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November 2024 by Stephanie Boyd
Eddie O’Dea, who in my mind is nothing less than a genius, is a “bike fitter” who works at Free-Flite. I am now blaming him with my obsession with cycling. Before I got my personalized fitting, I was experiencing neck, shoulder and back pain all of which have been resolved thanks to Eddie’s extreme knowledge of anatomy, physiology, and the proper way one “feel” while riding a bike. He made several adjustments to my bike as well as gave me techniques to use while I cycle. We struggled with finding a saddle that would not cause me pain and he successfully found me one! Now, I can ride farther and more efficiently than I ever did before! Due to my crazy work schedule, I am unable to cycle every day but on my “off” days, I am on my bike for about 3 hours and want to go even longer! (Unfortunately, I have to get other things accomplished on my days off.) Eddie took several measurements of my body frame and then adjusted my bicycle so that I would be more comfortable on my long rides. Whenever I had a question or concern about something, I could email him and he would promptly respond to my question. I cannot thank Eddie enough for making me love cycling so much more!!!! He is truly a master at what he does!!! And like I said before, I blame Eddie with my new “addiction” to cycling!!!
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November 2024 by Steve Harris
I was very pleased with the service at Free-Flite. I'd visited before with my girlfriend and then a week later I required service on my bike. They were very helpful even though I had not bought my bike from them
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October 2024 by Housam Ellethy
Teresa was amazing! She was incredibly nice and friendly. Teresa took the time to help me with everything I needed, and her customer service was excellent. If you’re looking for a welcoming and helpful experience, definitely stop by and ask for Teresa!
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October 2024 by Torren Gage
I love you guys so much. Always there to work on my bike and give me new tires and products. I def recommend you to other family and friends. Shout out to Adam and David from the sandy spring free flight for always giving me so much help. Sorry for all my popped tires!
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September 2024 by Brianda Haley
We had a great experience at the bike store during Labor Day weekend! From the moment we walked in, we were greeted warmly and received excellent customer service. The employees were very understanding of what we were looking for in a bike for my daughter. They took the time to measure her and recommend the best bike for her size, and they even let her test ride it inside the store to ensure she felt comfortable.
Once she picked her bike, the staff performed a thorough safety check, filling the tires with air, checking the bike chain, and making sure everything was in perfect working order. After the purchase, they even helped load the bike into the car, which was a huge help!
One of the best parts is that as my daughter grows, we can trade in her bike and get credit toward a new one, which is such a great perk. They also have everything you could possibly need for bikes—helmets, shoes, clothing, gloves, and more.
We will definitely be back!!
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September 2024 by Donny Levit
Very helpful staff who clearly articulated what steps were needed to tune up and fix my bike - which is 18 years old. We just moved to the area and I'm very happy to have found a great neighborhood bike spot for sales and repairs. It was less than a 24-hour turnaround for them to do the work.
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September 2024 by John Sloan
Love Free Flite! Bike techs are always willing to assist!
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September 2024 by Jeff Perkins
Free-Flite did a great job servicing our mountain bikes.
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September 2024 by Brittany B
Highly recommend! They are extremely knowledgeable on all things bike related! Eddie was a huge help with properly placing my cleats and I cannot thank him enough.
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August 2024 by SJB
I came in to get some advice on a bike I have and the sales people were so kind. First of all, they're incredibly knowledgeable. And secondly they are there to help you. When time comes for me to buy a bike. I'll be going to back to that store.
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August 2024 by A. Pham
Very easy and simple transaction. Ordered my bike online, picked up the very same day! Excellent service
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August 2024 by Larry Bing
Top line bike shop with top brands and accessories, skilled and knowledgable mechanics and maintenance staff. Fast turnaround on repairs.
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August 2024 by Josiah Bragg
I came in concerned that my rear hub was broken or bent. A couple very kind and knowledgeable employees were quick to help! I highly recommend.
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August 2024 by Luke Jones
Very nice bike shop! They were extremely Even when I brought in my running stroller. Help fix the tube and made it like brand new.
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July 2024 by Kiran Pratap
The staff is very friendly and knowledgeable which is why I travel further just to shop at this store.
