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February 2024 by Antonio Rios
I recently had a very disappointing experience with Enterprise Truck Rental company. Despite making a reservation a month in advance, they failed to have the truck available as promised. This resulted in a significant waste of my time and caused a great deal of inconvenience.The level of service provided was extremely poor, and I was left feeling frustrated and let down by the company. It is unacceptable for a business to make a commitment to a customer and then not follow through on that commitment. This lack of reliability reflects poorly on the company and has certainly impacted my perception of their professionalism.I would strongly advise anyone considering using this truck rental company to proceed with caution. Based on my experience, I cannot in good conscience recommend their services. Businesses need to prioritize customer satisfaction and fulfill their obligations, and unfortunately, this company fell short in both regards.
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February 2024 by Thrdiyo Jonez
They are amazing!!!
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January 2024 by Edward Walters
Great crew at this location!! Excellent service!!
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November 2023 by mari H.
Returned my rental today it was easy and fast the guy was really nice.
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November 2023 by marirosa hofmann
Returned my rental today it was easy and fast the guy was really nice.
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March 2023 by James Nance
I've been running vehicles from this location for several years always a good experience.
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August 2022 by Sheria Moore
Tyler and Jake were both AMAZINGLY helpful when I needed to place a reservation for my employer. The reservation was for a 26' truck. It took a little time but they worked with me the entire time. And ultimately we were able to get the truck for a very important annual event. May God bless the entire staff!!!!!!
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July 2022 by Jenna Lucas
My family and I had caught a flat tire with our enterprise RENTAL van. We drove to the nearest place seeking help which happened to be this enterprise truck rental. No help was offered in fact we were treated as if we were a nuisance. I had my son who is a year old, also with me were our 3 teen girls. An employee by the name of Calvin repeatedly asked, "when will the new van arrive to pick us up?" CLEARLY indicating our presence inside was a disturbance. I asked the kids to come outside to wait where we stayed for the next 2 hrs or so awating our ride. Not once being asked to wait inside. Just one single woman, out of state, with 3 young girls and a baby. A LOT of men around but no gentleman in sight
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July 2022 by Brad Reeder
Had to give a great customer service review. Despite a technical issue with the truck that was rented, resulting in a tow and a vehicle swap, The manager Tyler made it right by the customer. Highly recommend using Tyler and his team for your truck rental needs.
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April 2021 by Stephen Kelley
Ask for Dionte Rosser. Great guy to work with, superior customer service, and made sure my rental experience went smoothly without issue.
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February 2021 by Dasheikat Talley
very unprofessional this location as well as the one down the street from here , booked a reservation early last week for pick up this week . Nobody from the first location communicated that the truck we would be renting had maintenance issues they called a hour before pickup saying it was being worked on which was a lie so we came to this location in hopes of securing a truck booked the reservation only to be bamboozled again , had a pick up of 12 my boss called the location only to be told the truck hadn't came back in we had a definite yes that the truck would be ready , called all of the enterprises in the area NOBODY HAS BOX TRUCKS available at all asked for corporates number was given the wrong number .
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October 2020 by Blair Meeks
Great experience! Great truck! Always excellent working with Enterprise and this experience was no different. One of very few, if not only, places that rents a pickup with a hitch receiver. Everything worked out perfectly.
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October 2020 by Dan Miller
I needed a truck last minute to pick up furniture in Florida. The reservation process was easy, the people in the office were professional, friendly and made sure I was comfortable with the operation of the truck and its features. Best truck rental experience ever!
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October 2020 by Reed Elliott
First, This is my review of a truck rental division of Enterprise.This is not a review of a luxury car rental company.If you rent as many trucks as I do associated with my carrier, there is no doubt that Enterprise is at the top of my list.They provide my companies with trucks along with excellent customer service.I have a relationship with Enterprise.I understand that I am not the only person renting these trucks.I understand that these trucks may not always be in the Best Shape.These are machines that take a lot of abuse.What matters is the collaboration and patience these employees have to deliver an acceptable temporary product.When there is an issue, Enterprise will roll up their sleeves and get to work to correct any shortcomings. This is not dissimular to any problem solving you or I may also face in any of our jobs.I could gripe about "No More Key & truck drop after hours at their locations" this was a long running feature many of us were accustomed to.However, due to Truck Theft and Abuse of Rental Policy They were forced to take proper measures.You can not fault THEM for this change. You can find Fault with the theives and abusers.I am more than pleased with the truck rental division of Enterprise and will proudly continue to rent from this company.
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August 2020 by Ronald Clarke
Very poor experience....1st I felt I was being scolded because when they call me for confirmation I did not call them back. Also, it is the responsibility of the customer to call them to come outside to greet the customer. Then it took them 30 minutes to clean the van, which the vehicle should have been cleaned when it was returned. Also, when I reached out to Enterprise via Twitter, they said they would get back to me and never did. Service is been declining and the prices are going up. Didn't mind paying more because I expect great service, but in this instance I was let down.
