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January 2024 by David E.
In a world that largely seems to have lost its way as it relates to the art of customer service, High Country Outfitters stands out as an exception. I placed an online order for an Arc'teryx Men's Cerium Vest. My order was received, processed and shipped within a day. When the package arrived, I was pleasantly surprised to find my new vest neatly folded and placed in tissue paper in its shipping box, not wadded up in some plastic bag in typical Amazon fashion. As an additional "white glove" touch, they included a nice , hand-signed (by "Bill") Thank You card expressing their appreciation for my order. They even included a High Country sticker just to be nice and maybe for a little free advertising :-) I know... I know... it's not like they came over and washed my car, but it's the thought that counts. This kind of family-business driven "extra yard" effort makes a shop stand out... makes me want to trade with them again in the future, kind of like how I felt after purchasing something from Colonel Littleton and receiving a mini Moonpie in the box with my order. Keep up the awesome work guys. I'm officially a fan from now on.
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January 2024 by Natasha W.
I stumbled upon this coolest local shop by mistake this past weekend. My car wouldn't start in the parking lot and Stuart from the shop offered to jump my car in 17 degree temperature. When my car still wouldn't start, he invited me in to keep warm and comfortable while I wait things out. The team must've been aware of my failed jump, because as soon as I walked it, I was welcomed with a warm hello from the team. Warren especially was kind, we offered me a hot cup of coffee, a comfortable couch and ESPN on the TV. I felt like I was keep warm in a logged cabin while I waited for my husband to come my car rescue. Stuart and team were generous with their space. Needless to say, this shop will go above and beyond for you. I will be shopping at High Country Outfitters for all future gifts for my husband- they have all his favorite brands and out of this word customer service!
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January 2024 by Dianne
Great spot to find good clothes. If you order online they’ll send a hand written note! So sweet.
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December 2023 by Brad West
I'm really glad that High Country Outfitters opened a location at the Forum in Peachtree Corners. They carry great brands such as Free Fly, Vuori, Patagonia and many others. The staff is also awesome, friendly and helpful every time that I visited. I was there yesterday evening (Black Friday) and they had kept the store looking great. Special shout out to Travis, who took great care of me at the end of a very long day for him.
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December 2023 by Traci Shepard
Wonderful customer service. I had an issue with an online order. My call was answered immediately. Devon went above and beyond to help me! Super friendly and honest!
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December 2023 by Amber G
I ordered online when there was a specific tumbler in stock. The site received an overwhelming response to it being available. I am sure it was extremely overwhelming, however I received updates via email when available and my order arrived safely. Thank you again!
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December 2023 by Niki Beez
They were overwhelmed when they released Stanley’s but I appreciate my cup coming perfectly secure and in a timely manner!
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November 2023 by Y. Lo
Stopped by the Athen's store and loved it. Ordered a couple of shirts online and it was fast and efficient. Great experience in-store and online.
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October 2023 by Hunter Cornelison
So easy and great to work with!! Super quick shipping as well!! I WILL be using again!!
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September 2023 by Kristin Neufeld
I got exactly what I wanted and it was on SALE!! Woohoo! Shipping was really fast and I received a nice signed thank you card. I would definitely recommend and will most likely order again.
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August 2023 by Marnie Kuhn
Excellent customer service - fast order processing. Highly recommend HCO!
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August 2023 by Cindy Vargas-Gomez
I bought 3 Vuori tank tops (2 were on sale). They look and fit great and shipping was fast - better than Vuori!!!
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July 2023 by Elli M.
Best brands, always have sales on things I want, and the FRIENDLIEST staff! Seriously the sweetest!
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June 2023 by Lana C.
Not only were they the only store nearby who had the shoe I was looking for, they also had the BEST customer service. Friendly, knowledgeable and great store policies. Highly recommend!!
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June 2023 by Terry Halmrast
I am new to Georgia. I called looking for something specific. They let me know that they may not have what I was looking for. However they helped me narrow down what I was looking for ( not knowing ) and I went in there to at least get a hat or shirt. No sales pressure, just knowledgeable people of the area and good company. I recommend this place for any experienced outdoorsmen to an occasional outdoorsmen. Everyone in this store is great. If we had more people like this staff across the country,,we’d have more people excited and wanting to be outdoors. I’ll be back here 10/10 times: friendly, understanding, passionate about their jobs.