-
March 2024 by Shed J.
This CVS location is a staple in the neighborhood, reliably serving the community for years. While the service has improved over time, there are still areas that could use some attention. As of 2024, the pharmacy experience has seen notable enhancements, particularly with the presence of one exceptional African American female technician. Her knowledge, helpfulness, and kindness set a high standard for customer service. The pharmacy has gotten much better with honoring prescription time commitments. Overall, while there's still work to be done, this CVS remains a valued resource for the neighborhood, with dedicated staff making strides towards better service.
-
February 2024 by Leslie D
Had an emergency this morning after forgetting seizure prevention meds at home and traveling to Atlanta. All pharmacies closed by the time I realized it, so dr called emergency refill into this location, not realizing pharmacy was not open 24 hours. 16 hours over due for my RX, I showed up very anxious to this pharmacy upon opening. Mistaking my anxiety (from worrying I was about to have a grab mall seizure) the large woman pharmacist interpreted me as being impatient and lectured me several times about why she couldn’t fill my order. Answering the phone, taking care of drive thru customers, as I sat shaking in front of her. I finally asked a tech who had arrived if she would be so kind to help me, as this was an EMERGENCY. The pharmacist finally decided to try to find my RX. Took her 30 mins to fill 4 pills. I am giving two stars because her technician was kind and compassionate deserving five stars! Do not go here expecting quick or necessarily caring service. LOVE ONE ANOTHER
-
January 2024 by alex b
this pharmacy literally needs to be closed, they never have your prescription ready on time and the employees are miserable and openly dislike each other. CVS treats its pharmacists poorly and this particular location is frequently beyond understaffed.
-
January 2024 by Anthony Morrow
Great customer service. Rosie, Himmi, Mohamed, Melissa & Ramone are great at what they do. They, always, take care of me & ask me if I need any assistance.??
-
December 2023 by Tae Lingle
I needed a humidifier because of awful nosebleeds from the dry weather and saw this one online and fell in love! We couldn’t find it on the shelves so we asked the worker and they went above and beyond to find it for us! Literally so kind and lovely to us!
-
November 2023 by James F Snyder II
I went into the CVS on Cheshire Bridge Road the night before Thanksgiving, and I just needed to pick up a couple items and that’s when I met Miss Hazel. She greeted me kindly and I had a couple questions about the product. She answered my questions I was just thoroughly impressed with this young lady and the store. Overall, it’s been there for years and years has always been a place that you can count on, and when you’re running a business like CVS that’s a difficult task at times to keep the right employees here and I was just wanted to say that I was impressed . Very grateful for the service I received tonight. Happy holidays.
-
September 2023 by Sara Robinson
If I could leave zero stars I would. They should shut this pharmacy down. For the year I’ve lived across the street there is either no one working or it takes them an hour just to get to you when there is no line. Also they are only open 10-2 and take a lunch break for one hour of that. Better to go to any other pharmacy in all of Georgia- don’t waste your time
-
September 2023 by debra thibodeaux
The customer service at this location is top-notch! Most stores now have self checkouts and are ghost towns. They were helpful, courteous, and quickly resolved the mistake I made.This is a great location, and with wonderful people working there, they will definitely be an asset to the community.The store was clean and had everything I was looking for.
-
September 2023 by Michelle Moore
This is the worst Pharmacy I’ve ever dealt with in my life more times than not when I go there they don’t even have my prescriptions in stock. Not to mention I’ve gone twice in two days and they’ve been closed early. Go through hoops and ladders to get someone on the phone and then I’ve had people hang up on me twice. Terrible terrible customer service too! I called the Lyca compliant and the person that was behind. Call didn’t even seem to care. This is a terrible pharmacy. I’m moving all scrifts asap
-
August 2023 by Luther M.
I had considered transferring my prescriptions to this location which is closer to my residence. Each time I have visited this location, the pharmacist techs do not act or speak in a courteous manner, and act as if waiting on a customer is an inconvenience to them. They do not act friendly at all, but give this "attitude". Don't visit this location. All this on top of all the recent changes in CVS pharmacies, cutting hours, staffing changes, on top of the already CVS horrible customer experience. I don't recommend using this pharmacy at all.
-
July 2023 by Abrea Foyle
Thanks to Ramon I was able to find the Biotene I was looking for and Al for being so sweet for assisting me during such a busy night. I’ve also noticed an improvement in stock in the store which is great now I can buy my items without having to go further for them.
-
July 2023 by Curtis Rodgers
Took a covid test here in preparation for a trip out the country. Store messed up my birthdate and I was unable to use the test. Took over a week to get the situation corrected and a refund issued. The pharmacy here is terrible.
-
May 2023 by Niyya Johnson
You guys … I really vouch for the CVS #2186 addressed at 2350 Cheshire Bridge RD Atlanta, 30324 w/ regards to their EXCELLENT customer service! They really go above & beyond the call of service! I have been seeking Calgon: morning glory fragrance mist for the freaking longest! One of the team members, was familiar w/ my FAVORITE item & stated they no longer carry it anymore! But, He remembered seeing (3) bottles in the Back & to give him a minute. He returned, w/ the (3) bottles; I chose my scent & shared my wonder: why doesn’t Walmart, Walgreens, Kroger nor Publix sell it anymore …? He then, captured a picture of it & stated He will order & keep them in stock! Wait … maybe, I shouldn’t have specified my FAVORITE body spray to you guys (lol)!
-
April 2023 by Fred Duffer
These one star reviews are a joke. This pharmacy has FINALLY stabilized with a pharmacist and techs that have been here for at least a year. People have to understand that CVS has made things harder for their pharmacy staff to provide the service we all hope to get. People must give them a chance to adjust...they are trying to help us, not make things more difficult as some reviews suggest. Winta is doing a great job and has brought the pharmacy back to a place where you actually get to know the people who are helping with your health care.
-
April 2023 by Les wallace
I would give it ZERO stars if i could !! This cvs is the slowest cvs in the mf world !! I swear !!!! The workers have no sense of urgency , i literally sat at the window for 20 mins waiting on my INHALER & watched the pharmacist just stand there ! This place so Gahdamn pitiful .. well the pharmacy is anyway ! I’m writing this review as I’m sitting in this line AGAIN . Mfs are sassy for literally NO reason . Like i truly am disgusted with this place !!