-
June 2024 by Jerone Konig
The service in the bakery department at this location is horrible. There’s never anyone in the bakery. If you ask there are way gone. I went there over the weekend one of the managers store manager I’m assuming or system manager was leaving. He said they were closed. I asked him if he would go check to see if they had something. He didn’t said that they would be open and they close at six. It was literally five minutes after six on Saturday when I got there. I literally just left There, no one’s in the bakery and I was told they were gone for today and there’s only one item I go for that they’re always out of or they have to get it from the freezer. This place is horrible. There’s anyone there that can help in the bakery, even though the bakery is never there.
-
June 2024 by Harry Floyd Taylor
They need to be more careful about putting products in the right shelf locations. Other than that the store is fine
-
June 2024 by Brett Walker
Easy shopping.
-
June 2024 by PMP Crafters
The works are so nice and helpful!
-
May 2024 by M G
I’ve been shopping at this Kroger for years. If you shop here, check best by dates on everything! There is so much on the shelves that is way past expired. I can count at least 20 times recently I’ve checked on something I’ve just bought, only to realize it is MONTHS expired. Not the “sell by” dates, but the “use by” dates. I bought salad dressing only to find it was a YEAR expired. Just bought another product that expired 5 months ago. I have also seen countless products on shelves that have mold on them. I don’t know why no one is checking this stuff. I rarely shop here anymore and have started going to Trader Joe’s and Lidl instead for this reason. However, I still come occasionally as it is convenient. I will be trying to do as much shopping elsewhere now.
-
May 2024 by Mike Williams
Reasonable selections and prices. Customer reps very friendly and helpful on my visit. Good parking access.
-
April 2024 by Bill Christian
Great cheese section
-
March 2024 by Lindsey Limbaugh
Good produce but cashiers are understaffed
-
March 2024 by Ronald Solomon
Clean and well stocked
-
February 2024 by Zameeya Jenkins
My fiancé and I would like to send Warren in the deli & seafood department a HUGE thank you for serving us. We came in for oysters since we love them. Warren was polite, and genuinely made conversation with us during our shop. He went even further by bringing out the cart with more oysters that were in the back since we requested quite a bit of them. Warren carefully hand-picked through the entire bush making sure that he gave us fresh oysters. It’s really the little things that make the BIGGEST impact because usually other grocery stores will just weigh your seafood, bag it, and off you go but Warren went BEYOND the threshold of great customer service. We greatly appreciate you Warren, as we only shop at the Monroe location. It’s good to know that there are kind-hearted people like Warren working for the Kroger business. Many blessings to you Warren!
-
February 2024 by Nessa
I came here to purchase chicken for an event we are having for first responders. I stood at the counter for approximately ten minutes before the man in the back asked me “what I wanted”, without even making eye contact with me.
I told him I’d like chicken wings, and his rude reply was “no, we are closed today. Don’t you see all the catering boxes right in front of you? We have to take care of those. We won’t be open.”
How was I to “assume” that the entire department would be closed? There was no sign posted.
I spoke to a manager about this exchange, and he didn’t seem to care. A minute later, another employee which overheard me speaking to the manager went over to the rude employee and asked what happened. He lied about our exchange (which I happen to have on camera.)
Since the managers at this location seem to cover for incompetent workers, I will be reaching out to corporate and sending them a copy of my video. This type of behavior is BEYOND unacceptable, and won’t be brushed over.
-
February 2024 by Jack Arwood
Older store...it needs a update bad but has good sale and clearance bargins so usually worth a stop if you are in the area.
-
January 2024 by Jean Kaiser
The staff are good peoplę, that’s important in my book.
-
January 2024 by Chelsea Doub
Closes at 10, not 11
-
January 2024 by Shawanda Molock
This is literally one of the worst stores operationally I have ever seen. Only reason I shop here is because of the location. Everytime I’ve done a pick up they call with some sort of issue asking to push the window back. You have hunt for someone to get seafood out of the case . Corporate take a look at this location it’s really tarnishing your brand.
