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December 2023 by Demarcus W.
I've never been disappointed with the service I've received from Friends Auto. James and his crew of technicians are honest, straightforward, and reliable.
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December 2023 by Jen W.
Friends is a company that I can trust. They help you out in times of needs, and are always honest about pricing and what is done. I moved to Georgia last year and I am really glad I found this place to take my car.
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November 2023 by Chucki L.
The only place I trust with my car now. I was dealing with another local mechanic for 2 years, ever since I had bought my car, and I came across some crazy engine issues stemming from what I thought was just a needed tune up for my 2011 VW CC. After almost $5k worth of repairs with the other mechanic and my car still not drivable, I brought it to Friends bc of the high number of good reviews and it was totally worth the month waiting time. They're that great. Although they did do a lot of the part replacements, James has been so helpful and communicative about my car's issue from day one and his attention to detail is what allowed him to notice finally that it was simply the wiring that needed to be sealed to get my car to run. Something the other mechanic "somehow" overlooked. He didn't even charge me! I had to give him a bottle of fine Italian wine! Friends has my service now and I won't take it anywhere else!
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September 2023 by Yaboidman
They will maybe fix your car problem idk but I do know they steal catalytic converters I’ve had a 2008 Toyota Camry cat was stolen and recently my gf ford Taurus cat was replaced/stolen from them months ago this is no joke I don’t even leave reviews.
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June 2023 by Lauren L.
Top notch mechanic. Very knowledgeable about his trade and very honest. James does not overcharge for the work that he does. Rose is also great in the front office.
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June 2023 by Ed S.
Friends Auto is the best. James is so knowledgeable on all cars. They go above and beyond to give the best service. Highly recommend!
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April 2023 by Jermaine S.
Good reliable work, repairs are made fast and efficiently. Can't beat the price, great customer service.
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April 2023 by Maria Castro
Horrible ! They took my money and didn’t fix my car . Kept asking for more my truck was in the shop for almost 2 weeks and still didn’t get fix. Raza no Traigan su carro aquí son unos rateros ??
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December 2022 by Ron F.
I have a friend that had a stroke earlier this year and he has aphasia which means he has difficulties choosing words and communicating so I called to schedule an appointment. I had the good fortune to get James. James asked me a number of questions to help sort out what is wrong with the car. They were not available for an appointment but James helped us diagnose the problem and it is only the battery. We are SO thankful for James's help diagnosing the problem! Friends is a good name for this shop! They actually treat the customer like FRIENDS! Thanks James!!!!
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December 2022 by Chamara K.
James, Rose, and the whole staff are amazing! I've moved out of state and when I drive back to visit family I still schedule an appointment with them. They are knowledgeable, their prices are reasonable, they're timely, and they are kind which goes a long way in any business but especially when dealing with car repairs. They live up to their name.
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November 2022 by Greg H.
I am in no way affiliated with Friends Auto repair in Duluth, Georgia, but I went there to have my air conditioner fixed on my old Ford Ranger, and I was so impressed with the owner, James, and his wife, Rose, that I had to sit down and write them a wonderful 5 star review. James is the most honest and talented mechanic I have ever met. He never over charges, always gets the work done, and he won't do unnecessary work, like some mechanics who are dishonest will do. I am a disabled Persian Gulf vet with a spine injury, and he just treats me so kind and respectful. His wife, Rose, and his staff are equally qualified and respectful. James has worked on my family's cars for years, and I have never once had an issue or problem. I highly recommend Friends Auto in Duluth, Georgia.
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October 2022 by Elie B.
There's one word that I can use to describe this place: Honest. They have never tried to overcharge us and they don't try to sell you on something that you don't need. They don't incorrectly diagnose your automobile. I've never seen a more honest mechanic shop.
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August 2022 by Anon O.
Had an issue with my car. He gave me a reasonable quote and made time to squeeze me in before the holiday weekend. Once he started the repair, he called me when he noticed an issue that would have increased the cost significantly and let me make an informed decision about moving forward. I've had other mechanics do work I didn't ask for and then charge 3 times what they quoted. Not this place; they are quick, efficient, and HONEST. I will be going to them for all my future repair needs. Even recommended them to other family members.
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May 2022 by Jeff C.
I've always heard good things about friends Auto and so I took my car there for a metal piece that was hanging down under my car. Even though it was around 4 p.m. when I called the owner said come on by at 5 and he would look at it. Very fast they took my car back and the mechanic came out and showed me what was wrong. Come to find out that the peace that busted was not essential for the car to function just save me a lot of money as I Was preparing for at least a $300 repair. I can recommend this shop now has a place to get your car repaired and I've heard that they can repair almost any make or model the please call ahead first. If you have an issue with your car I would call them first explain the problem and the knowledgeable people there we'll examine it for free.
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February 2022 by Clifford Streeter
Very good work.