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April 2024 by Chris Purple
A delightful example of a Grand Hyatt in the wonderful Buckhead neighborhood. Rooms are comfortable and well equipped, and the staff are very accommodating. Cassis Restaurant has an excellent menu for both breakfast and lunch options.
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March 2024 by Chasity V
Our stay here was WONDERFUL. The hotel itself is beautiful. We enjoyed the food/service here so much that we ate dinner at the hotel each night. The woman who severed us was a blessing. She was so kind and attentive.Negative things: My interaction with the front desk lady was off-putting. The location was not ideal, especially when factoring in traffic.That being said, I would absolutely stay here again.
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March 2024 by Robert Elliott
Nice place for sure, but it's a bit pricey. $120 to park for 3 nights, just fyi. You can have the bottled water in your room if you're an elite member, otherwise it's $3. Didn't find any vending machines either.The valets, front desk (not all but quite a few), and pretty much ALL of the food workers there were in horrible moods and borderline disrespectful. Bar staff was great.Ritz-kinda-feel with Motel 6-staff-vibe. Clean though.
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March 2024 by Lucius Character
Decided to try a day pass option to relax and explore. Hotel was extremely loud due to construction going on. The Assistant Ops Mgr was working the bar and he was amazing. Drinks and service was A1!
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March 2024 by KENNETH MOORE
Delivered some paint over there for s&a as they're remodeling and all the hotels R getting ready for the Stanley cup for 26 coming to Atlanta.
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March 2024 by Cha Patan
The garden was beautiful but it's a bit small. The room was nice and spacious. I was expecting more from the Onyx. Pizza tasted better than its look but tuna poke bowl was terrible. The rice was not seasoned and clumped together. Other ingredients were also not well seasoned and didn't taste well together. So hotel was 5/5 but restaurant was 1/5.
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March 2024 by Crystal Lulgjuraj
I just stayed in this hotel over the weekend. The hotel room was nice & clean, but the front desk clerk wasn't friendly at all, quite rude (can't remember her name, but she had short brown hair). I had trouble with self-parking the ENTIRE time I was there. I kept having to call for assistance to get in and out of the gate, after I was told that my room key was supposed to work. I went back and forth to the front desk, and received 3 keys and NONE of the keys worked. It was an inconvenience and terrible experience. The lady at the front desk, laughed in my face, as if it was funny that I was having trouble with my key. I agreed to pay for my self-parking separately in cash (at the beginning of check-in) and they charged my card anyway, so I'm currently waiting on that refund to be reimbursed back to me. I was definitely not satisfied with the service I received at this hotel.
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March 2024 by Jon Bzdawka
Rooms are okay. The gym is above average. The club lounge is closed and I wouldn’t have stayed here if the hotel had been transparent about this.
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March 2024 by Shaneisha Roberts
First things first, when I arrived it was super packed which is okay. While I had my family checking into the hotel, checking in was great and easy. The VALET SERVICE was a lot to to deal with Firstly they act is if you don't belong there and can't afford to stay there. Valet was super rude. The rooms was comfy. Heard a lot of noise through the night the walls were very thin. I will not be returning. Beautiful hotel though.
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March 2024 by Butool Rizvi
Good location. Comfortable rooms.But certain aspects of service leave a lot to be desired.You only get 2 small water bottles a day and need to pay for incremental bottles. There’s no hot water kettle. In room dining options are extremely limited and not 24 hours.
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March 2024 by Rob Bobel
Great location, the rooms are a little dated, but now in March 2024 they have begun renovations on rooms on a floor by floor basis.
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March 2024 by Days GN
Located by various restaurants and places to shop. Lobby area has a small Cafe shop along with a small concession stand next to it. Enjoyed my stay.
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March 2024 by David Garcia
Honestly great place until after midnight. Dude was rude after he was off work. Went from respect to disrespect so fast.
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February 2024 by Mike Skrutowski
I wish I could give 4.9 stars but the cost of parking in my opinion was high.
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February 2024 by JNeil
Business Center stinks…in my experience and
