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February 2024 by Justin Walton
The Chinese lady in the pharmacy was very disrespectful to me and my daughter she act like she was racist because she showed good customer service to somebody else and then disrespected me and my daughter I would like to see her not working there no more I will not be your team in CVS no more I will be going to Walgreens for now on
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February 2024 by Erik Minkin
Sophie should get a job where she doesn’t have to talk to customers. She’d be happier and the general public would be happier. Is it so hard to act like a human being?
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February 2024 by pj F
This is likely the worst CVS Pharmacy I’ve been to. The pharmacist has never said a word to me. And today, when I asked if the pharmacist could look up another CVS that might have my prescription (for *benzocaine*), she refused. She claimed the pharmacy was a compound and she couldn’t tell which pharmacies would have Benadryl (almost certainly all of them).
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February 2024 by Cristina Whitley
2nd time I’ve come here to use the photo service and haven’t been able to. 1st time they couldn’t do passport photos. This time, I went through the entire process to print a 5x7 photo only to be told by an associate at the end that the machine doesn’t work. Most frustrating part is he watched me start the process….so inconsiderate and a waste of time
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January 2024 by Carolyn A.
Atlanta, Georgia 30327 I love shopping at this CVS because it has everything I need or am looking for. The Pharmacy is Top Notch! They Care. The Team is always on their toes looking to help customers & patients out. It is not large but the Team works hard for the customers.
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January 2024 by Alinei Arroyo
CVS is the best
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January 2024 by Dallas White
Pharmacy employees are terrible.
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November 2023 by Caitlyn C.
If I could give a 0 I WOULD!! I hate that this is what every customer service place in Atalanta has come to. RUDE PASSIVE LAZINESS!!! I hope that girl who worked the pharmacy one day has screaming sick kids in the car trying to get medicine and then gets denied because she forgot her wallet to have her id scanned and gets denied. This has never happened where I have to scan my id. This is just so sad and awful that she is doing this. I truly think majority of people in customer service here wake up and think to themselves how can I make other peoples lives more difficult
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November 2023 by Ashley Thurman
This CVS location is the best! It always have everything I need along with the customer service is always top tier. I travel to this CVS anytime I want to use my extra care bucks!
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October 2023 by Ga P.
Well...I see why this pharmacy only has 2 stars...very poor service...they didn't know how to check my insurance...or even check the history for what I paid for the medication at CVS before...They tried to charge me $101 for what should have been a maybe $10 copay....Don't trust this pharmacy...they tried to tell me my insurance didn't cover the meds...which was total BS and total incompetence! They might want to learn how to use a computer!
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October 2023 by katherine davis
The pharmacy Sophie Tans is one of the rudest and coldest pharmacists I have ever met. This pharmacy has shorted my prescription 2 times (once they admitted; once they denied). There is something fishy going on there. Otherwise the store itself is fine and the checkout clerks are always friendly.
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August 2023 by Ralph W.
Warning - do not order expensive medications from this CVS (maybe all CVSs). The presciption filler staff will shuffle the order to make it look like you've gotten the correct amount, but will be about 10-20% short. Happened to me now 3 times......I suspect there is some black market that they are siphoning off and selling to for more $$$$........!!!
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August 2023 by Ashley Marie
If you like to bring your own bags to shop, be prepared to be treated like a criminal at this store. I’ve lived by this CVS for almost 4 years and have shopped here countless times. I’ve recently started bringing my own bags to stores to be eco friendly, and as I walked up towards the self checkout with my bag of items, a manager was running behind me, frantically telling me to put my bag down. I turned around, shocked, and informed her I was about to checkout. Even as I was scanning my items, putting them in my bag, and applying my coupons, another employee stood guard by the door until I paid for my items. I’m truly shocked to have been treated this way after shopping at this store for almost 4 years.
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July 2023 by Jill A.
The Bolton Road Pharmacy is the worst-run pharmacy I've ever encountered. The employees are all on CPT, unreliable opening hours, drive-up window mostly unmanned, pharmacy shut down for 2 hour "lunch" break with not a pharmacist in sight, add to that an unnecessarily testy attitude toward customers. Needs restaffing/retraining from top to bottom.
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July 2023 by edwin mesa
Terrible service at the pharmacy. Pre booked and paid online for covid testing and once you arrive, they let you waiting for the longest time and have no knowledge of what they are doing. Can’t file the forms on their own system and seemed confused by their own duties. Then they said they couldn’t check me in and take the test after they left me waiting for 39 minutes in the car while with covid symptoms, no apologies, no regrets. Horrendous for being in human health care.