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March 2024 by Shopping D.
Customer of this cleaners for years without serious complaints. However, this year I have experienced HORRIBLE CUSTOMER SERVICE and missing the strap to my sundress without anyone telling me. I will call the owner about this and provide an update.
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July 2017 by Kristin H.
The level of service is in the name. It's been years since I moved out of the area, but I continue to bring my shoes & alterations here because of their excellent customer service & quality work. They accept requests other turn away. I cannot recommend them enough.
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July 2016 by Kevin W.
We struggled to find a decent dry cleaner at a decent price. Apparently it seems you can pick one of the two. My wife was heading out of town and needed dry cleaning done the same day. We searched high and low and this was the only place we could find that could do it and actually dry clean the clothing rather than just launder it. The pricing was a bit high (around $40 for two articles of clothing), but the dry cleaning was finished at the time stated. We were told to drop it off at opening and it was ready at 4 pm. The customer service was good. The only downsides for our experience was the price. If you need dry cleaning done in a pinch, this is probably your best bet.
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March 2016 by Samantha G.
Disappointed in both the customer service and quality of work! Dropped of a pair of dress shoes for shining with a quick turnaround time. We were assured that they would be completed within our timeframe, but were just able to pick them up today, three days after the day we needed. The least they could have done was call us to let us know each day that they weren't there, but instead let us show up three different times only to leave empty handed.
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April 2015 by Jamey S.
Always great customer service, quick turn around, super convenient (live off weiuca) and have helped me in a pinch if I need a quick turn around. Only bad thing is price and they have bust buttons on several of my shirts.
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April 2015 by Dara L.
Great customer service! I met with the owner and we came up with a up compromise that worker for both of us...in fact, he was more than kind. I appreciate his willingness to work with me on settling this issue. I will stay on as a customer!!!
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August 2014 by Tom H.
The owner was waiting on me when I picked up my clothes today and apologized for profusely. He insisted that the service I received was not the regular and insisted on comping my bill. He even offered a $50 credit for future visits. Went above and beyond to make up for initial shortcomings. I appreciated it and will be returning (beyond my $50 credit).
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May 2013 by Katherine B.
I wish I could give them negative stars... Presstine Cleaners has really really gone downhill. Not only did they totally screw up the dresses that I took to get altered but then they continued to charge me full price. The owner is this Asian lady who also happens to be the seamstress and she insisted that she did a good job even through the fabric was frayed and messed up after she altered them and then she had the nerve to tell me that she did it cheaper than anyone else would have done it!!! Once I got home I found that the seams were not even sewn down and they were coming apart. I had my baby in the car with me when I went to pick up the dresses and could not stick around to further protest - 12 minutes of waiting in the heat in the pickup lane - with a tired baby - and an unscrupulous business owner who thinks she knows how to sew does not make for a good combination. There was no effort to give me a discout or to even refund me for the dresses. ***** I ended up being charged DOUBLE the price that was originally quoted****** This lady needs to take a business class, English speaking classes and sewing classes in order to keep customers. My family members have also had poor experiences with Presstine Cleaners and I should have listened to their advice about using a different alteration place.
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April 2013 by Jessica C.
Great place for your nice stuff. Never had anything come back ruined and I like that they don't put pins through your clothes. A little pricey but good
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June 2012 by Mandy L.
I saw this business while at the Avril's Car Wash across the street (the best car wash in Atlanta - completely eco-friendly and they do an old-fashioned hand wax. No stupid buffers that leave micro-scratchers in your clear coat.) and just called. They'll come pick up dress shirts, take them and clean and press them, and bring them back currently (as of June 1 2012) for only about $2.30 a shirt, and you can request the sleeves to be creased, how much starch (optional), and if you want the back pleat done all for the same price (currently.) I'm setting up an account with these guys. I also have a small area rug from IKEA that has long strands of fluffy wool, and they send it off but it will be thoroughly cleaned. She said prices start at $40. Apparently size affects whether or not they can clean it, so it's important to verify by giving the rug size. Soooo...this looks like it's going to be a great service. If I'm able to come back and edit after the service for this first order I'm doing today is complete, then I'll leave my remarks. On customer service based on the phone conversation, I'm already very happy, as most businesses employ people with little to no real phone skills, or good diction for that matter. Update: 5/9/16 I realized I never updated a couple of years ago. I did take the IKEA flokati rug in for cleaning. The company they sent it off to completely ruined it. It came back as as something between twisted pompadour and Senagalese twists. It was impossible to untangle. They had me file a claim, but my rug was useless. Also, the original owner sold the company to someone else. Things aren't as classy, he got rid of the frequent customer discount card (which was nice to have because they're pricey as shirt cleaning goes even for the Sandy Springs/Buckhead area), and is not friendly and I can tell the employees don't like him nearly as much. We stopped using this company before we moved.
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May 2012 by Andy S.
I think that overall this is a good place to take your dry cleaning. The staff is always friendly and they seem to always do a good job. They would get 5 stars if their pricing was just a little cheaper.
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May 2012 by Travis M.
As other people have said - they do a good job but it is expensive. The customer service is a little better than at other places in buckhead and I like the little barcodes they put on your clothes that remember your name and preferences. It's a treat to have such good service at a dry cleaner... but at the end of the day it's just a dry cleaner.
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December 2011 by Michael B.
Wow! This place is way expensive! I guess they need to charge that much due to the location. I took 2 pair of pants in to be altered and it was $24, usually around $15 at most other cleaners. Not to mention they didn't alter them to the length I had requested and now I'll have to take them back again to see if they will alter them to the correct measurements. Although it is overpriced the service here is great and very friendly. The guy working when I dropped off the clothes was very nice, but could not quote me a price. The lady working when I went to pick up my clothes was super friendly and carried on a great witty conversation. Based on the staff I'd give them 4 stars, but based on price and not doing the job correctly they only get 2 stars.
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March 2011 by Andrew L.
After moving to Atlanta four years ago, it took me a while (6 months and as many dry cleaners, to be exact) to find Presstine, which has been my cleaners ever since. The service is fantastic, prompt, and cheerful; the quality of service is unparalleled; and the hours are great. No request is too big, small, or odd for them. I don't even live nearby anymore and still drive 20 minutes to use Presstine. I recommend them very highly!
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September 2008 by Mike D.
I have been a customer of this place for about 13 years, and they do a great job. Plus, they seem to hire nice people who remember your name and look up your stuff as soon as you get out of the car. They do great work and if you have issues they have a manager on site empowered to refund your money/redo your order, etc. They are the only place I know of that dry cleans jean shorts.
