Express Drugs is a pharmacy that provides essential medication services, although customer service in-store could be improved. The delivery service is highly praised, with a driver noted for their amazing spirit and customer care. The staff is helpful and proactive, going above and beyond to assist with insurance issues and ensuring timely delivery of prescriptions. However, there have been some concerns regarding specific customer interactions, leading to requests for certain individuals to seek services elsewhere. Overall, Express Drugs is recognized for its commitment to meeting customer needs and providing prompt service.
Good pharmacy place I only pick my meds and also Kroger too every are good
October 2022
The in store customer service could use some improvement but they’re only there to provide medication so I won’t rationalize how much of a great place this is. Our delivery driver is has the most amazing spirit and customer service. Never a problem when getting what we need, when we need it.
June 2022
So helpful and they went above and beyond calling the insurance company and addressing all the issues. They delivered the prescription to my father’s door in less than couple of hours. Best customer service and great people who care. Hard to find these days.