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July 2024 by antwan moss
My favorite CVS in Atlanta! Ms Olivia is a true gem and is literally the heartbeat to this location! Thank you Ms Olivia for always making me feel at home in this location ❤️
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July 2024 by Shivana Waterman
By far the worst experience Ive ever had with a pharmacy. The pharmacy manager, Marielle Landing was extremely rude and unprofessional. Complete violation of HIPPA confidentiality. Worst part, she berated me in front of her whole staff and waiting customers, setting a really low bar for customer confidence. She is on a tyrannical power trip and it’s mind boggling that this is allowed.
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June 2024 by Wilhelmus Barreveld
The people that works over there not the pharmacy. The people that work in the store. Typical that lady that works over there. That lady need to be fired I don’t know her name I never go back to that store no more horrible customer service sorry that I need to say this ?
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April 2024 by Pam Yarbrough
Waiting to have a refill checked at the counter but employee opening mail and getting paperwork ready for pickup I finally said I would come back if the mail was more important to her reply it was a Russo order. Funny, I didn’t see anyone waiting for that special order. Now here for 10 minutes as she can’t find my order. Going to Costco next time.
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April 2024 by John Nolen
Give Olivia a raise. She is great!!
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February 2024 by Micah Orange
Don’t let all the negative reviews scare you off. I went to the Minute Clinic for a strep and Covid test. The NP and her nurse were absolutely lovely. They were thorough and informative. I was in and out in less than 30 minutes, and they were even able to help me out with decreasing my out of pocket cost. I’d come back to see them anytime.
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February 2024 by Joshua Brown
Pharmacist is extremely rude and condescending--at an almost mind-boggling level. She called me this morning and proceeded to finish a random conversation with someone else for the first 30 seconds of the call before even acknowledging that she - in fact - called me. She also never gave a name but only mentioned CVS and was adamant I confirm my identity. This normally wouldn't be abnormal, but given her tone and overall communication up to that point, you could tell she operates disrespectfully in general. The prescription was for an antibiotic, and she made it unbelievably difficult - with multiple follow-up calls. She later questioned my provider's address which took me a while to realize because it's so absurd...OVER AN ANTIBIOTIC. She's an absolute wretch on a power trip and behaves in a horribly unprofessional manner. I'm sure she's gotten used to not giving her name since she seems to have a high propensity towards altercations. I can only imagine the toxic work environment she probably fuels for her coworkers.
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February 2024 by Rakiya Muhammad
Customer Service at this pharmacy leaves a lot to be desired. Received expired medication today. When I called to express my concern, the staff was relatively condescending about it. They told me that the medication was good for another year beyond the expiration date (I checked the manufacturer's website and it wasn't). When I offered feedback to avoid the situation in the future, she was annoyed. I will move my family's prescriptions elsewhere.
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January 2024 by Emily K.
I had the worst pharmacy experience of my life here today. I was discharged from the ER with a blocked fallopian tube and had a prescription sent to this pharmacy for an opioid painkiller. When I arrived, one of the pharmacists told me the prescription was on hold until I consulted with the pharmacist to talk about opioids in the small consultation room-- gave me an ETA of about 30 minutes. I said sure, no problem. 30 minutes later I approached the counter where another pharmacist stepped in and said she had no record of the prescription on file. I said I had just spoken to her colleague. The attitude I got was unbelievable, and she said to call the ER. I called the ER and they confirmed they sent the correct prescription to this specific store. They would be unable to send a second one for safety reasons. The pharmacy then let me know they would be unable to fill prescriptions for 20 minutes with "server issues." I approached the counter with this information from the ER. Eric asked what I wanted him to do about it and informed me that it's "legally not allowed" to order over the phone. I said that's fine, he needs to speak with the ER and get this figured out. He called the ER -pharmacy- which sent him to voicemail. Looked me dead in the eye and just shrugged and asked what I wanted him to do. I got the actual ER on speakerphone, handed it to him over the counter, and he gave me an incredible amount of attitude as he confirmed everything over the phone and had them send in another prescription. This whole time I could see in my phone that the prescription was sent into the correct store in MyChart, but apparently that doesn't count as a reason for a pharmacist to call an ER. I had been in the store for 1 hour and 45 min by this point. I loudly let them know I was prescribed this medication for a reason, my fallopian tube was blocked, and I needed it expedited. Finally Eric decided to fill the prescription 10 minutes before they closed for lunch. My father in law who had been my ride (because I was not cleared to drive from the morphine) came in and asked why they were closing. Eric yelled "sir we are only closing the drop offs" I was astonished. The woman next to me was in tears because they had lost (yes LOST) her seizure medication that had been filled, the other 2 pharmacists on their hands and knees going through the bins, and Eric told her she could either wait til after lunch or go to a different pharmacy. I will be contacting CVS corporate to lodge a formal complaint.
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October 2023 by User
One of the store employees here aggressively interjects herself into your shopping experience by harassing and lecturing you the entire time. She essentially comments on every item you pick up and starts ranting about it. If you want to check the price on the price check machine- she yells about it. If you want to use a coupon- she yells about. If you want to use self checkout- she forces you to come to the register. Hands down the strangest most unpleasant experience I’ve ever had in a store. If corporate anonymously came in and watched over the course of a week or so they would fire this woman immediately.
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September 2023 by Madison H.
I had a great experience. Wonderful people working at the minute clinic and nice cashiers at the front.
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August 2023 by ckmdn
no employees?? at all? i need help
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August 2023 by Juan Moreno Restrepo
Olivia, thank you very much. Best customer service ever.
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August 2023 by DrSheirra Marci
Amazing service! The associate was extremely helpful!!!
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July 2023 by Kim Bigelow
There are two other CVS close to my home but I always go to the Vinings store because I love seeing Olivia. She never fails to make me smile. She's always helpful no matter how busy the store may be. I have neighbors that say the same thing.
