst grocery store ever there customer service is horrible and ugly nasty people DO NOT EVER GO HERE EVERYTIME I GO HERE ITS B.S!!!
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April 2024 by Gail Thomas
This kroger is the definition of HOOD. The pharmacy CLAIMED to have given me three boxes of a prescribed medication. They actually only gave me one. The pharmacist was trying to speak to me in a belittling condescending manner. He tried to compare me to people that actually do try to get extra medication. I have NO use for extra medication and know what my insurance will pay for. I have TRIED to solve this issue with the pharmacist and management seems not to give a DAMN. I am now eight weeks short on my medication. I have asked for the cameras to be rolled back noto PROVE that my medication was NOT prescribed as logged. I have contacted cooperate and the Board of Pharmacy whom also seems to take ni interest or concern about solving said error. This medication is to control my A1C and has bee paid for by Atena insurance, medicaid or Medicare.
Since Noone associated with the different departments and have NO value or concerns of patient care, my only steps is to file formal petitions for an investigation, auditing and rolling of previous camera footage. Because of unsatisfactory removing of this situation, I will be filing formal complaintsobservations, request about about footlagec vstore
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April 2024 by Brandon Amos
They never have any vegetarian options. It’s been 2 weeks and there is absolutely no impossible meat or beyond meat to choose from. They honestly never have a good selection. This is my local Kroger and I can’t shop here as a vegetarian. It’s disappointing in an area like mine.
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March 2024 by Yvonne Broner
You need to open up more cashier lines
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March 2024 by mary grindle
Clean and friendly
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March 2024 by Brian
I removed my items from my basket and placed them on the line to be rung up as I put the basket on the ground under the ring up area and a family of roaches came crawling all over the floor and the belt where the food was smh disgusting
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March 2024 by Swayla Bell
Customer Service Horrible! Cashiers Are Very Rude & Disrespectful Especially Toward The Elderly There Is One In Particular Whoms Name I Do Not Know Bt The Young Lady Is Very Rude Every Time I Come To The Location Attitude Is Poor Tossing People's Groceries Around & Ignoring Your Questions Just Poor Customer Service Never Seen Anything Like It!
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February 2024 by John Brinson
I just needed Bacon Products and water. I got some bacon bits and Smithfield Bacon for breakfast. Kroger Bottled water.
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February 2024 by LaNice Cooper
Great customer service, and a selection for all dietary needs
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February 2024 by Tamara Davis
Mr. Thaddeus is the best in the seafood market.
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January 2024 by Lisa Alston
I am really happy with my Greenbriar Kroger. The store is upgrading the refrigerated cases, displays and product selection. Plus the people; staff and customers, are really friendly. Even when there are staff shortages, folks are patient and helpful. Neighbors helping Neighbors!
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January 2024 by C Pits
It is truly hit or miss when I visit this store. I see changes happening (displays) and I hope it's for good. There's a difference between the quality of food we receive at this store vs, say, buckhead. Oh well, I'm happy I have a choice. But this is the issue.. why don't you assign your security officers private parking? Security should not take the handicap parking spaces, unless there is a handicap/disabled tag in the window or on the tag"Tag". For those that really need the space, are unable to park because of this. I know because I witnessed this today. It's terrible.
