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March 2024 by Michele Gardner
FedEx was paid to deliver to the FedEx office located in the Hilton. I had to pay a $18 service fee to pickup the 2 lbs. Had they delivered it to my room, I would have understood the fee, but they didn't and don't do this. You must wait in line and pay the fee. The items I ordered fit in my purse.
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February 2024 by Ang Evans
Elaine is awesome. She helped me with my printing needs and was super nice. Thanks Elaine!
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March 2023 by Quantika Lash
Went in to fax some documents staff seems less than enthusiastic to help. Felt like I was bothering them.
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February 2023 by Charles Logan
We were in town for the Atlanta market and needed a semi large order processed fast and Chris worked with us and really went above and beyond to ensure our product was accurate and ready to go. I recommend her and this place for anything printing related while you’re in Atlanta.
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January 2023 by Quincy Hall
Chris was amazing with helping my printing needs. Busy day but she was able to squeeze my work order in. Truly appreciate her
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April 2022 by Sydney Pedigo
They were nice. What really bothered me was the lack of transparency around the high price. I came in to print 10 photos at 4x6in, which is standard. I’ve printed post cards before and it’s not more than $2 per card but at FedEx is ended up being DOUBLE the price. I wish the store clerks had seen what I was asking for and given me the cost estimate so that I could research alternatives. Later I learned that Walgreens prints for 10 cents a photo and is far faster. Again, nice people but FedEx felt like a scam after that.
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March 2022 by Travis
These people definitely put the customer first. Was here managing a convention for the week. Went out of their way to help me every time. I already miss Jalisa
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January 2022 by Sheila Wolfington
The staff was excellent. They were slammed with lots of work and they provide excellent service.
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November 2021 by nikita Bhappu
Krissy Helped me with many things throughout the day and every time she was courteous quick and knowledgeable. I’ve been to many hotel fed ex stores and this was one of the best customer experiences.
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October 2021 by Vicki George
I came in and need to print a large file consisting of 91 pages of a study guide. Each staff member here took time to help me while servicing other customers. Cody, Krissy and Gerald provided excellent customer service. Thank you to this team
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August 2021 by Bill S
DO NOT DROP OFF FEDEX HERE - they'll change you $2 even if you've boxed it yourself, printed out your own label, and you use your own account
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August 2021 by Warren Wong
Cord was really helpful with my last minute needs.We had a tradeshow at the downtown Hilton and my tradeshow booth supplies were delayed. Cord helped me troubleshoot a bit with the missing booth and he remarked that from his past experience, the current supply depot my package is stuck at is notorious at the moment for this sort of delay and is chronically short staffed.Had to print out some flyers since they were packaged with my other gear. Cord helped me take care of that quickly.Honestly, rather surprised to see the level of competence and customer service with Cord.I thought he deserved to get some kudos with a review.
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April 2021 by Lori Mauro
Brianna was super helpful! I was staying here at the Hilton and needed to get a copy made quickly. She made it happen and I'm grateful since it was so time sensitive. Thanks for great service!
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April 2019 by Joe G.
These guys saved my rear. I was working on an urgent and difficult IT job that required the loading of a file from a CD; who still has CD burners? I went in to FedEx to see if their computer center had a CD burner. It did. I was able to burn the file needed to complete my job to a CD from a USB thumb job.
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April 2019 by Krystyna S.
Moses was an amazing help. Incredibly patient. And very very knowledgeable on everything. I've never shipped a package before and he explained everything and made everything feel so easy. Wonderful person. :)
