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November 2023 by RossVegas
Eddie picked me up, opened and closed my door at both locations and was professional and pleasant. I was thoroughly impressed with every staff member of your office for their amazing customer service and willingness to go above and beyond for each customer. Your office manager Faith was shaking and moving like a rock star! The whole crew needs a promotion and they all worked well in tandem and that is rare in today’s world! Kudos team enterprise!
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November 2023 by Fabrice Gehy
I had a great experience renting from this location. Everyone was friendly and helpful but I want to give an extra shoutout to Trina (branch manager). She was so helpful after I was involved in a stressful situation with the vehicle shortly after leaving the lot. Her guidance made the situation easier to deal with and she made sure I was promptly put into another vehicle.
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November 2023 by Blessed Daily
Marquis was AMAZING! I just wished that you didn't have to disclose soo much information when using a major cc. Overall he was very helpful explained everything to me in full details. Great smile offered a ride back home after drop off. Very satisfied with his service.
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November 2023 by Chelsea Jordan
This location has horrible customer service. I called Prior to coming up here and smoke with a young lady asking could I use a particular form of payment she said yes and when I get here a guy name josh tells me I can’t use that form of payment. I will NEVER do Bussiness here again. Make sure all information is correct before going to the location
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October 2023 by Serious One
The representatives at the Carroll Drive location (Atlanta) are always friendly and professional. They have a great selection of cars that are well-maintained. I never have a problem when I go there!
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September 2023 by Reggie Hughey
Efficient & Friendly! I should add FLEXIBLE as well! I manage a small transportation department for a retirement community. When our vehicles are in for service, our Enterprise location in (Brookhaven, Ga), is a standard of excellence that this office routinely exceeds, FOR YEARS!!! This satisfaction carries over to my personal life. When needed for personal use , the Brookhaven location is MY go to for car rental!
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September 2023 by Cynthia Cox
We had a few hiccups with the reservation, but everyone was accommodating and professional. I truly appreciate the genuine effort, and their partner with Corzav's Collision and Glass is A1!
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September 2023 by Q-Tasha Williams
After going back and forth about what utilities bills were acceptable, this location finally took two of my bills. I was not able to use my credit card and so decided to use my debit card which explains having to showing utility bills.Finally after figuring that out, the system went down and they said it was globally. They communicated such but there weren’t adequate updates. However, they finally got the system up and ran my debit card for payment and it declined.I contacted Bank of America and they informed me they didn’t see any transaction(s) attempted on my card. The manager, I cannot remember her name was very cold. She just handed me my card and said it’s declined.It was very unprofessional. I was trying to get more answers from other workers there and no one even acknowledged me. It was embarrassing to say the least. My card had enough funds for the rental, deposit and whatever else. Enterprise do better with your card policy. It’s not fair
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August 2023 by Rasheeda Rawls
The worst customer service I ever experienced the manager a woman btw was emotionless and careless, horrible customer service after being lied to about car and qualifications they didn’t care at all
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June 2023 by J S Smith
Staff was professional but would not honor price quoted online before rental. This creates a feeling of distrust with the organization. Even a modest discount after the price increase would have done much but management was unwilling.
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June 2023 by Karen Watkins
The staff at Carroll Street, Atlanta, GA was very courteous, professional, patient, and accommodating. I would highly recommend this location.Best,Karen
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June 2023 by Brittiana Banks-Green
I had a great experience at this branch. Everyone is very friendly and attentive to the customers.
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May 2023 by Eliza Minter
My experience at this Enterprise location was great. Brittany initially helped me when picking up and her customer service was amazing!! She’s very personable & kept a smile throughout my time here. If she’s available definitely ask for her!
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May 2023 by James Bishop
I rented a truck at enterprise truck rental and they neglected to tell me that I couldn’t return the truck after hours or on a Saturday.I called this location I spoke with a young man and he said I could return it there and it save me a lot of grief and I appreciate it him going out of his way for me as I needed to catch a flight.I should’ve gotten his name but I did not but I assure you he provided a great service and I recommend this location highly
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May 2023 by Jay Hill
When I arrived they were a little busy bit I'm patient. Once it was my turn I had no problems. The car was ok. No problems here
