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February 2024 by Taylor C.
Beware of what you purchase. Much of their merchandise cannot be exchanged or returned. I literally just bought a BOGO deal on Fubo characters. My son said he had one of them already, so I asked to exchange it right tren and there. Was told I couldn't after the employee read the fine print on the receipt to me. wtf?!
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January 2024 by Gina D
Went in to make some trade ins. The associate was very rude. Asked me to come back later cause he had lots of trade ins to process, when I explained I couldn’t come back later, he proceeded to sigh the entire time he checked me out. He then proceeded to do the same thing to the guy behind me who was also trading in. I used to work at GameStop. I understand being swamped with work and the low pay. But don’t be like that, it just makes it awkward for everyone.
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January 2024 by CJ
Awesome staff who were great about recommendations.
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January 2024 by anders timmerman
On New years eve the Sign said open till 5pm but door was locked at 3pm. When knocked on door the one employee inside said they were closed. When I told him the sign said closed at 5pm he changed his answer to that he was on break. When asked how long his break was he said he didn’t need to answer me because he was on his break. Then refused to answer any other question on open the door.They wonder why Game Stops are failing
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January 2024 by Jeanne Timmerman
At 3:20, the door was locked. We knocked for a minute before the guy behind the desk yelled to us that the store was closed because he was “on his break.” We asked how long it would be and he said “I’m not telling you that.” What??
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December 2023 by David Patrick
Bought a game yesterday. Bought the warranty. It would not install. Went to return it and they would not exchange or refund my money. Because I did not have an account with them. Even though they sold me a warranty without telling me I needed to have an account for the warranty to have any effect. Can't buy them digitally because they'll take them away and now it's getting harder to find hard copies. Don't buy used games from GameStop.
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June 2023 by Megan Rosen
Door is locked at 4:50pm on a Saturday. Their Google profile and physically posted hours say they are open.
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April 2023 by Danny Ryba
I've tried to go to this location about 3 times, and each time they have still been closed way past their supposed 'open' time. Don't waste your time trying to come here.
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April 2023 by Ben Taylor
The staff was great. Great set of Pokémon cards. Overall great experience
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March 2023 by Ian Stewart
The employees are always really friendly and helpful. But the past several times I've tried to visit, the store was closed. 1:00pm on a Saturday and they were closed... I thought the location might have shutdown completely, but I drove by a few weeks later around the same time and they were open. What gives?
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March 2023 by Steven Corrales
The new management is really good and incredibly helpful! Went out of their way and helped me secure a game that was out of stock everywhere (Metroid Prime Remastered) by special ordering it in.
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February 2023 by DeJon Kemper
I placed an order online for pick on Friday morning and it’s now been 48 hours and still haven’t received an email to pick it up. I’ve tried calling this place all day today with no resolution. Drove by there during posted business hours, and like the other reviews have stated they were closed. Wth is going on at this location ?! Either someone needs to be fired or this location needs to be closed down, including management. Provided a picture showing it’s now Monday and this sign has been up since Friday. So y’all have literally been closed since Friday ?!
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February 2023 by Carly May
Hate to leave such a bad review, but I have never encountered a business like this that doesn't have a schedule. You NEVER know when they'll be open. My husband stopped by at 12pm to pick up a pre-ordered game and they're closed. A man is waiting outside for them to open. A lady drives by and asks, "Are they open today?" Who knows! They're supposed to be open at 11am.This isn't the first time we've stopped by and there's a sign that says something like "Be back in 30 minutes" but it didn't say what time the sign was put on the door. Just going to avoid this location from now on. Save yourself the headache.
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February 2023 by Dave Martin
Adding to the list of reviewers who have pointed out that this place does not open during its advertised hours. I purchased a game online for pickup today, went there at 2PM and they were closed. 4PM now and no one is picking up the phone.If you dont want to stay open during normal hours, fine, but don't accept pickup orders then
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February 2023 by Jose G.
So yesterday was the release of Hogwarts legacy so as usual anybody who picks up a pre-order is expecting GameStop to be open so I get here three in the afternoon thinking I'm good so when I get here to my surprise they're closed so I waited till the next day because the son said will be open to regular business hours so I'm hype so to my shocking surprise again they closed and it's already 1130 no sign no notification which I think should be implemented emails to their customers because that's the only way this game stop still staying alive won't be spending my money at this GameStop anymore crappy service