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July 2024 by nuni's wrld
the little girl that works the cash register has the stinkiest attitude, they need to control and train their employees before they get dragged from behind the register.
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June 2024 by Toriane Peterson
This Dollar Tree location (6055 Old National Hwy) left a terrible taste in my mouth. Arrived at 8:45 pm, a full 15 minutes before closing as advertised online. However, the doors were locked tight!
Instead of a friendly greeting, I was met by a rude young lady named Anisha. Her mother, also lacking a uniform with a bonnet on and seemingly off-duty, joined in and claimed the store was already closed due to being "shorthanded."
As a business owner myself, this explanation is unacceptable. Shortages happen, but altering posted hours without warning is unprofessional. The online listing clearly stated a 9 pm closing.
The blatant disregard for customer service was appalling. Being ushered out before closing is bad enough, but the hostile attitude was the real kicker.
This experience reflects poorly on the entire Dollar Tree brand, especially considering their supposed focus on customer respect. If staffing is an issue, address it internally, not by taking it out on paying customers.
Here's a breakdown of the problems:
False Closing Time: Advertised hours online were misleading.
Rudeness Galore: Both Anisha and her mother displayed unprofessional and dismissive behavior.
Disrespect for Customers: Being ushered out before closing time is unacceptable.
This location needs a serious overhaul in customer service training and adherence to posted hours.
I also will be sending emails this is awful. Those employees are be paid for NOT WORKING!
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June 2024 by Permelia Rainey
The walls are dirty the floors are sticky and the cashiers literally disrespectful this girl I came in at 9:00 this girl said we close we only opening at 9:30 I was like what animal that came early y'all going to open this door that's why I said and then she wants to know I'm going to call the minute I'm going to stay call the manager because how much would a manager you not doing your job correctly like what
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June 2024 by lee phil
Terrible service. I walked into this dollar tree at 8:53pm, the young female cashier yelled loudly " we close", I said oh it's 8:53, I am grabbing two things the sign said you guys close at 9:00pm. She said " uh no, we closed". It is unfair that because my area is an urban area, this is the service and treatment. If you look at the comments for this store, you see it has an service problem. Also as I was getting into my car, a lady pulled up. I told her they are saying they are closed, she said this is not the first time they have done this. Corporate needs to look into this immediately. When I live in North GA or even when I live further South GA, this was not the behavior. THIS STORE NEEDS TO BE INVESTIGATED ASAP.
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May 2024 by Carol King
I go to Dollar tree at least once every other month just to see if I'm missing anything I like Dollar tree
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May 2024 by Aaron Crabb
I'm not entirely sure what the deal is with all of these dollar stores around the area. I had visited Dollar Tree, Family Dollar, and Dollar General looking for inexpensive toiletries and paper goods, and they were not taken care of, and they literally had product/stock waiting to be put out on the floors and trash in the aisles.
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February 2024 by Amber Hill
I love this Dollar tree! They always have a lot of inventory in stock. The store is clean and the aisles are easy to move through. They do tend to have long lines because they don't have a lot of cashiers working at any given time, but the ones that are there are friendly and do their best.
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December 2023 by Courtney Sumlin
The ugly horrible cashier that decided to be on her phone while ringing up customers was redicoulous.. Terrible attitude.. Sorry your unprofessional and inappropriate conversation was ruined by you having to do your job.. Never again..
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November 2023 by Lloyd Alexander IV
Poorly ran!!! Junkie!!! Nothing was in order!! Product and new shipment was all over this place!! Tripping hazards all over the floor!!
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November 2023 by blackchina Anderson
The cashier that checked me out today was really nasty she droppedthe customerin frontof me item on the floor. I picked it up, and she never said thank you. She talked to the other cashier the whole time I was in the line. It was two younger ladies. I think they're new because I haven't received service this bad at this location in a while.
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November 2023 by Deborah Ryan
Great selection of fall decor!
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September 2023 by Judy Stephens
This is where I buy my cards and flowers.
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August 2023 by Lutrina Warner
I love this Dollar tree
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August 2023 by Victor Jones
This location was a bit crowded but it was clean.
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July 2023 by Ameitra Smith
Store closes earlier than posted hours. At least 4 other customers also were left outside while employees just watched everyone.
