January 2019 by Victor Prince
This company is run by fundamentally dishonest people. I purchased an HVAC system through their subsidiary company, Comfort Kings, which was sold to me as an arm of Kings Home Furnishings and I was told King's would stand by the work. Well, "Comfort Kings" is now "out of business" despite King's Home Furnishings being alive and well. Their personnel, Danielle specifically, informed me that they would not provide any support, or honor any warranty, in my contract. I was sold a 10 year parts and labor warranty along with annual service with my system, which they refuse to honor. If when I called, they had been honest and friendly, I possibly would have let it go. Instead, they denied any relationship until I forced the issue several times, then admitted it but basically told me to get lost. Terrible company.
