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July 2024 by AK Bayer
if you can’t fix the self checkout machines to recognize when a coupon has been deposited into the slot, then at the very least train your employees how to open the machine and manually enter the coupon! it reflects poorly onto corporate training for your young employees to be saying they don’t know how to do this, and unfairly leaves them faced with customer frustrations.
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July 2024 by Matt Wilson
The pharmacy hours are inconvenient and the staff is always slow and aloof. I have been moving all of my scripts to Publix.
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June 2024 by Thomas Malone
The. CVS policy of closing the pharmacy for a lunch break is a major inconvenience. Lunchtime is exactly the time of day that is most convenient for me to run to CVS to pick up a prescription. You are not a mom & pop store. You’re a major national corporation. People expect major convenience from such businesses. You can afford to keep a skeleton crew of at least one person on duty during lunchtime just to handle pickups, at the very least. I will pursue changing my pharmacy to a store that cares more about meeting the needs of customers.
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February 2024 by Buck Winfield
Very competent pharmacists and staff, they work very hard yet regretfully they are understaffed
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February 2024 by john stephenson
Ok location. They have gone exclusively to self checkout, unfortunately.We should get a discount for doing their jobs for them.It always takes longer and many price codes appear incorrect requiring assistance.Suggestion: Keep at least one cashier up front. And discount for self check out.
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December 2023 by Holly Y.
I have my prescriptions here because it's near home, however I always dread picking them up. Pharmacy hours are limited and there's always a long line no matter what time I go. I guess I got spoiled by the delivery service during Covid.
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December 2023 by Kristin R.
Unorganized. No communication. I will not be going back. Impossible to get a Covid shot even with an appointment. . Should be so simple.
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December 2023 by Darren H.
I've been to this location a few times and always wonder "Why don't I move my prescriptions from the N. Decatur location here?" I like this area I feel like a college student again when I'm in the Emery Village area. This is a well-worn location but it still has something that other locations do not have "customer service" employees who don't mind saying "hello", and "Do you need some help?" beyond that if you have been to one CVS you know what you're in for, as Daniel B mentioned there is free parking but be mindful parking spaces can be tight. Take note when you pay for your goods and get a receipt that's a mile long. Sometimes you get a 40-50% coupon in there that can save you on your next trip.
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September 2023 by Nakeisha Tuggle
After not receiving my prescription for 2 days after they said it’s not ready, I called to get a status update before driving there the pharmacist answered the phone and said our computers are down we aren’t answering any questions and hung up. So rude.
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September 2023 by Dailydop3 Fashion
enjoyed my experience at CVS
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August 2023 by Natalie Hentenaar
This is the worst pharmacy I have ever had the displeasure of using. They hang up on you when you call, yell at you when they do something wrong, they never have my prescriptions in stock and never call in refills at appropriate times. Don't bother with this place.
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August 2023 by Donnell M
Watching people makes for a bad shopping experience...
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August 2023 by Mariette Marano
It’s almost like they’re going out of their way to be rude and unhelpful.
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August 2023 by John Scruggs
Good store, clean, nice staff members, Juliet was nice.
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August 2023 by Abigail Tacuba
Great customer service!
