-
February 2024 by salhazday
This is customer service at its best. Shout out to Faith who seriously ROCKS!
-
February 2024 by V. Young
Great customer service and fast process.
-
February 2024 by Kim Brown
Proffesional...The team at Courtland st where fast and polite..as i waited i could see the dynamics ..they are a team with a great supervisor Douglas..would recommend this location.
-
January 2024 by Ted Markos
Great, friendly, and efficient service. They make the car rental process very transparent and hassle-free compared to other companies. Would highly recommend if you're looking to rent a car in the Midtown Atlanta area.
-
January 2024 by Mya B.
Honestly no one likes dealing with rental car places. But even though the experience wasn't enjoyable due to issues on my insurance's end, the manager Douglas Slade was super helpful. He handled all my issues with efficiency and I noticed he had a great light hearted essence that fueled his fellow employees.
-
January 2024 by Jim McSherry
Always friendly staff. I've been using them for the past 3 years. I usually select the "You pick - we choose" option for best rates -- and usually they provide me with a choice of SUVs that they know I like -- at the discounted rate. Not always -- sometimes stuck with an economy smaller car -- but they usually do what they can to accommodate me. I'll always use BH Enterprise.
-
January 2024 by Bobby Rogers
The Enterprise Rent-A-Car on Cortlandt Street is the worst I have ever been in the agents there was not professional I had reserve a intermediate car but I got there at 4:25 my pick up time was 4:30 they gave me this Dodge Intrepid Turbo that had so many scratches and dents the car was dirty the agents walk around the car so fast and said to me don't worry about all the stretches and dents on the car but when I return the car Monday at 4:20pm as I waited for 20 minutes for a agents to greet me and it was not busy the agents did not walk me around to car with me she said I was good to go I ask for a receipt she said I will get a email that never happen but the agents call me and said that it was a crack on the passenger right side tail light the agents call me at 7:30pm the car was so beat up that how could anyone tell if happen before are after I will never rent from that location again
-
January 2024 by Samuel Talkington
I am genuinely hurt by how I was treated at this Enterprise location and I strongly recommend taking your business elsewhere.During booking, I was quoted $49/day for a 4 day reservation. However, I was advised to book one more day at the weekly rate, and I was assured that I would be “prorated back” if I made it back on time. I did make it on time, and I returned the car after less than 4 days. I was then told that the daily rate had changed, and that I was now being charged $83/day. Paying an extra $100+ may not matter to most, but as a college student, the way I was hustled at this location was really hurtful. This affects my ability to buy groceries, pay rent, and live my daily life.Worse still, my reservation was not ready for over 2 hours after my planned time, which consequently made me late to see my family that I rarely get to see.I will never do business with this location again, and probably never with enterprise either.
-
January 2024 by Julious I Addison
Very courteous and kind staff...
-
December 2023 by Ashley T.
Zayda & Faith really made my experience phenomenal. My car was totaled and my insurance company sent me to this enterprise location for the rental car. I had a great experience and I will be back. The customer service was phenomenal. I spoke with other team members as well however Zayda was the representative that assisted me. 5 stars! I will be back for future rentals.
-
December 2023 by Melvin allen
Excellent!!!!!
-
December 2023 by Nancy Reynolds
Everyone in this office was very pleasant, polite, and friendly. I will most definitely come back to this Enterprise.Thanks,Nancy Reynolds
-
December 2023 by Priscilla King
My renting experience was not good at all, although they kept apologizing and gave me 10% discount, it was the DISTRICT manager who I did not appreciate, FAITH is her name, hope I never have to speak to her again, she belittled the 2 hour wait I waited as if I didn't have a reservation, it's how you talk to ppl, especially, when YOU are in the wrong...will go to Avis for now on...
-
December 2023 by Navid Ehyaeeghodraty
Highly recommend the place.Kelz was fantastic.
-
November 2023 by Hyacinth shaw
The agent that took care of my reservation when I picked up the car was pleasant, courteous, patient and knowledgeable. I was very pleased that I had the same young lady when I returned the car. I hope I will have good experience with any enterprise agent.
