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May 2024 by Amber Tittle
Its a shame how we are treated in our own communities where we come to spend money.
Male Sales associate here was extremely rude when I asked for 6 balloons. He told me that I could choose from what he already had blown up and that dollar tree is changing the way they do balloons… makes no sense to me when 1. I go to dollar tree regularly to get balloons and I’ve never heard this new policy 2. He had at least 20 mothers day balloons blown up when mothers day is more than 2 weeks away…
If you truly had limited inventory, why would you have occasion balloons blown up weeks in advance? To me, it seems like he simply didn’t want to be inconvenienced and quite literally dismissed me before I could even decide to grab the balloons he did have- telling me “I need to keep my line moving”. Thats fine! Because I went to camp creek to cross check his information and not only were the pleasant but they also explained that nothing other than price had changed with balloons. They blew up 6 balloons for me and I was in and out. I won’t be back to this location- always a long line, understaffed and extremely rude employees.
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May 2024 by SHARON DUNNE
I'm pretty much a regular at this store and here are the things I see:
1. Chris is awesome and he don't play with his staff, as a matter of fact they don't play when he is there.
2. The store is always clean even when items are waiting to be put on the shelves.
3. Chris makes announcements on the hot items being sold.
4. Chris have awesome customer service, he is straight to the point without being disrespectful.
5. Chris handles irate customer with a smile say he peace and he gone.
Thanks a bunch Chris for all your hard work and patience.
YOU ARE TRULY A GREAT GUY.
Just something to throw out there he should bee ypu guys regional manager for all stores because we all know he did and still doing his thing at this store.
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April 2024 by Tammy Milner
I went out of my way to travel to a different Dollar Tree since the one on Camp Creek had been consistently a horrible experience ****see my previous review****. Hoping for better experience, the store was clean, shelves were stocked, employees working, but the manager Jada was disgustingly rude and cursing at the customers. I was appalled and couldn't believe she was speaking that way to customers. She refused to open a register and had about 15 people in line and when she finally opened a register she spoke into the store intercom and continued to curse at the customers for asking her to open a register. Please provide her with some management training and conflict resolution and anger management training before someone gets hurt. She needs some coaching. When I asked her employee for her name, she stated, " she is always like that, and corporate ain't gonna do nothing about it." I'm concerned that if she speaks to the wrong person in that manner, something dangerous could happen, and innocent people could get hurt.
Is that what Dollar Tree is about? Does that behavior represent your brand. Your customers have the right to shop in a safe and respectful environment.
Fix it !!!!!
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February 2024 by Jya Coleman
I just want to express my experience with shopping with my child and mother to hear and watch employees chastise, belittling an harsh a young employee. To the point we were uncomfortable to continue to shop . I completely understand management but it’s how you handle it especially not loud and in front of customers. For me to watch him not say a word For me to be an employee of the Mayor this is a behavior that is unacceptable i couldn’t come home without speaking up for him.
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February 2024 by Shana Smith
This store used to be a place I dreaded due to terrible service, cluttered aisles, and overall uncleanliness. Now, I intentionally bypass numerous Dollar Tree stores just to visit this specific one. Why? Let me share why. Chris, the store manager, is not only an exceptional human being but also an outstanding manager. He works tirelessly on the floor, even more than his team, who are incredibly friendly. As you step into the store, you're greeted warmly, and all customers are treated like royalty.
During my last visit, James was diligently stocking shelves and managing boxes. The store is always impeccably clean, with no boxes scattered on the floor. Chris has an impressive knowledge of the store layout. When I mentioned they didn't have Valentine's lights, he not only told me that they had them but left the register to personally show me where they were located.
Chris fosters a remarkable relationship with his staff. They respect him, and whenever they need assistance, he is quick to respond. I appreciate Chris's dedication to always having holiday balloons inflated. In Chris's store, there's never a wait for balloons or anything else.
The team exudes a welcoming, helpful, and friendly atmosphere, showcasing their excellent teamwork. These people truly care about people.
Thanks for all that you and your team do for us, Chris.
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February 2024 by Jenny Stone
This is by far the cleanest and most organized Dollar Tree location in the metro. We have been coming here for years and have never experienced any kind of negative staff or managers. In fact, the manager we have interacted with has always been a total professional. I’m baffled by the reviews!
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January 2024 by Chris Copeland
01149 empty shelves, and long lines. Shop and value your money.
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January 2024 by John Brinson
Every time I go in there, I find what I need! This time it was bleach and drain cleaner.
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December 2023 by Jessica Johnson
My fiancé and I just brought a home in the area and I must say this is one of the best organize and clean dollar stores, especially in an area that I see my ethnicity culture ! It makes me proud to see this ! The manager is always on top of his job title! It’s really impressive to see how much he cares about his employees and customers! He tries to really keep his store clean and organized. Also the items that are sold at the Dollar Tree is amazing. You can find mostly anything and I feel that the manger is why ! I over heard him talking to customers and asking them what items they needed and he would see to try to order it for them. I know working in retail can be hard and stressful at times but I could never notice that in this store ! I will return every time I come to my home near there ! Thanks
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November 2023 by ATL
Store was fully stocked better than the other I have been to there’s just one thing there lines are very long it’s the holidays and they only have one line open
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November 2023 by Boatswain
The manager here is truly unprofessional! I waited in the line for 10 minutes or more - the manager was sitting in his office, but once he saw the lines were extremely backed up he decided to open a new lane and let those who were behind people waiting - jump THE LINE! Shouldn’t he have the decency to say next in line when he has 3 lines backed up ! This is the second time this particular manager did this! Another time he did this when I was there on my lunch break- considering I work at a school, it’s critical for me to be timely! Please teacher the manager who was there on 10/18/23 at 4:01pm professionalism
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November 2023 by Jeannette Daniel
Great store close to where I live & that's great some of the senior citizens walk there ????
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October 2023 by LaShun Hussain Khabir
System is down frequently during normal hours.
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September 2023 by ZAPPER TALLY ZAPPER TALLY
The employees that work at this dollar tree is horrible towards their customers especially the cashier's and the store manager he is impossible to deal with he be asking the customers to do things that's unheard-of in a store his attitude is awful towards the customers I am not shopping at that dollar tree store at Greenbrier Mall no more I been shopping there over 20 years when it was a different store I am calling corporate office and make a complaint on these employees ☹️
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September 2023 by TURREY PETERSON
The employees that work at this dollar tree is horrible towards their customers especially the cashier's and the store manager he is impossible to deal with he be asking the customers to do things that's unheard-of in a store his attitude is awful towards the customers I am not shopping at that dollar tree store at Greenbrier Mall no more I been shopping there over 20 years when it was a different store I am calling corporate office and make a complaint on these employees ☹️
