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February 2024 by Claire Carson
Great service, honest opinions and fair prices in my experience. I’ve been a customer for many years.
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January 2024 by Tamillia Hill
Great employees...will have you laughing on your worst day
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December 2023 by G W
I’m not a fan of giving my money to sassy miserable men. Will be going elsewhere.
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November 2023 by __
AAA towed my friend's car to this location, and now when attempting to coordinate picking it up, staff relayed that they do not know where the vehicle is??!
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November 2023 by sarah s.
I had amazing service from Nick this morning. And the lobby was a great place to sit and work. Highly recommend!
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September 2023 by Aisha Stitt
Disappointed more than anything. Went in to get my car serviced for a Driver Seat Motor that had went bad. My issue was that, I paid for a diagnostics and was assured that they would do a thorough job of detecting what my issue was, seeing that the diagnostic doesn't go towards the repair. The amount of man hours necessary to detect my issue was the cost of diagnostics. I respect time, energy and money. However it wasn't reciprocated when it came time for them to do the due diligence. My seat was never examined nor, was any fuses checked to see what my issue was. I knew the motor in the seat was bad. However they didn't go behind me to ensure if it was the track or the actual motor that was the issue. How do I know? There are plastic cosmetic coverings that hide the bolt connecting the seat to the frame. They were never taken off. Also no bolt was ever loosen or adjusted from being "examined". I would go a step further to stay they probably didn't even check the fuse, but I cant say for certain. I was offered a used seat from a potential junkyard that wouldn't match my interior, but solve the motor issue. Also I was told my track and motor are discontinued. Yet I found them on Amazon and called Ford to see if they could get it. I didn't oblige because that was an easy route of replacing my seat vs just doing they job of actually diagnosing my vehicle. I'm not writing this to be a disgruntled customer. I'm writing this more-so as an "alert" to say do better Goodyear.SincerelyAisha
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September 2023 by Grace Kawamura Stubbart
These guys are great! They got to the bottom of our car problems in such a timely manner (even though they were very busy) and were very communicative, helpful, and patient throughout the whole process. Very transparent and trustworthy!
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June 2023 by Roy92983
Excellent customer service!! I was in and out literally in 30 minutes and my issues with my vehicle was taken care of. Thank you guys very much.
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May 2023 by Miller Jordan
I have been going to this shop for 3 years and my family has been going here for 20+ years and I will NEVER be going back again. I took my 2001 suburban in for an oil change and lost all faith in this place. They did the oil change find but when I got back into my car after paying for the service I smelt cigarettes in my car and I looked down at my center console cup holders and there were multiple ashed out cigarettes in my cup holders and on my center console. I looked in the backseat and my third row seat was adjusted and I discovered more cigarettes and cartons in my back seat. I did not have time to go back into the shop and confront them due to early morning meetings I needed to get home for. I called them and told them what happen, I was dealing with the new store Manager Tony, I told him I was disgusted and very disappointed at the situation. Explaining I needed to spend more money to get it cleaned up. He said it wasn't his co-workers and said it sounded like a group of homeless folks decided to camp out in my car while it was on the lot. When asked why my doors weren't locked he explained they would have just have smashed my windows to get in and showed no remorse for me and the disgust I found. He told they had the sign in their lot saying "We are not responsible for cars on the lot" for circumstances just like this.I am very disappointed by the service and the new store manager Tony, he is seemingly always in a bad mood and shows no empathy for you. It is a shame because this use to be a great place to go to and they still have great honest folks there (Mike,Marcus, and Leonard are great). After Tony took over this place went down hill. I have spent thousands here as they were my trusted repairmen and I will no longer be coming back.
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May 2023 by SWEETP Dennis
I usually go to the dealership for my car services. But I decided to go to DW Campbell Goodyear. Best customer service I ever had.
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May 2023 by Guillermo V.
I needed to replace a simple part for my battery. dropped it off at 10 am. was told it would take 30 minutes once they got the part (mind you, this is a "Tire & Battery" store)A technican called me back 4 hours later stating that the part they ordered did not include the hardware (?) (screws and bolts)I took a deep breath and said, ok go order the hardware and he replied "well I don't think Toyota will get it here on time because it's Friday and theyre closed on Saturday so we wouldn't be able to get it done until Monday "He then "suggested" I buy HIS part and try to do it myself hahahaha GOOD LUCK FOLKS trying to get quality work from Frick and Frack at this circus posing as a Car repair store.y'all have been warned.
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April 2023 by James Moulton
I trust these guys so much more than other local shops. Remember they make money on service so there will always be some recommendations
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March 2023 by Frank Wilson IV
I took my 2007 LX 470 to this location to have the steering column replaced. The technician didn't clock the steering correctly and damaged my vehicle's VGRS. This replacement part costs over $3000 and my vehicle has never driven the same since. For anything other than tires or routine service, I recommend you take your business somewhere else.
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February 2023 by Alanzo P.
I went in for an oil change and had great affordable service. Marcus was great and assisted me with a quote for a tire as well. Will definitely return for my car needs.
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February 2023 by Vivian Rayne Illingworth-Cramer
Great customer service, got me right in for an oil change despite not having an appt. And they have a punch card with rewards which is the only Goodyear I’ve been to with that.
