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March 2024 by Boho Chic Hair
I specifically did not buy in this store because its a bunch of kids clicked up staring at you whispering.
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December 2023 by Zarjana Robinson
Nevaeh was an amazing help today , it was so busy in there and she stayed focused helping at least 5 people at once the best ever.
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June 2023 by Jasmine Dupree
Went in browsing this store. I searched this shoe from last year's collection for months. They had the shoe but not my size. This wonderful angel Simba not only located the shoe for me but found my size and had it shipped. He called around several stores then finally found it online. Put in my order and the rest is history. He was Amazing with a capital "A" and a a few more "M's" too. If you love Journeys definitely visit this one. I loveeee my army shoe too
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May 2023 by Rachel Green
I went to this location this week and I received amazing service from Simbaa and Nathan. If you have any questions or need help with anything in the store I would recommend working with these two. Thank you for the excellent service.
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April 2023 by Kimmie Mack
They had the CROC sandals I had been looking for but unfortunately they didn't have my size. They had a great selection of shoes.
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January 2023 by Marie M
The manager lady is here is so ugly and disgusting she wants to own the store so bad black people with a title , all I ask for her to do is look up my receipt with email she saying she can’t do my return because no receipt and I kept asking her to look up my email please my child couldn’t fit these shoes then she walked away and left me standing at counter she could’ve did my return town center looked it up by email and did it with no problems this store will definitely lose money with people like her there not friendly or welcoming not apologizing or anything just straight NO RECEIPT NO RETURN BUT THEY ALWAYS ASK FOR AN EMAIL WOW
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December 2022 by Mary Nonya
Warning Do not purchase their e gift cards or the physical card for that matter. My niece wanted some converse shoes and needed a e-gift card from journeys so she could go online to purchase them for xmas. so i purchased egift catd with my credit card. After I purchased the e gift card from her, journeys immediately canceled the order and took my money. Call customer service and told i will take up to 24 hrs to resolve and rep was interrogating me as to why i bought it and who it was for. I will never do business with this company ever again. They are scaming people on their own website. I will be contacting my bank immediately to report fraud.
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April 2022 by Mary Williams
It's the vans for me!!! Love it here
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January 2022 by chaz lowe
Service was just ok , pretty good shoe prices
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December 2021 by BC
Had two employees follow me and embarrassed me in a different store demanding money back. The initially gave me the wrong change, and I corrected them and left. For them to follow me and ask for money they owed me after purchasing items was very unprofessional and could be considered a safety issue.
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November 2021 by Tanneshia Hart
Young man was very helpful
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November 2021 by Jamee Dewalt
I came in to return a book bag for school, the lady at the register was so unprofessional. I didn’t get greeted or anything, her tone was nasty and rude. Please teach all your employees proper training on Customer service in retail.
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October 2021 by Tonya Smith
This is my favorite Journey's frfr! They always have what I'm looking for or they order it and have it shipped to me with no issues and Great Customer Service! There was a young man named Kenneth that helped us today and he was Great! Kudos to the store managers for having a good team because most stores now with young people working are TERRIBLE!!
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September 2021 by Charles Coleman
Poor service on today, 08-22-21. Three employees with no service, smh...Keep living life to the fullest!
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March 2021 by Colleena Washington
Staff was very helpful