-
January 2024 by Harmoniah Carter
Horrible service. Fina was not pleasant or helpful. Hopefully Ben the pharmacist will follow through and be efficient with my medication transfer process.
-
November 2023 by Evelyn S.
Recently I tried out Kroger on Ponce. It's not very friendly nor is the staff granted it was evening shift around dinner time. Actually most friendly thing I ran into was "free fruit for kids to try." What a fabulous idea. Fruits & vegetables- looked as if they would expire in 24 hrs. Pricing was higher than competitors. Flowers were really overpriced but I appreciate mark down items available because sometimes you just need a little happy without budgeting for it. The store feels like warehouse. It feels disorganized. Items that go together or you normally find near each other are spaced far apart. Only deals I found were bulk deals or stale bakery items. Lots of reach in bin style coolers which I've never trusted to truly stay cool enough for dairy or meats but they do. I tried to get an item from butcher whose counter was completely full despite it being evening. He flat told me he couldn't help me because he had to unstock. The irony cracked me up. Instead he pointed me to prepackaged name brand section. One thing I learn- never ever ever use self check out with conveyor belt unless you are looking for nightmare material. It's based on weight. So, between each item you have to run down and bag it because 2 items jams the machine & help ... is not immediately available. No wonder there was no line on that odd self check. It's beside the regular self check. Also- there were lots of people trying to check out (25+) and staff lingering but not 1 checker working - only 2 helping people. Rest just watched. Other thing I was readily aware of is most people in self checkout are hardly paying for half the items. I'm not sure if it's stealing or necessity but I'm certain the rest of us are picking up the tab. PS- I was shocked at my checkout price with membership.... Ouch! Underground / garage parking is nice. Your not in summer heat nor rain but spots are limited. Enjoy your Krogering! Keep in mind- my review is strictly based on 1 location I experienced twice. Other stores might be vastly different. *I only bought items I buy weekly at competitive stores. I did not feel like I got any bargains when I got home and looked at my purchases.
-
September 2023 by Frederick Alexander M.
I live near this Krogers. They are used to seeing me dress in normal clothing. Always treated fairly well as it is assumed I have money. (For years I've never had a problem.) The one time I wore a security guard outfit the treatment I received was dramatically different. A white female cashier didn't bag my groceries. I did so to save time however she never assisted. I stated to her she needed to help. (I shouldn't have to bag at all.) She then pretended to bag my groceries. As I finished bagging she again pretended to be assisting. She kept saying she was, "So sorry" however never bagged a single grocery. I knew this would happen however. As a black man dressed in normal clothing again it is assumed I have money because I'm a regular and that neighborhood is wealthy. As a black man wearing a security guard uniform the white cashier thought it beneath her to do her job and bag my groceries. Never again will I ever shop there. I knew this would happen and it did. This minimum wage white cashier felt it was beneath her to serve a black man she though she had more money than. I'll never shop there again. Never.
-
July 2023 by Omar Z.
There are a lot of Krogers in Atlanta. I've used them all. This is the worst by a mile.After driving around all day looking for lacrosse free milk to use a coupon with, I find it here. But due to a mistake in the fine print I technically couldn't use the coupon. The "manager" at the customer service desk implied I was trying to pull a fast one on them and explained coupons to me like I was a child.They could have been human beings and treated me like a human being. They actively chose to do neither. Avoid these people!
-
March 2023 by Brittany W.
Nice store but only three stars due to them not having Apple Pay, android pay etc. I went shopping and don't have a debit card as my account was hacked to only be told they don't accept that types of payment. Such a shame.
-
March 2023 by Artelle P.
First Krogay, then next door to Publix(higher priced produce!)Plenty of staff to help you find anything from memory of stock work!Everybody responds when walking & talking through the aisles!!
-
January 2023 by Nathan B.
The lady at self checkout this past Sunday night around 8pm should not be employed by this establishment. Horrible customer service, nasty attitude and should be terminated! I left my groceries and ended up shopping at Publix and I will shop there moving forward.
-
December 2022 by Joe Doyle
This has been my pharmacy for over 20 years. In my experience the pharmacists are very professional and helpful. The ly do a remarkable job. Joe
-
December 2022 by Kip S.
Always understaffed. Perscriptions are never ready on time. They quoted a time to pickup and then said it would be another 30 minutes
-
October 2022 by Bill J.
Came here until they locked the doors one night if you want to know what inspires those Kroger pop pop incidents it's the racist employees and employers to white people there are black people who work there that are blatantly racist I was locked in the store one late night because of the fat black security guard until one customer forced open the door himself ironically trying to catch me for stealing when I got more money he's gonna make in his whole life with myself and it was right before the other Kroger incident so very telling
-
June 2022 by Renée S.
I ran in to grab a few items for todays dinner. It was semi crowded with shelf check on one side and one belt lane open. Wait time was 2-3 minutes to checkout.
-
March 2022 by Anonymous
What is with Brett, the pharmacist, and how on earth does he still have a job? I come in to get antidepressants, and he makes me more depressed and second guess if I have done something wrong to him. Apparently, from all these reviews, it’s him and not me.
-
February 2022 by Craig LaBay
I have my prescriptions filled at the Ansley Kroger pharmacy. Some of the staff is nice, but some act like you are keeping them from reading their emails. And one pharmacist is very nice - the one with the black glasses. But the other one (the bald one) is extremely rude. The last time he filled a prescription for me, I paid for it, then he just threw the bottle into the bag and threw it at me, then walked away. He is always like this, and I wish he would find another job. If he is the only pharmacist there, I wait until the other one is back.
-
December 2021 by Gary Raches
Pharmacy turned me away because they didn't have the staff and told me to go to a different Location, who also refused to fill the order
-
November 2021 by Mark Drury
Used to be great. Pharmacy closes early without prior notice due to staffing issues. Staff not very friendly or helpful.
