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March 2024 by Steven
Great local place for flooring material
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November 2023 by Addy Robinson
Purchasing new carpet at Glover and Flack's was a great experience. I had a very small project and they made me feel that it was as important as a large one. They were friendly and helpful in the store and the installer was on time, efficient, friendly and thorough. I will definitely be doing additional future flooring projects with Glover and Flack's!
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May 2023 by Jeff Hendrix
Luke is easy to work with, has fair pricing, and a great install crew. We were very satisfied with our first install and just hired them again for our new house.
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April 2023 by Alise The Innkeeper
The level of professionalism and personal service you will never find at a big box store! I had trouble deciding which one of their superior products I wanted in my home but JP was tolerant of me through the entire process. From start to finish (the installers were amazing!) it was flawless. Thank you!
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January 2023 by Katie Shields
Glover and Flack's was recommended to me by a designer who had very positive things to say and she has used them numerous times. I am glad we listened because we also had a great experience! The people in the store were very personable and helpful in finding the right carpet. We were looking for a patterned carpet for our stairs and they had lots of options. I felt the pricing was also very fair. The workers who came to our house were very professional. They called before they came, showed up on time, and were very tidy and efficient. The final product looks great!
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June 2022 by Ann Gersna
Luke is always a pleasure to work with. Quality and price are excellent.
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May 2022 by katia castillo
Excellent service and quality!!! Super fast and awesome installation!!! Jorge did a phenomenal install!!!! Super happy!!! Will highly recommend them and would for sure use them again!!!!
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April 2022 by Shawn Penoyer
Professional staff and better pricing than Home Depot or Lowes for quality carpet and installation. They make the process what it should be, quick and easy. Purchased and installed 4 days later.
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October 2021 by Dorothy Christians
First time using them and couldn’t be happier! Luke texted me and told me my carpet had been further delayed and therefore wouldn’t be installed in time for our move in date. He found an almost identical match (that was actually more expensive) and didn’t charge me more. Install is next week. It’s so nice to deal with smaller companies who go above and beyond expectations!!
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October 2021 by Lorrie Murphree
I needed a carpet remnant that was about 6 ft long and 3 ft wide. I got a piece that was bound on all sides with a non-slip backing on it for $67. The carpet will be used under a sofa that has 2 recliners and a center seat. My Great Dane will share it with me. Unfortunately, when he jumps up on a sofa, it slides across the tile floor. I'm hoping this carpet piece will solve this problem. The owner of the shop recommended the special backing which I was unaware could be added to a remnant. He was very helpful. This is a store where you can carpet your entire home or get a specialty piece cut, stitched on the edges and have a backing added. For sure, if you need carpet, check it out.
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January 2021 by Katie R.
What a great experience we had! John helped me pick out the perfect stair runner for our new house- keeping in mind little kids (stains), dog, and safety! The carpet arrived on time and took exactly 3 weeks which is what he told me! His crew did a fabulous job installing as well as measuring! They were very professional and the carpet looks just wonderful. Great communication during the process and a great family business-- we will be back for more carpets once we settle into our house a bit! Thanks so much to John and Luke for such a great experience!!
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October 2020 by Dave Coward
Good in-store experience and the installation was great. It was for a small patio, but the installers worked just as hard as you'd expect for a big job. The fit is perfect and there are no visible tacks or seams. We'll definitely use this company again for a bigger job next year.
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March 2020 by Brian S.
Every aspect of my carport purchase went off without a hitch. I was treated very courtesy and respectfully when searching through the many samples they had on hand in their showroom. I received some excellent advice and was steered over to the Dixie carpet line and found exactly what I was looking for. Ordering, delivery and installation also occurred flawlessly and exactly Hernando promised. The installation crew did an excellent job and I could not be more pleased with the entire transaction.
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January 2020 by Mike F.
John Flacks and his "Crew" are amazing. They located discontinued flooring to repair our Parent's place after water damage. The expert installation looks like new and the project was completed in one day. We were thrilled with their excellent Customer Service and attention to detail. Glover's Flooring America went above and beyond to make our Parents happy and comfortable.
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May 2019 by CHRIS S.
just completed my fourth transaction with Glover and Flack carpeting and flooring. Just like the previous transactions I got excellent customer service a fair value and excellent quality product . From John in the office to the installers that came out everybody went above and beyond to complete the job on time to my satisfaction. That is no easy task, I recognise that I am a perfectionist and there were several last-minute changes to the job and we were accommodated without any complaint or any hesitation. I would strongly recommend that you get your next flooring quote from this company, if they work half as hard to make you happy as they have me and my family and my business and you will be absolutely satisfied. thank you John at the office and thank you Jaicinto and your installation crew you guys were awesome ! I hesitate to add any contractors into my home but I felt absolute confidence and trust with every employee that I came in contact with. Nothing was out of place nothing was disturbed they did not wander they were extremely respectful and they never stopped working. At one point we even requested that a terrible section of floor of the toilet installed to modify the underlayment to our satisfaction over something that could've been considered relatively petty. Boom bang boom, they did it with a smile ! NONE BETTER! don't pay for shoddy labour and second-rate material! Talk to John Flack and get the best.
