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February 2024 by Rudy Watson
Do not buy any consoles from this store I just ordered a NEW CONSOLE and when I went to pick it up it says pre-owned on the box which is beat up with several holes in it so it Def looked used. I called the store immediantly and they advised me to bring it back. As soon as I got to the desk the guy at the counter peals off the pre owned sticker and says it for a head set instead I told him to give me the sticker back n he crumbled it up n said it was in the trash I told him that it needs to be received from the trash and placed back in my possession since it was on my product and I KNOW IT SAID CONSOLE NOT HEAD SET now my kid can't get thier birthday present because I have to write corporate in order to get the correct item that I ordered
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February 2024 by Elijah Dyer
Exceptionally rude I walk in i’m not acknowledged, then when i need help i get blown off like im annoying the two guys at the counter’s Conversation (one has glasses might have been the manager the other was short), I have to walk over to the spanish gentleman who helped me as best he could but when he would ask the guy with glasses for further assistance i’m rudely waved off never coming here again, (& paid for a customer’s card order himself after being reimbursed on cashapp i guess while the card reader was down & lowered the price to pay the difference.)and i usually don’t write bad reviews but this was ridiculous. Happened around 7pm 02/15
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January 2024 by Andrew Mcfarland
Don’t waste your money on warranty here.
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January 2024 by Jalisia Poole
Thank you store manager Jonathan Boone for great customer service.
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December 2023 by Christopher J.
This GameStop consistently has the worst customer service I have ever seen in my life. The employees are all so high it takes 2-3 staff members to locate games or figure out simple tasks and it's got to take more than10min per customer at the register regardless of what they need. I don't know how I manage to leave a VIDEO GAME STORE upset everytime, but I've learned my lesson and will be going literally anywhere else.
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November 2023 by Kyle Roybal
It's your basic GameStop. That said it's very small for a GameStop. If you like to go to GameStop for collectibles and stuff your selection here will be very limited. But the employee there was polite and helpful when I bought the game I came for. I gave 4 stars mainly for the small size of the store.
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November 2023 by k r
It's your basic GameStop. That said it's very small for a GameStop. If you like to go to GameStop for collectibles and stuff your selection here will be very limited. But the employee there was polite and helpful when I bought the game I came for. I gave 4 stars mainly for the small size of the store.
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September 2023 by Zoe M
Not a return bar location as advertised
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September 2023 by whateverhappened2
Conrad and Michael provided excellent service. They were extremely knowledgeable regarding options and games. Ended up getting a uearly subscription due to their service and advice.
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July 2023 by Justin Krall
Employees here have been kind and personable, offering help unprompted such as "this game is at the store, we can call and have it held". and such.
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July 2023 by Brittney Richards
Employees are very knowledgeable and seem to enjoy being there and talking to customers.
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June 2023 by Christopher
Just came buy on the way home from work to pick up my preorder for FF16. The door was shut with no notice on the front. Went to another store in the mall, used the bathroom and the door was still shut(30 mins later). Going to BestBuy, glad I only put 5 dollars down. Hopefully I'll get my refund.
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June 2023 by Dave Caselli
These still exist?
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June 2023 by Jairo Estrada
Excellent
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May 2023 by Arielle S
I never had a bad experience here, and has the best customer service!