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January 2024 by Daniel Boccella
Doguroo is great for dog daycare, grooming etc. I take my dog to daycare 3-4 times per month and he always has a great time. The staff is friendly and helpful.I take him there for grooming as well and Q always does a great job with my pup. Muggsy loves Doguroo and so do I ??
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December 2023 by Jason Egli
Should you drive past a dozen+ other pet care places to come here? Yes, absolutely!!!Previously living just a 5 min drive from Doguroo, we now commute 20 minutes (sometimes 40, thanks ATL traffic) just because they're that awesome. The staff are the differentiator between good when it comes to dog care. Which is why we pass at least a dozen others as continued patrons of Doguroo. While the staff has been through many iterations as 5+ year customers here, what ever they're doing to stay staffed up they're doing it right. The staff quickly learns who you are (usually by associating with your dogs names lol), they learn about your dogs and are very attentive. Sharing the behaviors worth a "good boy" and those that can be something to work on with your doggo. They're not the cheapest in town but our experience is that they're worth every penny for great care for your pooches. I applaud the staff highly, they groomers and the bathers because they are truly wonderful. Their retail prices are really only a small markup making it worth the convenience of getting what you need in a one stop shop. As I'm pretty sure our Schnauzer is smarter and more emotional than I am so she would tell us, I know they enjoy spending time there because they're ALWAYS happy when we pick them up. And not just to see us and go home I assure you. You all are the best! Thank you thank you thank you.- Pepita, Archimedes, Gaby and Jason
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December 2023 by Jake Meigs
Terrible communicators without any clear policy regarding boarding and daycare. Would not recommend bringing your dog here if you value your time.---I have been bringing my dog to them for boarding for ~2 years. Recently I attempted to reserve a stay online for the 6th - 11th of December.Despite by dog being boarded there 4 times in the past the booking was canceled without explanation. They made no attempt to reach out so I called them to find out what the issue was.Eventually I was able to get on the phone with someone. They explained that since the dog hadn't been at the facility in 11 months they would need to "have her in daycare one day to see how she does" before they could schedule the boarding.This was strange because we have never taken the dog to daycare there outside of her first trial day and her boarding stays have been separated by as much as 7 months before (12/2021 - 07/2022). When asked what the policy is there regarding how long is too long, I was told "ummm I'm not sure its just been too long" and "we're under new management".Still I decide its just one daycare day and I book it for the following day. I bring my dog in, watch her on the cameras a bit at home and everything is looking great.When I go to pick her up I ask the tech how she did? Tech responds the dog did great, etc and is in the process of telling me, as I am paying, to go ahead and reschedule the boarding online. At this point she is interrupted by another woman who says I'm sorry but we're not going to be able to board her until we are able to have her for "a couple days" in daycare.Now I've been clearly told on the phone that we just needed to do a single daycare day. I had specifically double checked when speaking on the phone. I had called after I made the booking and attempted to verify and when no one answered the phone I left a message to call me back and verify.This same woman I'm talking to had checked me in, seen me that morning, clearly recognized me without needing me or my dogs name. Spoke to me about how "she hasn't been there in a while and would need to ease her in".Now suddenly the expectations are changing again without any real explanation. I briefly asked her to please tell me specifically how many days of daycare the dog would need to do before she could be boarded and left.All of this could have been made clear in a one paragraph explanation in the booking cancellation regarding what their policies are assuming they actually have any in the first place.
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November 2023 by Jenny Cotton
This is my go to grooming for our German Shepherd. They are reasonably priced, easy to work with, do an incredible job, but most of all they are great with our pup, no matter how crazy she is. Grateful for Doguroo!
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November 2023 by Charleene S.
Today, I called this business to inquire about availability for dog boarding and was hung up on. The lady on the phone seemed irritable and did not want to answer any questions. I suggest they place her somewhere with limited customer interaction, like the dog washing station, instead of answering the phone.
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November 2023 by Meredith G.
I am extremely disappointed in Doguroo. my dog had been going to them for years and I had reservations for boarding for Thanksgiving and Christmas of this year (2023). All of a sudden, one week before Thanksgiving, they decided my dog needed to be re-evaluated to determine if he could board with them. I know my dog sometimes has issues with other dogs, but they had never informed of any issues they had had with my dog. Now, all of a sudden, with only a week left until Thanksgiving and with most boarding places full, they said my dog needed to be re-evaluated!!!! it was very unprofessional!! I have cancelled my boarding reservations with them and will not be going back.
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October 2023 by Paul G.
Very flexible on drop off times for grooming and my Golden, Henry always looks fantastic.
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October 2023 by Kayla Holmes
I’ve been taking my dog here for 2 years for daycare and grooming. Yesterday I was told my dog bit the groomer. When I arrived to pick up my dog, they tried to give me the wrong dog twice. Turns out they groomed the wrong dog and my dog was stuck in a cage for 5 hours and did not get bathed or groomed.My friend also had an incident where her dog died the day the day after being under Doguroo’s supervision for daycare.They recently turned off their live stream cameras so you can not watch your dogs during the day which I find odd.I do not recommend bringing your dog here for boarding, daycare, or grooming.
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October 2023 by Kayla H.
I've been taking my dog here for 2 years for daycare and grooming. Yesterday I was told my dog bit the groomer. When I arrived to pick up my dog, they tried to give me the wrong dog twice. Turns out they groomed the wrong dog and my dog was stuck in a cage for 5 hours and did not get bathed or groomed. My friend also had an incident where her dog died the day the day after being under Doguroo's supervision for daycare. They recently turned off their live stream cameras so you can not watch your dogs during the day which I find odd. I do not recommend bringing your dog here for boarding, daycare, or grooming.
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September 2023 by Timothy Foster
I use to bring my puppies to Doguroo for boarding and grooming but moved out of town for several years. I moved back to Atlanta and wanted to take my dogs in for grooming. Since it’s been so long I was going to have to talk to someone about an appointment. I have left at least 5 messages over the past week with ZERO response. I will take my business elsewhere.
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August 2023 by Ann DeGuire
I have been using Doguroo for years and they are always helpful and my dog loves it! They listen to concerns I have for my dog and they respect it and remember the special treatment I need for my him. We also get our dog groomed there and he always looks so cute when we pick him up!
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August 2023 by LaToya Jones
I have been taking my 12yr old Yorkie to Doguroo for over 3yrs! His groomer Becky is the absolute best and sweetest person ever, she is amazing with Max. The services and amenities they offer are incredible and I love the dog hotel. This place is a one stop shop when it comes to your fur babies. I would recommend Doguroo any day of the week!! Book the appointment, thank me later!!
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June 2023 by Sam K.
So, I have nothing bad to say about the workers, they are all amazing and they all love dogs. But as someone who did work here, it's an awful environment for your pet to be in, especially if they are boarding for extended amounts of time. My biggest pet peeve was the fact that they had an outdoor yard and they just don't use it. Your dogs are pissing and shitting on the floor and since we had to mop up after them the floor was always wet and dogs couldn't run or release energy safely without slipping. Therefore we had a ton of pent up an animals stuck inside with no access to fresh air. It's better than other places i've been but i just think if you guys have an outside yard, you should really use it. The only reason you didn't was because your workers got tired of cleaning it.
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June 2023 by Kate Kane
I’ve been taking our dog to Doguroo since 2015! We tried three other doggie daycares on the Westside. Barkley was happiest at Doguroo. He runs inside to greet the caregivers. He’s so happy to see them. The staff is always so helpful. We even had one of his daycare providers see us on a walk in our neighborhood and stopped to greet us! We love that we can buy such great products from them. They give great advice and the products are always the best quality. We love that they have the nicest self-wash facility in town. He has only been groomed at Doguroo because they do such a great job; Barkley is a Goldendoodle. We love all of the spa services they offer. Barkley has also stayed overnight with them. I was worried that he would be mad with me when I picked him up. He was an happy pup when we picked him up. I could tell he had a great time. Even though we’ve moved to the Eastside, we still travel to Doguroo for all of our needs and highly recommend them.
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June 2023 by Abbey Elson
Sharla is the BEST at making our Aussiedoodle look so handsome! No matter how matted he is, he always leaves looking adorable. Best dog groomer in ATL!