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May 2024 by Cyndi MacKenzie
Hover craft- was looking for this on tuff stuff website but they were out of stock. You delivered fast, packaging was nice, cute personal note inside and same price for quality product. My dog is so happy! Will buy from you again.
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May 2024 by Ruth Belfi
Excellent team of enthusiastic outdoorsy folks who always remember your name and really go out of their way to be your favorite local store!!
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April 2024 by Anna Arnold
High Country is the epitome of outstanding, exemplary service! The wonderful people who graciously assist you in High Country Athens are the absolute best ever! They give everyone a warm, sincere welcome when you enter and strive to help you find what you need. They assure that you get the best price possible and support you throughout the process. We want to give a special thank you to Skylar, Lawrence, Ryan and Victor! You are FIVE STAR SERVICE.
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April 2024 by Michelle Tonkinson
Very quick to respond and great customer service!I accidentally submitted the wrong shipping address and sent a follow up email and they responded almost immediately letting me know that they’d get it adjusted for me. Shipping was also very quick!
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April 2024 by Jimmy Tran
Fast shipping and great communication and exactly as described
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March 2024 by Chelsie Whitelaw
One of the only places I could find what I was looking for. Fast shipping despite out of state and friendly. Thank you!
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March 2024 by Al Shopp
Great price and quick delivery
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March 2024 by BABEL FOREVA
Items arrived quickly,well packaged and were quickly put into service.
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February 2024 by Suzy Canon
High Country Outfitters consistently delivers great service, great products and great prices.Thank you for being such a pleasure to do business with.Cheers!
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February 2024 by Randy Temple
They have products I like and purchased. Process was easy and they delivered as promised. One item was too small, exchange process worked out great.
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February 2024 by William Gonzalez
Terrible customer service.
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February 2024 by Nishanth Pavinkurve
Love it! Never visited the store but ordered online. Quick and perfect, as expected. Would definitely buy again!
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January 2024 by David E.
In a world that largely seems to have lost its way as it relates to the art of customer service, High Country Outfitters stands out as an exception. I placed an online order for an Arc'teryx Men's Cerium Vest. My order was received, processed and shipped within a day. When the package arrived, I was pleasantly surprised to find my new vest neatly folded and placed in tissue paper in its shipping box, not wadded up in some plastic bag in typical Amazon fashion. As an additional "white glove" touch, they included a nice , hand-signed (by "Bill") Thank You card expressing their appreciation for my order. They even included a High Country sticker just to be nice and maybe for a little free advertising :-) I know... I know... it's not like they came over and washed my car, but it's the thought that counts. This kind of family-business driven "extra yard" effort makes a shop stand out... makes me want to trade with them again in the future, kind of like how I felt after purchasing something from Colonel Littleton and receiving a mini Moonpie in the box with my order. Keep up the awesome work guys. I'm officially a fan from now on.
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January 2024 by Natasha W.
I stumbled upon this coolest local shop by mistake this past weekend. My car wouldn't start in the parking lot and Stuart from the shop offered to jump my car in 17 degree temperature. When my car still wouldn't start, he invited me in to keep warm and comfortable while I wait things out. The team must've been aware of my failed jump, because as soon as I walked it, I was welcomed with a warm hello from the team. Warren especially was kind, we offered me a hot cup of coffee, a comfortable couch and ESPN on the TV. I felt like I was keep warm in a logged cabin while I waited for my husband to come my car rescue. Stuart and team were generous with their space. Needless to say, this shop will go above and beyond for you. I will be shopping at High Country Outfitters for all future gifts for my husband- they have all his favorite brands and out of this word customer service!
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January 2024 by Dianne
Great spot to find good clothes. If you order online they’ll send a hand written note! So sweet.
