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November 2023 by Preston Smith
Chris was amazing and found the ONLY pair of 13s in the sneakers i wanted, he spent atleast 20 minutes searching for them and the box was crushed because it was at the bottom of a pile. Never have i ever felt more appreciated as a customer, nor have i had someone actually DIG through the back to get something needed. I will be coming back for more!
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September 2023 by Nate Lucas
Waited 15 minutes for an associate to show up ...... staff not friendly or knowledgeable about products.
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September 2023 by rodney zackery
THIS IS RIDICULOUS THAT NO ONE WANTS TO WORK HERE. FIRE EVERYBODY THERE ARE PEOPLE HERE AND THE WORKERS ARE WALKING AROUND LIKE THEY AT THE TRAP MUSEUM. HEY DON’T YOU SEE ME. THANK GOD FOR MIKE HE THE ONLY ONE WORKING AND HE HAS HELP AT LEAST 10 CUSTOMERS SINCE HE CHECKED ME OUT. NOTE TO WORKERS…YOU DON’T COME TO WORK TO HANGOUT!!!!
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August 2023 by Brandon Jaffe
I just don't get how you only have one of a shoe in stock, for multiple different shoes. Sounds like there's a major issue with inventory here or just basic competency.
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July 2023 by Sharron Thomas
Didn't have shoe in stocks. They can't order because Macy's order their shoes.
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July 2023 by Omar Bayer
The employees and their manager are just so rude and disrespectful. You can go back to cameras and see how they’re treating customers. July 8, 2023 between 5:50 and 6:15 pm
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July 2023 by DOHC 106
I just took a brief look with my son. Open floor plan and very well organized.
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February 2023 by Massih M.
The Suit department at this Macys location did not accept and honor return on a suit I purchased a week ago. The suit had stretch marks while wearing it and I explained the whole story to the store managers. The only response and experience I got from Macys was very bad customer care. They basically don't care here at this Macys. Please don't waste your time, money and integrity when it comes to the rudeness of the managers at this Lenox Macys store. Specially the suit department with a manger name Ashley or Wkonda.
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January 2023 by Destiney Williams
Be sure to check your shoes behind their workers. Lady checked shoes in front of me. They were gifted to someone for Christmas. Received a call today that it’s two left shoes and two different sizes.
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January 2023 by Anne S.
Came to pick up a package and the store is so un organized they can not find my package!! I called them twice about the package before coming so I'm very upset!!
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December 2022 by Bo M.
I came in looking for perfume as a Christmas gift. Shar and Kash went ABOVE and beyond for me when I was expecting to do everything myself. They aren't just good sales people, they genuinely cared. 10/10 for the service. My mom loved the perfume, thank y'all
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October 2022 by Latecia D.
I love shopping here. Variety of items to choose from and great prices. Always good deals.
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August 2022 by Charles Hall
Save the Children back to school bargains. Awesome ?
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August 2022 by karrrii kari
Got my Huaraches for $100 here great price love it
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July 2022 by Brittni B.
Absolutely the rudest employees. I'm literally never going back there. I'm not sure why they think they can act like they are better than the customer?