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July 2024 by Ehioma O.C. Ugboh
Very good pharmacy, great workers and quick service. People are friendly and the pharmacists work hard to make things work for everyone. I often get my vaccinations here!!
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January 2024 by Vonne Williams
The location has the most incompetent techs and pharmacists in the Kroger Network. It’s laughable to presume these people are formally educated. Not only do they not track inventory properly, but they’re inept at operating their own basic software. Don’t bother prescribing to this pharmacy. Powers Ferry & Atlanta road locations seem to be more appropriately staffed.
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August 2023 by molly epstein
Friendly, responsive, and helpful.
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August 2023 by Rosalind Mckinney
Love to shop here
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May 2023 by Kev F.
my first grocery shopping at Kroger on Howell Atlanta location was terrible I went to self check I have an issue with some groceries that I scanned because I don't have Kroger card I asked this emplo that I needed help she told me to ask one of the employee which I did upon approaches her she Already a bad attitude never say good morn I approached her nicel and told her I needed help she looked at me so bad Ignored me and helped someone else and I asked her I need help I told her I needed a card she tried to used the card second time I needed help she disa I told the other cashier that I will never shopped at Kroger never again I Don't need this kind of Customer Service Managers should train her again her Attitude is REALLY BAD
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April 2023 by Aimee B.
Horrible grocery store! Aisles needing to be stocked. Produce is subpar, bruised and hardly any choices. No romaine lettuce! Spend lots of time here shopping and fill my cart. Then get to the check out and ZERO lanes open. So, now I'm an employee and have to ring and bag all my stuff. I don't have all day to spend my time shopping for my family and then have to check out all my stuff and bag it. If I had a few items, sure, but not a shipping cart full. I told the older woman standing around the check out area that it as ridiculous that there isn't at least 1 lane open to check people out and she sarcastically says there are only 2 of them in the store. I respond and say "2 employees working in the entire store today?" And she responds and says "2 cashiers". So, I'm thinking why isn't one ringing out people and the other monitoring the self check out? Manager needs to do better. If there are only 2 cashiers that were scheduled or that bothered to show up for work then the manager could check out the customers! This is why I always shop at Publix. Yes, you pay a little more but what you need is stocked and looks edible and you don't have to become an unpaid employee and check yourself out and bag. Never again Howell Mill Kroger.
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March 2023 by Kimberlyn M.
I wanted to review and say tonight's grocery run was a pleasant surprise! Not only are they trying to revamp the place and all of the produce and meat looked really good, but more than that was the customer service. I saw everyone working to help each other out and jump in to help bag groceries or check out guests. Especially a shout out to Nathaniel who was doing two self check out lines by himself bagging everyone's groceries while smiling. I am glad this Kroger is upping their game!
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January 2023 by Evelyn C.
Stopped at this Kroger this evening to get two things. Lines at self check went halfway down the aisle, and lines at the manned registers were 3-4 carts deep. I got in line behind a guy who was helping his disabled grandmother (or mother) and had a toddler in another buggy. Kid was waving at me so I waved back. The dad flipped out and threatened me. Bad enough to wait in line 20 minutes to buy 2 things but threatened by crazy people? No thanks to both.
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January 2023 by Hilary Martin
I do not this trust this pharmacy. There’s a female who knows what she’s doing but I do not trust the dark haired male with glasses. Unfortunately, I never know if my prescription will be feeler by the female or the male. I’ve had two issues, only with him, and will not go back.
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September 2022 by Justin Gilchrist
ALL Staff is very unhelpful here. They have texted saying prescriptions were ready and then when picking up they say it's not or they put it back after 4 days. They have not wanted to help when it was 5 minutes before closing. They have said they couldn't find the key to getting items behind the counter. Anddd they will NOT ring up any other items even if it's 2 or 3 items if that is all you are wanting to check out with in addition to your prescription. I chose to no longer use this pharmacy because of the terrible staff and customer service.
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September 2022 by Antoinette E.
Been here several times over the span of 3 years and they never have shopping carts available. You have to walk out to the parking lot to get one. The produce aisle is questionable b/c it doesn't feel cool enough more like humid. So I question the freshness. Try to buy as little as possible so you can be in and out at self checkout because they only have one or two cashiers open. Let me take that back the self checkout is longer than the cashier so either way you are going to be spending at least 15mins in line before checkout. Lines are go down the aisle to the meat section. Smh.
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August 2022 by Alexa G.
I live near this Kroger, so I'm here once a week shopping for sales and such. I often come during lunch time when thankfully it's not too busy. Minus one star because this place is a little dirty at times and runs out of certain items when I need them. Good thing there's a Walmart nearby in case that happens. Besides that, not the worst Kroger I've been to. Self checkout here too which is good.
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April 2022 by Claire Eiteman
One of the worst pharmacies I have ever had to deal with. Very unhelpful staff. Terrible communication. Too bad it's the closest pharmacy to me.
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February 2022 by Chadwick R.
Lousy customer service rude workers and always seem to be understaffed. Never enough stock this location has totally gone down hill in past 2 years
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December 2021 by Kiah R.
Don't come here for fresh produce, it's usually bad. The store isn't the most clean either. Decent sized parking lot but it's barely full because it's not the best kroger.
