Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
303 Courtland St NE, Atlanta GA 30303 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car offers a rental experience with highly efficient workers who are very friendly, professional, courteous, accommodating, kind, and patient, making it a pleasant and stress-free experience. The staff possesses great customer service skills and the pillar of professionalism, with agents who are super helpful and explain everything clearly. Many customers report a fantastic, smooth, and easy rental process that is a breeze, leading them to highly recommend the location and choose Enterprise again. The vehicles are enjoyed as clean, sanitized, fresh, and well-maintained, with extra disinfectant wipes provided. However, the location can be understaffed for typical demand, which sometimes impacts the service. The office lacks general leadership and an inviting customer service atmosphere, described as a dark yet fluorescent-lit room. Organization during pickup and dropoff can be poor, with no clear line, sign-in process, or triage, sometimes resulting in long wait times over an hour and a half, though a recent visit took 40 minutes. Despite these operational challenges, the staff is recognized for quickly addressing issues and providing excellent, appreciative service.
Most Recent Reviews
February 2022
Jeff at the downtown Courtland location in Atlanta is amazing. I’ve been using this location for years, and my experience keeps getting better. Thank you Jeff for always being friendly and just a cool dude. Good Job on hiring this one Enterprise, he's truly a keeper. Will always recommend!
February 2026
The Enterprise on Courtland had extremely professional employees and got me in and out quickly. Great job
January 2026
Good customer service fast and easy no hassle or wait clean environment
More Comments(252)
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