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February 2024 by Araceli R.
The worst cvs store ever! I'll be transferring all my prescriptions to another pharmacy so I don't ever need to step my foot at this place. The pharmacy people are the most useless and helpless I've ever seen. I called the pharmacy about a prescription I get thru cvs caremark and the lazy attendant had no idea what cvs caremark is??? She hung up on me. This store needs to be shut down and the place used for something thats actually useful, cause this store is not!
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January 2024 by Wayne Christian
Small but mighty! Alana provided the most amazing person even on the phone. The team was also all hands on deck when needed.
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November 2023 by Bree-Shawna Watts
I’m so tired of giving this pharmacy chance after chanced after chance. I was 4th in line and watched every single person in front of me have some kind of issue getting their meds. I think someone has to be mishandling the meds whether they are stealing it or something because it’s NEVER a smooth and easy process and one time I was forced to pay $250 for meds that should have been $10 and then I had to call my insurance company who said it was the pharmacy’s fault. Something is NOT right. Until the issue is resolved, I will be transferring to the pharmacy on Cascade.
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November 2023 by Colin Jackson
Pharmacy techs are not considerate of people’s time. Came in for a vaccine that I had scheduled, arrived on time with no other vaccinations ahead of me. I Sat for 40 minutes before I just left. Vaccination area was messy as well, just go someplace else
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October 2023 by Laura Catlin
Pharmacy service is a joke. You call and you call and half the time they put you on hold to never come back and the other half they hang up on you the moment you get through.
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September 2023 by Kilah B.
Terrible customer service. I called ahead to see when my photos would be ready. The lady said an hour. I came about an hour and a half after and they still wasn't ready. Just communication was terrible.
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September 2023 by Steve Trask
Why schedule a 430 pm flu shot, show up on time, and sit for 30 min only to have to leave because this CVS is a mismanaged dump.I am no longer going to this store.
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August 2023 by John Helton
This CVS is a UPS delivery access point. I was to have a package delivered here today (08/08/23) but received a message from UPS saying delivery was refused and the package would be returned to the shipper. I went to the store and spoke to the manager (Guy) who admitted he had refused the package because they didn't have room. The package was only 11.2 pounds-just clothing-not a large item. The manager simply didn't want to be bothered. Other staff on duty (young man and woman) were helpful, but couldn't do anything since package was refused by manager.
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July 2023 by Kara Moore
I stopped in to get some pictures developed at their photo center. I was helped by Quantavia, she was absolutely amazing. She was so patient and helpful. Next time I have any photo needs I will definitely visit this location.
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July 2023 by Alexcis Ford
Don’t waste your time. This is our local CVS and will never come here again.Do not check voicemails for prescriptions and lie saying the prescribed never called in medications.This is different than an understaffing issue. This is incompetence and laziness. Please change this management so local families don’t have to drive out of our way to get adequate care.
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June 2023 by Elizabeth Spillane
Horrible excuse for a pharmacy. My elderly mother has been a pain management customer for decades, then suddenly without warning CVS has decided to pick and choose the prescriptions they will fill lt is disgraceful! We were forced to change pharmacies, and I will not step foot in another CVS for ANYTHING! CVS should be ashamed for the way they treat their customers.
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May 2023 by Holly Irvin
I've been getting my meds filled at this pharmacy for 3 or 4 years now and it used to be great. About the last 6 months have been a nightmare. I was prescribed Wegovy...took me 4 times calling/going in to get them to fill it because it's so expensive. I paid out of pocket over $1400 only for my insurance to say all I needed was a prior authorization. Not once was I told this by the pharmacist. If you are so worried about me paying for an expensive medicine maybe do your job and make sure that I need to!Update...well the prescription kept getting denied by my insurance because CVS kept putting it through for 4 boxes. Each box contains 4 shots. So one box a month. Get it together. This is the most popular drug on the planet right now how do the techs not know how to bill my insurance for it correctly?
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May 2023 by Sonya J.
I can only count on my prescription being correctly filled and on time about 50% of the time. The pharmacist is nice and seems knowledgeable, but the rest of the staff is totally unhelpful. Unfortunately this is not uncommon for CVS in general. I've been wanting to change to a different pharmacy, but afraid to go to another chain and have the same experience.
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April 2023 by Andrej Ciho
Steadily declining pharmacy service over last year. On Thursday they’ll say the prescription will be filled on Friday. On Friday they’ll say it will be Monday. It’s Monday and it’s not filled and now they’re saying I need to call my doctor. This dance repeats every few months. Yes, I will call my doctor and switch to a different, non-CVS pharmacy after 14 years with this one.
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April 2023 by Kia G.
I have patronized this location for 10 years, but I will no longer use this location due to the sheer unprofessional behavior of the pharmacy techs. They'll hold a conversation with one another while you're checking out. Yelling back and forth and completely turn their back to you as you are checking out, so they can continue a conversation. They behave as if they are being inconvenienced by your very presence. The lack of customer service and professionalism is disappointing. Is this McDonald's or CVS? I can't tell the difference.